Resolved! Catalog Item field for reference qualifier is showing no matches found.
On the catalog item I am receiving no matches found:Any ideas on why this would be the case?
Forum Posts
Service Now discovery failing for linux server
Hello, Trying to perform discovery for linux server which is hardware appliance getting credential issue1.Getting SSH credential issue - When checked with team internally they said not allowed to configure user account at device end2.when tried with ...
Service Graph Connector for Microsoft Intune - custom field is data is not populate
I have a requirement to import the "processor architecture, operating system edition" field from Intune via the Service Graph connector.OOTB, this attribute is not coming. I tried to modify Computer Action, but the data is not fetching.Is there a way...
Resolved! How to roll back the system to 1 hour ago
I accidently loaded data into the wrong table and it has severely messed it up. I did not create a update and now im wondering if there is a way to rollback any changes made within the last 1-2 hours. Help please!!!
Resolved! CMDB Service Mapping - No approval button when "Send for review"
We are on Vancouver version. After creating a service map and sending it to the application owner for review and approval, the owner does not see the Approve button. How do we add the required permissions?
Resolved! Mandate the fields alm_hardware table
Hi All,The hardware table is the parent table when I'm trying to mandate the fields in hardware it's reflected in the other child tables also. I don't want to mandate the fields in child tables I need to mandate them only in parent tables. Can anyone...
CMDB Data Clean UP progress
Hello Experts, I am working on data clean up for our CMDB and have been asked to create a dashboard that will show the progress being made on the clean up. Items I am trying to include in the dashboard: I have set up archive data policies in the CM...
Field normalization of CMDB fields
Hello All, We are planning to setup field normalization. We know that the fields like operating system, model id, cpu_type are normalized. Please any one help us to recognize the additional fields which can be considered for normalization. Regards,Sh...
How to identify if a record is created via a robust transform map
We have an airWatch ServiceNow integration with service graph connector plugin approach. It has a robust transform map and primary key for handheld devices are via IRE of cmdb. Can I know how we can find out if the data/record is created for the fir...
Normalize data services job to normalize the existing values.
Hello All, We are looking to normalize the existing manufacturer values after creating the normalized mappings. Please help us if anyone knows the job to run or the process to normalize the field. Regards,Shaik Mahaboob Basha
Resolved! Unable to add field type to case form design as admin
Why am I unable to add a field to the form, can add but it will go to the bottom and create a new tab by clicking on the plus Wondering why cannot edit or add existing fields in form design
What are the prerequisite to perform EMC storage discovery
Hello,We are implementing EMC discovery for below devices ,what are the prerequisite need to be taken care: Accelarator Node ; Unity 600 ; XTREMIO X02 ; Unity-600F ; Unity-500 ;VNXe3200 ; PowerStorage7000What configuration mneed to be done at EMC an...
Run Multiple Transform Maps off one Import Table
hi there i have some data coming an external source that i have set up a import set to for but based off the value of one column i want a import the data in to different tables in the CMDB. some will go to the services table (cmdb_ci_service) the ...
How to clone a table with records
I want to create a exact duplicate of a current table and its records. How can i about doing this? Is there any way of doing this wayout scripting? Like a button that just lets me make a copy? Or do i need to write a script?
CMDB - Workspace Form Design/Layout and View glitch
I ran into a problem trying to setup the view for CMDB - Workspace for cmdb_ci_vmware_nic that I haven't encountered elsewhere and even when I reverted and tried again, I got a pretty similar situation but I'm not sure where to look for the flaw. I d...
