Asset to CI mapping for extended CI fields (cmdb_ci_handheld_computing)

[VernYerem]

The field IMEI exists in alm_hardware and in cmdb_ci_handheld_computing.

In Asset-CI mapping, it looks like can only map fields from the base CI Table (cmdb_ci).

In the advance view where you can add conditions, you can expand Handheld Computing devices to see it's IMEI field.

Any idea how I can map the alm_asset.IMEI to cmdb_ci_handheld_computing.IMEI?

[Niklas Peterson · Accepted solution]

Hi,

I guess this is because the Asset-CI mapping is a generic function that should work for all CI classes, hence only mapping the base table.

You can build you own sync function using a business rule on the asset table and another on the corresponding ci class table that will update the related record.

Regards,
Niklas

[VernYerem]

Implemented Business rules to handle this, thanks Niklas

[Dr Atul G- LNG]

Hi @VernYerem 

Might be , not sure it is helpful

https://www.youtube.com/watch?v=Qwv5CSih8RU&list=PLi0Ik1xCDEbK1yEjkVtbTkD2S21FtYdJ3&index=27

to understand how this CI  - Asset works.