Issue with ServiceNow Graph Connector Schema Configuration

Reisha George
Tera Contributor

 

Issue with ServiceNow Graph Connector Schema Configuration

I'm working on configuring the schema for the Microsoft Graph connector to ServiceNow, and I'm running into a publish issues I can't seem to resolve. Here's a breakdown of what's happening:

  • When attempting to publish the schema, I consistently get the following error:
    "Schema failed to publish with error [The type of the property is invalid to use for the semantic label. Correct value: 'StringCollection']"

  • In the semantic label settings:

    • "Authors" is already set to Not Applicable and is greyed out, so I can't change it.

    • The source property tied to Authors is OpenedBy, which is of type String.

    • I've verified that Authors is listed as a StringCollection type in the semantic label settings.

  • The Description field is selected as the Content property. It's marked as Retrieve, but it's greyed out and I can't modify it.

  • I created a new ServiceNow data source connection using the default settings, and even without making any schema changes, I still get the same publishing error.

 

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