sn_request_comments_write role

[ChetanT38862099]

Just wondering whether the sn_request_comments_write role has any fee attached.

Our business requires that for every request rejection a comment must be provided. I find sn_request_comments_write role useful for this. I can give this role to all 'Approvers'. 

An approver is already paying a small fee. Just wondering whether the sn_request_comments_write role has any additional fee?

[jonsan09]

I believe it falls under the Business Stakeholder role: https://docs.servicenow.com/csh?topicname=installed-with-business-stakeholder.html&version=latest. You'll want to confirm with your account/sales team what the licensing implications are. Here is a list of roles I've seen fall under Business Stakeholder:

Role Name	Type
sn_shift_planning.approver	Business Stakeholder
sn_tm1_read	Business Stakeholder
safe_read_only	Business Stakeholder
sn_request_comments_write	Business Stakeholder
sn_release_read	Business Stakeholder
sn_gsm.agency_contributor	Business Stakeholder
sn_gsm.business_contributor	Business Stakeholder
sn_gsm.business_viewer	Business Stakeholder
sn_gsm.service_received_viewer	Business Stakeholder
sn_collab_common.collab_owner	Business Stakeholder
sn_problem_comments_write	Business Stakeholder
sn_roadmap_plng.roadmap_viewer	Business Stakeholder
sn_roadmap_plng.roadmap_editor	Business Stakeholder
sn_csm_om.order_approver	Business Stakeholder
sn_ot_incident_read	Business Stakeholder
sn_investment_funding_read	Business Stakeholder
sn_bus_loc.location_relationship_manager	Business Stakeholder
sn_customerservice.service_organization_contributor	Business Stakeholder
sn_customerservice.svc_location_manager_contributor	Business Stakeholder
sn_incident_comments_write	Business Stakeholder
approver_user	Business Stakeholder
business_stakeholder	Business Stakeholder
demand_approver	Business Stakeholder
grc_executive_approver	Business Stakeholder
sn_apm.apm_read	Business Stakeholder
sn_change_read	Business Stakeholder
sn_customerservice.case_viewer	Business Stakeholder
sn_customerservice.proxy_contact	Business Stakeholder
sn_incident_read	Business Stakeholder
sn_itfm_read	Business Stakeholder
sn_ppm_finance_read	Business Stakeholder
sn_ppm_read	Business Stakeholder
sn_problem_read	Business Stakeholder
sn_publications.approver	Business Stakeholder
sn_request_read	Business Stakeholder
sn_sm_finance_approver_user	Business Stakeholder
sn_sm_legal_approver_user	Business Stakeholder
sn_sm_marketing_approver_user	Business Stakeholder
wm_approver_user	Business Stakeholder
sn_bom.adjuster	Business Stakeholder
sn_bom.agent	Business Stakeholder
sn_bom.fnol_representative	Business Stakeholder
sn_bom.fs_requestor	Business Stakeholder
sn_bom.fs_viewer	Business Stakeholder
sn_bom.viewer	Business Stakeholder
sn_doc_processor.collector	Business Stakeholder
sn_doc_processor.viewer	Business Stakeholder
sn_bus_loc.viewer	Business Stakeholder
sn_csm_household.viewer	Business Stakeholder
sn_csm_om.account_order_viewer	Business Stakeholder
sn_csm_om.consumer_order_viewer	Business Stakeholder
sn_csm_om.order_approver	Business Stakeholder
sn_customerservice.account_contributor	Business Stakeholder
sn_customerservice.case_authorized_contributor	Business Stakeholder
sn_customerservice.case_related_party_write_granular	Business Stakeholder
sn_customerservice.case_task_viewer	Business Stakeholder
sn_customerservice.consumer_contributor	Business Stakeholder
sn_customerservice.csm_workspace_user	Business Stakeholder
sn_customerservice.customer_data_viewer	Business Stakeholder
sn_customerservice.projectstakeholder	Business Stakeholder
sn_customerservice.relationship_contributor	Business Stakeholder
sn_customerservice.service_organization_contributor	Business Stakeholder
sn_service_org.viewer	Business Stakeholder
sn_change_comments_write	Business Stakeholder
hr_approver_user	Business Stakeholder
sn_apm.business_stakeholder_apm_user	Business Stakeholder
sn_agile_read	Business Stakeholder