Adding a choice to the form field is not saving or showing up on the form level

Joshua Comeau
Kilo Sage

When adding the choice to the list it stay and when I hit save it will say 100% but when I refresh the form it will not show any ideas?

I tried adding it to the choices list table and did not work and also inactive is not checked

JoshuaComeau_0-1711540589177.png

 

 

1 ACCEPTED SOLUTION

Joshua Comeau
Kilo Sage

Solution:
Based on the dictionary Entry the field was created on the cmdb_ci_pc_hardware table but the choice list specification table was configured on the alm_hardware table:

JoshuaComeau_0-1711644439280.png

 

Therefore all that was required was to go to the alm_hardware choices table and then I had to add the choice there:

JoshuaComeau_1-1711644560583.png

EX:

JoshuaComeau_2-1711644593057.png

 

View solution in original post

14 REPLIES 14

Yes, I can do that!

Astik Thombare
Tera Sage

Hi Joshua ,

 

You can try adding choices to a field  .once you flush cache by using cache.do in filter navigator . If it still didn't work then you can create choices from dictionary entry (right-clicking a field and selecting ( Configure Dictionary > Related List (Choices) ) 

 

Please let me know if this helps! You can mark this answer as "Correct" if it resolves your issue, and "Helpful" if you find it valuable.

 

Thanks,

Astik Thombare

JoshuaComeau_0-1711542423974.png

 

and performed cache.do but did not work

Joshua Comeau
Kilo Sage

Solution:
Based on the dictionary Entry the field was created on the cmdb_ci_pc_hardware table but the choice list specification table was configured on the alm_hardware table:

JoshuaComeau_0-1711644439280.png

 

Therefore all that was required was to go to the alm_hardware choices table and then I had to add the choice there:

JoshuaComeau_1-1711644560583.png

EX:

JoshuaComeau_2-1711644593057.png

 

SK Chand Basha
Giga Sage

Hi @Joshua Comeau  it's not showing because already present those fields on its extended table for example Computer is parent table Handheld computing device is Child if already present same field on child table. If you try to create new on computer it's not shown to us. 

 

Go through sys_dictionary.LIST create a new after save you fill get error message already there try with that you will get clarity. 

 

Please Mark this Helpful . If this Helps you to understand. This will help both the community and me.