How can I find the logic and data sources behind the Creators tab in the AI Control Tower Value dash

RamchandarK
Giga Contributor

I am using AI Control Tower in a Project Demo Instance.

From Home > Value tab > Creator Skill (sub‑tab), I would like to understand how the data shown in the Creators tab is calculated. Specifically, I am trying to determine:

  • What logic, formulas, or rules are used to generate the metrics displayed in this dashboard

  • Which data sources or tables each widget in the Creators tab is pulling from

  • Where this configuration is defined (e.g., indicators, PA widgets, data collectors, scripts, etc.)

I have checked Performance Analytics (indicators, data collectors, scoring, formulas), but I could not find any items related to AI Control Tower.

Could someone guide me on how to identify the underlying logic and data sources used for the Creators tab in the Value dashboard?

Thank you in advance for your support.

 
1 REPLY 1

Tanushree Maiti
Mega Sage

Hi  

 

Check if these links help:

https://www.youtube.com/watch?v=OKPnCBzRjrY&t=6s

https://www.servicenow.com/community/servicenow-ai-platform-forum/ai-without-chaos-a-deep-dive-into-...

https://www.servicenow.com/docs/r/intelligent-experiences/ai-control-tower/ai-control-tower-landing....

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
🎬 AI Value - Demonstration This section provides a live demonstration of how to measure and track the **value of AI initiatives** using ServiceNow AI Control Tower. It shows how to capture key metrics, monitor AI performance, and analyze usage to understand real-world impact and inform data-driven