I recently setup a Model Category for a CI Class that's being imported via an integration. While assets are now successfully being created automatically, they lack any information linking them back to the original CI they were created to mirror. Is t...
Good morning, I am very new to SN and need some advise/guidance please. I need to setup 2 roles : CMDB AdminCMDB Read-Only Reference link : https://community.servicenow.com/community?id=community_question&sys_id=62ea198ddbed089cf7fca851ca961965 When...
I have a requirement wherein we are trying to update CMDB from Github repo. I have thought of 2 ways 1. Using Integration hub Github spoke 2. Using Discovery I would like to request for help on how to proceed with this requirement.
Hello, I thought I had a basic knowledge of CSDM after reading ServiceNow's official documentation and watching the CSDM series on YouTube, but that's not true. I feel like I missed some basics or something. I do not understand these concepts. If som...
Below are the list of Fields that are present in SCCM DB and We want these fields to be fetched in Servicenow and to be mapped in cmdb_Ci_computer/ asset tables.. Primary User, Recently logged on User, Last Activity, Last Logon Time, Virtual Machine...
So, scenario is the following: with the old SCCM plugin customer is pulling data from different SCCM servers, and handles reporting by using the discovery_source field on the cmdb_ci_computer record how? by adding a field script on the transform map,...
Hi all, Can anyone please let me know uses of CMDB groups. How can we make use of the created groups. Any quick help is much appreciated. Thanks, Pranita
Hello, ServiceNow OOB allows a Business Application (cmdb_ci_business_app) to be associated with a single location (cmn_location). We are a global organization with over 1,000 physical locations so we're seeking a way to link multiple locations to a...
Hi, I'm looking for a definition of CI Class vs. CI Type. Anyone has a idea, the documentation haven't been really helpful regarding this. Thanks, Frank
Hello Experts, We have installed SG-Intune integration using OOB procedures and it worked fine, but then we deleted the CIs that were imported by SG-Intune to test the identification engine, and these CIs deleted their Software Installations as expec...
I have created below Scheduled Script which will insert automated CI Relationships for DNS CI Records into the CMDB Relationship Table ( cmdb_rel_ci). However I am receiving below error:- com.glide.script.RhinoEcmaError: "xml_baseline_string" is not...
Hello, Need some guidance on how to exclude ci's from CMDB Health Dashboard. Ci's I need to exclude are file systems, ram, display, etc. These items are currently showing in 'Cis Missing Required Attribute' report where the 'Support Group' is missin...
Anyone know what this error means? Flow Designer: Persisting an unterminated plan is not supported for plan with id null and name: get_devices_action After upgrading to version 1.4.3 Service Graph Connector for VMware Worksapce ONE UEM we receive...
Dependency View || Map Indicators: is it possible to show the Affected CIs [task_ci] in the Details pane of the Dependency View? In the Now Docs (Create or modify map indicators), I could find it: "On a map, the Affected CI tooltip displays the detai...
We have a request to add to the cmdb table after a mobile device request from a catalog item is completed. What is the best approach to do this? Is it better to create an after insert business rule that will insert every record accepted/approved? Tha...
