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Templates Needed

nicolewri
Tera Contributor

‎03-30-2026 08:29 AM

Hi Everyone,

We’re preparing to launch ServiceNow and are looking for effective ways to announce the go-live, as well as templates to remind associates to use the platform once it’s live.

Does anyone have templates (email, intranet, or Slack/Teams) they’d be willing to share? I’m especially interested in:

  • Go-live announcement templates

  • Ongoing reminder templates to encourage ServiceNow adoption

Any examples or best practices would be greatly appreciated!

Thanks in advance for your help.

Nicole

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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erichemmer
ServiceNow Employee

‎03-30-2026 11:55 AM

Hi Nicole,

 

These reports depict a lot of adoption and OCM strategies that customers have used to introduce their award-winning portals to their employees.  You'll also see some sizzle videos they produced in the sections on Adoption and OCM.

https://solutions.servicenow.com/ls/2c5dbe1c-0663-450f-b42c-a7e0907534ff/xhbImf0ZgFMsXxJE#/

BiancaKerchhoff
Tera Expert
In response to erichemmer

a month ago

Thanks for sharing @erichemmer 

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