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AI Application and AI Function classes

ayman_h
Kilo Sage

Hi,

 

What are the best practices around using the new CI Classes AI Function and AI Applications in the CMDB?

 

If we have built an AI Agent or skill inside ServiceNow, does it make sense to create an AI Function for it?

 

If the above (A ServiceNow AI Agent as an AI Function CI) is a good practice, does it make sense to update the Model category for the AI Function to be linked to the new AI System Digital Asset class?

 

Regards,

Ayman 

1 REPLY 1

ssr99
Tera Contributor

As per the definition ServiceNow definition Ai & model Application should be the good one inbuilt AI agent, skills, models