Could not find All, Favorites, History Navigations view in YOKOHAMA instance

Lucky1
Tera Guru

Hello all,

 

I have got a Service-now Instance with Yokohama version yesterday and I see this type of below view. 

How can I get into Incidents, Business rules etc etc where I could not find the options to navigate to all.

Lucky1_0-1748755039619.png

 

 

 

Regards,

Lucky

 

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @Lucky1 

 

Remove in the address bar of your browser in your URL everything after ".com" and hit ENTER.

 

If this should not help add after ".com" in your URL the following path:

/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3D3aba463e83c12210009231b6feaad35d

 

Maik

View solution in original post

6 REPLIES 6

Maik Skoddow
Tera Patron
Tera Patron

Hi @Lucky1 

 

Remove in the address bar of your browser in your URL everything after ".com" and hit ENTER.

 

If this should not help add after ".com" in your URL the following path:

/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3D3aba463e83c12210009231b6feaad35d

 

Maik

but after when we clicking on start building it was again redirecting to the same page shown in the figure

 

Juhi Poddar
Kilo Patron

Hello @Lucky1 

You can refer this: 

Unable to access PDI instance , redirects to App studio homepage post login.

Hope this helps!

 

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

 

Thank You
Juhi Poddar

YesJuhi,

 

It is Admin only when I checked.