Assigned to & requested by field missing in change record form to close the changes.

shivanib56
Tera Contributor

There's an existing Business Rule  table that automatically hides deactivated users from anyone without specific roles like admin, user_admin, or inactive_user_visibility. Since our change requesters/assignees don't carry those roles, once a user gets deactivated, they can no longer see that person referenced on their own changes.

We need to add the inactive_user_visibility role so anyone who already works Changes automatically gets visibility into deactivated users referenced on their changes.

 we cannot give the required roles what will be the best practice/workaround for the users to close these changes.

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