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03-27-2024 04:57 AM
When adding the choice to the list it stay and when I hit save it will say 100% but when I refresh the form it will not show any ideas?
I tried adding it to the choices list table and did not work and also inactive is not checked
Solved! Go to Solution.
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03-28-2024 09:49 AM
Solution:
Based on the dictionary Entry the field was created on the cmdb_ci_pc_hardware table but the choice list specification table was configured on the alm_hardware table:
Therefore all that was required was to go to the alm_hardware choices table and then I had to add the choice there:
EX:
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03-27-2024 05:31 AM
Any reason not to use OOTB string type?
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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03-27-2024 05:32 AM
Choice is also out of box and its easier to report on and use with UI Policies
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03-27-2024 05:38 AM
Something interesting here,
when i drag it is choice type and as soon as i save the form design it converted in string an dhow me output.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-27-2024 05:46 AM
Nice haha.. potentially may need to place a default but it seems theirs a few bugs currently in form design at the moment, I have created a ticket for ServiceNow support just to see if there is anything we are missing but appreciate the help and the findings you are also experiencing.
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03-27-2024 05:53 AM
True mate, please keep us posted.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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