Asset Management - Consumables (Asset Scanner) question

[Joshua Comeau]

I have a question around the asset management capabilities.

Reviewing Hardware Asset Management, specifically consumables

I tested the asset scanner functionality on the app but cannot find which table the asset gets linked to in ServiceNow.

Where does the data is being pulled into this table?

[AJ-TechTrek · Accepted solution]

Hi @Joshua Comeau ,

you must to use the Asset Scanning app through the ServiceNow Scan Agent and then they will be created in ServiceNow respective tables.

Below are the reference article, which can help you.

https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/hardware-asset-mana...

https://docs.servicenow.com/bundle/sandiego-mobile/page/administer/tablet-mobile-ui/concept/sg-mobil...

https://www.servicenow.com/community/itsm-forum/asset-management-through-barcode/m-p/766388

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Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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[Ademir Amaral1]

Hi @Joshua Comeau 

From the documentation I believe it is in alm_consumable:
https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/asset-management/re...

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[Ashok Sasidhara]

Hope you meant to ask where consumables will be stored. it is in the alm_consumable table