AI tools in CSDM/CMDB
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4 weeks ago
Hi,
Interested to understand where people are putting Ai tools like Microsoft Co-Pilot in their CMDB? We are beginning our journey with expanding our CMDB using CSDM modelling, but not sure where Microsoft Co-Pilot fits.
Any suggestions are appreciated.
Thanks
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4 weeks ago
Hi @tomjuk26
This might be helpful
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Wednesday - last edited Wednesday
Hi @tomjuk26
we have a similar issue. We need to document, based on the EU AI Act, for every Business Application (which Copilot is for us), topics like risk assesment and much more.
You will find hints here:
https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/it-asset-managem...
The new table is "cmdb_ai_system_component_product_model", I need to take a deeper look if and how to relate this to Business Applications. Not sure yet what the logic is to connect this to Product Models and if all the attributes are included which we need. I will update this post when I found out.
UPDATE:
And here the update, at least in the table mentioned, you have no fields to document the EU AI Act related data. Maybe APM brings something different, but this we don't use.
@Maik Skoddow, as I couldn't find Mark Bodman on the community. Do you have any advice how to document Business Applications and their AI components according to the EU AI Act within the CMDB? Does APM hold something around this?
Best regards,
Frank Eck
