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Why slave switches not getting discover?

Hi Team, I would like to ask for assistance in this matter. We have several CIs under IP Switch class stake true and having master and slave relationships. The CI's names and serial numbers differ, but the IP address remains the same.During discovery...

Raju kunde by Tera Contributor
  • 464 Views
  • 2 replies
  • 0 helpfuls

Resolved! Table without a value to display

Hi Eeveryone, I'm creating a catalog Item but I have a variable of type 'Reference' which table referenced does not have a display value, all the columns are set as 'false' on the display field, So when I make the reference in a variable of a catalog...

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Seperate CI for hardware and OS?

I'm new to ServiceNow and have a question. The organization i'm working in wants to use ServiceNow CMDB also for the datacenter. Here we have hardware hosts that run an OS for a user. The ServiceNow teams wants the physicals host and the OS to be rep...

Marijn by Giga Contributor
  • 304 Views
  • 2 replies
  • 0 helpfuls

I need manage custom assets and thier related incidents

I neeed manage all our company api as assest (each api as single assest) next i need to manage incident for each api , this incident and that assest should be interconnect , how to do ? anyone help me , Thanks in Advance

sundaresann by Tera Contributor
  • 314 Views
  • 3 replies
  • 3 helpfuls

CMDB Approach

Hi Experts,we configured around 200 columns in a custom table extending out of the box CMDB table and while migrating the change to higher environment, the column labels were copied blank(empty column labels). So we have to split into 6 tables with 3...

Business Application spatial components

Hi All, Currently I am being asked to create Business Application entries for spatial components of existing business applications. Currently we associate application support resolver groups with business applications and our portal routes tickets to...

Business application spatial components

Hi All, Currently I am being asked to create Business Application entries for spatial components of existing business applications. Currently we associate application support resolver groups with business applications and our portal routes tickets to...

How 'Duplicate of' field in CMDB works?

Hello, Is the field 'Duplicate of' on CMDB table still valid? If so how does it work? I have 2 windows servers with same name. But the 'Duplicate of' is not showing anything.

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Suggy by Giga Sage
  • 2755 Views
  • 6 replies
  • 0 helpfuls

Help on preparing horizontal discovery document

Hi Connection, I need help on preparing horizontal discovery document, we lost this document and I don't have much knowledge on horizontal discovery, now I have to prepare document and submit to client. I'm looking for what are the elements should be...

Community Alums by Community Alums  
  • 308 Views
  • 4 replies
  • 0 helpfuls

Assigning Business Applications to Users

Hi team I think I'm having a moment here, but I'm really struggling to find how I can assign a user to a Business Application through fulfilment of a request.Case is that I have a form to request access to an application, which is fulfilled by the Se...

JonnyFoster by Tera Contributor
  • 872 Views
  • 4 replies
  • 1 helpfuls