I am attempting to set a flow to remove the value of assigned_to in a cmdb_ci record. My initial strategy was to remove the value by setting the field to be blank. When executing the flow the error "Value of field record is not a GlideRecord" is thr...
Hi AllIn cmdb_rel_group( group relationship) table We have two records with same name but one is configuration item and other is service offering My question is why the configuration item from (cmdb_ci) table is visible in (cmdb_rel_group) table and ...
HiIs it possible to stop the robust transform ‘SG-SCCM Computer Identity’ changing the value of an existing serial number in the computer table?Thanks
Hi,I would like to get the CIs of some classes (server, application, service, process groups) which have not relations to other CIs. To have good performance, I tried to create an orphan rule on Server Class, configured as the follow:But in this way,...
We need to find out a report of all servers that are Oracle DB's. Do not need to include location Oracle Cloud
Best Practices - Tying Locations/Business Units and Applications ServicesReaching out for input on what the best practices are for tying locations/business units to business application / application services. The goal is to be able to tell which lo...
Hello, i have a question about the CMDB Services Tables. For my understanding we the Table cmdb_ci_service which contains all types of services e.g. Application Services, Business Services, Technical Services. In this table every record has a field c...
When creating a report to show recently discovered cis that have a Model ID, I still get many results that have no model ID. Model ID actually shows as empty. Is there a workaround for this? I'm not sure if this is the proper location. I was think...
Hello, I am looking for good documentation which can elevate my User Requirement list subjects. Currently we have drafted user requirements with respect to CMDB implementation, but it would be helpful to have some supporting examples to improve the q...
I am unable to create new record in cmdb_ci_hardware,cmdb_ci_cluster table I am getting error a related ci will not be created as the asset ci classification doesnt exist
Hello Experts, Do we have a way to install MID server in the PDI's ? Has anyone tried it. RegardsNilanjan
We are receiving new duplicate tasks created when there is only one active CI and the other record is empty. Why would this occur? One oddity is that a relationship was defined in some classes. I reviewed the CI with the relationship noted, but noth...
Hello, I have trouble getting the model categories to correctly display on the User. We want to make it so that we can see what specific assets are deployed to the user. I went to the form layout and chose "Asset -> Assigned To" which I think is the ...
Hello, I would like to create a report for our Service Desk. They would like a report that pulls all activity from the Task table as well as the Interaction table so that they may track any trends. I have created a database view between the task ta...
I wanna make sure that I am setting up the correct required fields for each CMDB Class but I would like to know too if there are some best practices about this