Forum Posts
Created time later than Update time - how can this be?
I am seeing a record where the Created time is a day later than the Update time, and the Created By, Updated, and Updated by fields are empty. Based on what I think those fields are supposed to represent, how could those fields ever be in that state?
Resolved! I want to not allow user to press order now until one of the field in catalog item is populated.
I do not want to allow user to press order now until one of the field in catalog item is populated.I am struggling in client script where I have to only allow users to press order now until few fields gets populated.How can I do that?
Resolved! Assigned to and Assignment group of tasks the look up is not working
When searching for a user in any task you used to be able to select their name in assigned to and click the search button in assignment group and only the groups, they are in would show up. This is not working anymore. It is now showing all groups is...
Devices slow to respond to SNMP
Hello, We have a few devices that outside of ServiceNow Discovery take over 2 hours to finish replying to a command line SNMP Walk. When trying to run discovery on them the default SNNP configuration fails to find any OIDs before the timeout. I've tr...
IP Data Control Attribute
I have a custom table extended from cmdb_ci. The users of this table need to be able to manually enter partial IP addresses (3 octets) into the IP Address field, but receive a data validation error when doing so. I have done some research and found ...
Resolved! Help with reporting: CI utilization (how many incidents refer to what CI) and group data
I have what seems like a simple task that should have an obvious solution, but I'm not understanding how to get at it, correctly.The need: report on Configuration Items by the number of Incidents it's associated with (Configuration Item field on Inc...
How to build a query to get the currently running DB processes (SQL).
How to build a query to get the currently running DB processes (SQL).
Does SG SCCM 3.30 and above support the SCCM SQL Data base 2022
Hi, Our Database team is updating the SQL Database to 2022. We would like to know does SG SCCM 3.3.0 and above support the SCCM SQL Data base 2022. I could not find any compatibility document from SNOW team for SGSCCM.If any of came through does docu...
F5 Load Balancer - SSH Discovery Issue - Certificate Capture
Hi All,Trying to discover an F5 node on our system, attempting to use SSH to pull back the TLS certs for the Certificate Management function, however on checking the JavascriptProbe input I'm getting the following error:output>Syntax Error: unexpecte...
how can i clock in servicenow platform
basic thing to know in sevicenow,clock in,mapping,now to navigate around the platfom
How are folks managing IT Application Owner and secondary owner?
I can only imagine the solution to be a custom field on the form. Just want to see if anyone has a best practice for this.
data discovery
what are the benefits for a customer by data discovery feautre in vancouver release?
Resolved! Where to post request/suggestion for future SG connectors?
Perhaps it was only in a roadmap webinar, but I'd like to know if there is an official spot to post requests for future SG connectors. For me specifically, I'd like to have an official SGC to pull data from Palo Alto firewalls which are collecting de...
Resolved! Database view to see Approvals
Hello All. I have created database view to include sc_req_item, sc_request and sysapproval_approver to get a list of pending approvals in a report. Attached is the image of the tables and the joins. When I "Try It" I get no records.Please help me fin...