Hide Overview Tab on Change Request in Service Operations Workspace.

[ChamaneshwaP]

I had a Requirement, need to hide the Overview tab on Create New Change Request.

[Bhuvan · Accepted solution]

@ChamaneshwaP 

Go to UI Builder -> Page Collection and open 'SOW - Record tabs left'

Open 'Change Overview SNC' settings and make it inactive and save it [uncheck 'active' under Availability section]

Refresh the page and try to create a new Change Request

I hope you appreciate the efforts to provide you with detailed information. As per community guidelines, you can accept more than one answer as accepted solution. If my responses helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@ChamaneshwaP 

Follow this article to hide overview tab in Change Request,

https://www.servicenow.com/community/change-management-sow-forum/hide-overview-section-in-change-req...

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[ChamaneshwaP]

I want to hide only while creating change request not completely from the change request records.

[RaghavSh]

@ChamaneshwaP I don’t think this would be feasible without customisation.

[RaghavSh]

@ChamaneshwaP What is the use case for hiding the overview tab for new change record? 

This need customisation in UI builder and customisation should always be avoided. I dont think having OOB overview cause any issue