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Resolved! SCCM Automation usecase

We have a Scenario, where some automation needs to be done. Suppose a person raises a request to install a software on his system through servicenow. Now, servicenow itself will trigger this software installation on the system and send a notification...

Nidhi Priya by Kilo Contributor
  • 841 Views
  • 4 replies
  • 0 helpfuls

Discovery Source Incorrect

Hi I was using IntegrationHub ETL to configure and test robust transforms created by the Service Graph SCCM Connector guided setup (3.2.1). After integration testing of the SG-SCCM Computer Identity transform, I noticed the Discovery source value was...

Anton15 by Giga Guru
  • 565 Views
  • 2 replies
  • 1 helpfuls

Options on deleting CI's en masse...

Hello!  We have ran Discovery successfully and setup the SolarWinds Service Graph Connector as a secondary data source, thinking that it might get us some information that we either cannot get from Discovery or will be obtained at a much later date t...

Josh Smith by Giga Contributor
  • 822 Views
  • 4 replies
  • 2 helpfuls

Decommission process for CI in CMDB

Hi, I have Decommissioned CI flow that is responsible to update CIs to Retired when Most recent discovery is at or before Last 90 days . Max result is set to 10000 records and flow runs weekly.  We have a lot of CIs (more than 3 million CIs) that sho...

Miroslaw by Tera Contributor
  • 892 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to use API Key for Outbound REST message ?

I'm using one Outbound REST message. I want to use API Key from Connections & Credentials module as an Authentication type for my REST message. I have API Key in handy. Is it achievable ? I don't want to use basic or oauth authentication type.

Dina Shoukry by Tera Contributor
  • 1122 Views
  • 2 replies
  • 1 helpfuls

health inclusion rules in cmdb

hi all. if i add a health inclusion rule to a certain class, then all its child classes also get extended the same rule. For ex- if i add a health inclusion rule to computer, that same health inclusion rule will also be added to server coz it is gett...

RC12 by Tera Contributor
  • 732 Views
  • 1 replies
  • 0 helpfuls

About the "Configuration File (cmdb_ci_config_file)" table

Hello everyone. I am building a CMDB and I have aconfiguration file (cmdb_ci_config_file) table and am wondering if I should use it.(I'm not sure if what I'm expecting from the configuration file matches what ServiceNow expects from the configuration...

CMDB dashboard - correctness score

Hi Experts, We are encountering an unusual behavior in the CMDB dashboard - correctness score.  Issue: There are 916 ci's available in the u_database_instance_uk class. Out of 916, 769 ci's are showing as orphan (which means that they dont have recor...

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Resolved! Create a CI table or utilize an existing table

Hello everyone. I would like to add a new CI. However, there is no table in the existing cmdb_ci table that is suitable for the CI I want to add. In this case, should I use the CI class manager to find a suitable hierarchy and create a new CI table?(...