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How are you handling Assets when Archiving CI?

How are you handling Assets when Archiving CI?We are archiving CIs on some conditions using OOB workflow, but the Assets are left behind. How are you handling this situation?

Suggy by Giga Sage
  • 375 Views
  • 2 replies
  • 0 helpfuls

IH-ETL does not leverage IRE dynamically, agree?

Hello,If you have used IH-ETL to load CMDB data, do you agree on the below lines?We know that IH-ETL uses IRE, but its actually we are configuring the CI identifiers as part of the Attribute mapping step in CMDB integration studio.ie say for computer...

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Suggy by Giga Sage
  • 411 Views
  • 4 replies
  • 0 helpfuls

Integration of MongoDB with ServiceNow via mid server

Dear Community,I have a project, where I need to create an integration MongoDB with ServiceNow via the MID server. At the moment I have implemented the MFA server and connected it to the ServiceNow. Now I have a question how to connect MongoDB which ...

Alex3272 by Tera Contributor
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Notification not triggering

I am triggering a notification from an event and the event is triggered from workflow.The notification is sent to a recipient mentioned in whom to send of notification and also it should send it to the Catalog Task's "assigned_to" user.But it isn't w...

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SCCM getting failed

 I am trying to configure the service graph connector. I am getting the following error. Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is nullI am not using integrated authentication. I am able to discover the host machine...

reddy122 by Tera Contributor
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  • 2 replies
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Database view in Form widget export PDF is empty

Hello community, I create a database view for two tables, and use it in "Form" widget, but the pdf is empty when I export as PDF. I am very confused about why this is, I have the admin permission, so it should not be the permission problem. Anybody h...

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Wei_ Ling by Tera Guru
  • 329 Views
  • 2 replies
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Build relationship with transform map script

      Hello Experts, I am receiving Serial number for EC2 CI ,Region  of AWS data center ,Account ID of Cloud service account through JDBC data source .We can find the EC2 CI with Serial Number from EC2CI table, AWS Datacenter CI with Region from AWS...

_bhishek by Tera Guru
  • 379 Views
  • 1 replies
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Resolved! Need help with the script

I have a catalog Item where in I have 3 different variables (Indevelopment,Preposition,Live).I have a table "which stores the dates in multiple records meaning Indevelopment of CI will have 1 record with start date,Preposition of CI will have 1 recor...

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Nani5 by Tera Expert
  • 502 Views
  • 5 replies
  • 0 helpfuls