Service operation workspace

Anoja · 4 weeks ago

Hi,

I have a requirement to move the fields from one tab to another for change request in SOW view.

How to remove details tab and move all the fields to overview tab in SOW.

Thanks,

Ankur Bawiskar · 3 weeks ago

@Anoja

Details tab shows the form fields in workspace view

Why to hide that?

if you still require then check my blog where I showed how to hide tab in HR Agent workspace, enhance for SOW

How to Hide a Tab for a Specific Table in HR Agent Workspace Record Page

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · 3 weeks ago

@Anoja

I will recommend keep both

overview gives high level idea what that INC is about

Details gives form level field information

You can hide Overview tab using same above approach where I shared link

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader