New to service now how to quick start i am a finance gradate with overall 13 years of experience.

KrishnaraoK
Kilo Contributor
 
4 REPLIES 4

GlideFather
Tera Patron

Hi ,

 

Welcome to the Platform of platforms!

 

There are two great places to start:

 

1. ServiceNow University  

 

 Career Journeys:

  • System Admin
  • App Developer
  • Platform Owner
  • Implementer
  • Technical Project Manager
  • Business Process Analyst
  • Support Specialist

 

ServiceNow credentials:

  • App Specialist
  • Architect
  • Developer
  • Implementer
  • Pre-sales Expert
  • Sales Expert
  • System Admin

 

To learn more about trainings:

[ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs

 

2. Developer Portal

  • Request your Personal Developer Instance (PDI) — your own ServiceNow sandbox to practice safely.
  • You can try almost everything for free (except a few advanced features like AI).
  • Explore guides, tutorials, blogs, and documentation to learn more.

 

Learning Plans

  • New to ServiceNow
  • Citizen Developer
  • ServiceNow Administrator
    • Learn admin skills to move into app development.
    • Includes short self-paced modules.

 

TL;DR

ServiceNow University = Learn and earn badges or certifications.

Developer Portal = Practice and explore the platform hands-on.

 

Connect with others on LinkedIn — follow creators and join groups to learn even more!

 

Good luck!

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @KrishnaraoK ,

 

The first step is to navigate to developer.servicenow.com and create account. Request a PDI (Personal Developer instance). Start exploring it and create your account on Servicenow University. Start with Welcome to servicenow course. After it go for Welcome to servcienow Micro certification. Then go for Servicenow admin fundamentals. Once you complete all thse, you will get an idea od the platform and on servicenow university- you will get a lot of career journey so explore and see what suits to you - Technical project Manager or Platform owner then go for that journey.

All this is possible if you are disciplined and consistent in self learning else better suggestion is to join any training.

   

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

TejasSN_LogicX
Tera Contributor

Hey 👋 welcome to the ServiceNow journey!   

abirakundu23
Giga Sage

Hi @KrishnaraoK ,

Welcome to ServiceNow Innovative Platform. You have lots of learning sources & opportunities in here.

You can part of any of the below ServiceNow Roles :

Admin
Developer
Consultant+ Developer
Techno Functional 
Architect
Platform Architect
Presales / Sales the Product

How to Start :

1. Register the developer instance : https://developer.servicenow.com.

From here you can access PDI, in here you can explore the instance , new learning & practices.

2. Follow the ServiceNow Product documentation : https://www.servicenow.com/docs/

3. You can ask questions or clear concepts through ServiceNow community : https://www.servicenow.com/community


Courses / Certifications : 
If your company has partner portal please create account , all ServiceNow courses are free. You have to first finish the ServiceNow Fundamental courses from ServiceNow University.

https://learning.servicenow.com/now/lxp/home


First you have to finish the fundamental courses then you can finish CSA exam. After CSA, you can slowly move for Development areas & can start exploring any modules in ServiceNow Eco system. 

Fundamental Courses:
https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...


https://learning.servicenow.com/lxp/en/now-platform/what-is-servicenow?id=learning_course_prev&cours...

https://learning.servicenow.com/lxp/en/now-platform/servicenow-administration-extras?id=learning_cou...

https://learning.servicenow.com/lxp/en/now-platform/servicenow-administration-fundamentals-on-demand...

After completing above courses you can start exploring scripting areas:
https://learning.servicenow.com/lxp/en?id=learning_course_prev&course_id=7bddeb9647ac92182a090dcbd36...

https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=e728f68cdb5eff40de3cdb85ca9619...

After that you can finish CAD exam. And every learning you can practice in your PDI.

Please mark helpful & correct answer if my response worthy for you.