Attributes populated by ServiceNow Discovery

[learn nv]

Hi All,

I am new to CMDB. I need to identify which all are the attributes are populated by ServiceNow discovery for each of  below CI classes.

1. Windows Server
2. Linux Server
3. Hyper-V Server
4. IP Router
5. Switches
6. Load Balancer
7. Firewall
8. Microsoft  SQL Instance
9. Oracle Instance
10. MongoDB Instance
11. PostgreSQL Instance
12. Storage Devices

Right now, I am checking from the ServiceNow documentation for each class and marking which are the attributes populated by discovery.

for Example, 'Microsoft  SQL Instance', I am referring from below documentation

https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/refere...

But, for Firewall and Storage Devices I couldn't able to find a right page in documentation, could some one please suggest me the proper link or page where i can find the required information.

[Nilesh Pol]

Hi @learn nv 

You can find the fields populated by Discovery should either be marked as Discovery Populated in the dictionary. You can verify the Discovery Patterns(Look for patterns associated with the CI class you’re interested in. For example, if you’re working with a network router, look for patterns related to cmdb_ci_router.) and also you can filter the logs to search for a specific CI or discovery job. For example, if you are interested in a server, look for the cmdb_ci_computer entries.