Has anyone modified a Transform Map to use IRE with createOrUpdateCI()?

[Antoine Jn]

Hi everyone,

I’m currently working on a use case where I need to modify an existing Transform Map to ensure CI data is processed through the Identification and Reconciliation Engine (IRE). I understand that IRE isn't triggered automatically by Transform Maps, but that it’s possible to invoke it using the Scriptable API 'createOrUpdateCI()'.

I’ve reviewed the documentation here: IdentificationEngineScriptableApi | ServiceNow Developers

Here's my questions:

• Has anyone already implemented this approach?

• Are there best practices or reusable patterns for structuring the payload within a Transform script (e.g., onAfter onBefore)?

I’d greatly appreciate any code examples that you may have used in a TM.

Many thanks!
Antoine

[Antoine Jn · Accepted solution]

FI - I found this video that is explaning well how to do so.
CMDB Identification and Reconciliation rules | Triggering CMDB IRE ServiceNow from script | Part 2