Azure ai and application services data in cmdb without CPG module

Neha Maurya
Tera Contributor

‎02-26-2025 11:10 PM

We wanted to discover the Azure AI services and application services in servicenow CMDB using the traditional API based disocvery.

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Rajesh Chopade1
Mega Sage

‎02-26-2025 11:23 PM

HI @Neha Maurya 

To discover Azure AI and Azure Application Services without the CPG module, you can:

  1. Set up an integration with the Azure API (via REST or Microsoft Graph). - You’ll first need to set up access to the Azure Management API or Microsoft Graph API to retrieve information about the Azure services you want to discover
  2. Retrieve data about the desired Azure services. - You can use the Azure Resource Management API to get the details of the Azure services, including Azure AI and Application Services. You can set up a REST Message in ServiceNow to call the Azure API, authenticate using the client credentials, and retrieve data.
  3. Process the data and create/update records in the CMDB using custom scripts in ServiceNow. - You will need to map the data coming from Azure to the appropriate CMDB CI classes.
  4. Automate the discovery process via scheduled jobs. - To automate the process of discovering Azure services, you can set up a Scheduled Job in ServiceNow to periodically call the script that fetches data from Azure and updates the CMDB.

This approach leverages the traditional API-based discovery method and allows for a custom integration between Azure and ServiceNow CMDB.

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