Axonius Integration with ServiceNow

[Pranita2]

Hello all,

I have a requirement to integrate Axonius with ServiceNow. Can anyone please let me know if there is an OOB connector for this integration.

If not then what would be the other way to integrate Axonius with ServiceNow.

A quick help is really appreciated.

Thankyou,

Pranita Bahuguni

[Ashok Sasidhara]

There seems to be no service graph connector.

Following is the URL for documentation from Axonius website about the integration:

https://docs.axonius.com/docs/servicenow

[Community Alums]

IF you know Can you please share information 

[emily1]

Hi Pranita,

In order to integrate Axonius with your ServiceNow instance, you will need to configure this from Axonius. In Axonius, you will need to create the following:

1. queries
2. enforcements

Basically, you will set up a service account in ServiceNow (lets call this account axonadmin for this context), then in Axonius, you will input the credentials from your axonadmin service account into Axonius. Once this connection has been established, you will need to set up an enforcement that will use the saved query you created.

The enforcement uses the Table API in servicenow to update/add to the CMDB. depending on your Axonius environment, you may be able to create a scripted REST API for your Axonius connection to use. Your scripted REST API can call the IRE, or use another method to validate whether or not a CI already exists in the CMDB.

TLDR - the connection and configurations have to be done on the Axonius side, documentation for enforcements here and documentation for connecting the two platforms here

[RahulY00040]

THanks @emily1  for your perfect response and @Pranita2  for your great question.

I would like to understand that if I have to pull data from ServiceNow in Axonius from non-CMDB custom table, is it possible to do so?

Any idea?

Thanks,
Rahul