Copy Scrum Tasks
I have no idea if this is the right board for this question, but I was wondering if anyone could tell me how to Copy a Scrum Task. I can copy a story, but can't find where I go to copy a Scrum Task on a story.
Forum Posts
Resolved! Restrict the API access to only GET Method
Hello all, Good day!I got a task to create a table API on task table and then create a user for this where I can use this account for authentication.So, the user should be able to only Get the task data, like Incident or Change requests or Catalog ta...
Micro-Certification - Welcome to ServiceNow (Xanadu) [Français] (Course)
I am unable to complete the final task in the instance, which requires me to flag an article and add specific text. Despite multiple attempts, I always receive the error message: "Did you flag the article and add the specified text?"Here are the step...
Resolved! Call Client callable script include at BR
Hello all, I have created a Script Include and written two functions in it.one for when Impact on Incident changes, and the other one is when urgency changes. So, I have created two on Change client scripts and calling the corresponding functions in ...
Issue with ServiceNow Graph Connector Schema Configuration
Issue with ServiceNow Graph Connector Schema ConfigurationI'm working on configuring the schema for the Microsoft Graph connector to ServiceNow, and I'm running into a publish issues I can't seem to resolve. Here's a breakdown of what's happening:Wh...
Not understanding why this one line of code Not Working
Hello all, Because of some business need, we have in activated Priority look up rules on Incident.Now I have written a BR, before - Insert and Update on Incident table and here is the script I see that highlighted line of code is not executing, and I...
how to market ServiceNow in the organization
Hi Community,I am the platform owner for ServiceNow in my organization.I want to know how you market ServiceNow, the product and the team who manage it within your organization?Do you have a specific forum? Or other events?Could you share your practi...
After integration with Azure AD, is there a way to merge On Prem AD user to Azure AD user ?
After integration with Azure AD, is there a way to merge On Prem AD user to Azure AD user ? When user "A" has two different user accounts from On Prem AD which has existing data such as incidents tickets and and service requests and Azure AD which is...
Resolved! Modify run script button
Hello, i want to modify the functionality of background script i want to modify the run script button but i don't know where to find that
How can I export data from a customer service case?
Hi, Is it possible to export all fields and activity data from a customer support case on servicenow?I have the following URL: https://companyname.service-now.com/now/cwf/agent/record/sn_customerservice_case/bc11dde1db111a11111a1c111111111f1 I dont s...
Change Module :: Do we have a Parent/Child Concept within ServiceNow Change Module ?
Do we have a Parent/Child Concept within ServiceNow Change Module ? If yes, please provide details and any literature around it. ThanksSuman
My Community Signature is not working
ServiceNow Community Signature is not working as expected
need help in creating tabular format report
Hello All, Can someone help me in creating a report in tabular format which looks like below table. I tried with Pivot table but it is taking creation date and not the month. Suggestions would be appreciated. Requirement: Monthwise major incident cou...
Servicenow APIs getting back wrong results due to pagination parameters
Hi, I'm a security consultant at our organization and we read user and group member information from Servicenow using APIs. Our servicenow instance has 292 groups and 1744 group memberships. When I do a call to servicenow APIs without any pagination ...
Need to rewrite the knowledge base name while creating new knowledge article
When creating a knowledge article via the All > Knowledge > Articles > Create New menu and selecting a knowledge base, you are prompted to choose the appropriate template and click Next.At this stage, you are asked to fill in the knowledge base name ...
