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Question on Dashboard (OOB)

Hello all, Is service-now instance, is there an OOB dashboard that is available on "Surveys"?Else, can someone let me know the list of what all reports needs to be created to add them to a Custom created Survey Management Dashboard?  Regards,Lucky 

Lucky1 by Tera Guru
  • 514 Views
  • 9 replies
  • 0 helpfuls

Values Not getting Inserted. Please help

Hello all, I have written on before Transform Script and the logs are giving the values but not setting the values into the record created. Any idea why they are not inserting?  I tried with the commented lines as well.   Regards,Lucky 

Lucky1_0-1752467663072.png
Lucky1 by Tera Guru
  • 337 Views
  • 4 replies
  • 0 helpfuls

Excel sheet data upload question

Hello all, There is an excel sheet to be uploaded the data into a table in service-now.But that sheet consists of more than one entry to be uploaded into the table. Here, Business Application is a table, and I want to insert two records into 3 record...

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Lucky1 by Tera Guru
  • 299 Views
  • 4 replies
  • 0 helpfuls

Resolved! Data and Time Values not getting Exactly

Hello all, I am getting a change request's "Planned Start date" and "Planned End Date" values in a scripts background.But I see there is a difference in the time shown for the data of those fields on the form and to my scripts background. On the chan...

Lucky1 by Tera Guru
  • 997 Views
  • 6 replies
  • 3 helpfuls

Plugin details required

Hello all, Can someone provide me the list of plugins that has to be activated in sequential order for the below subscriptions?  Telecommunications Services Management Professional Order Management for Telecommunications  Regards,Lucky

Lucky1 by Tera Guru
  • 450 Views
  • 9 replies
  • 3 helpfuls

Advice Needed

We are currently exploring having the Document Processing group use ServiceNow for assistance similar to the Service Desk.  While we could make just another assignment group along with additional CTIs, is there a better solution?