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Resolved! Questions on CMDB Workspace development

Hi Experts,  I'm doing development on CMDB workspace, anyone can tell how to do below? 1. in CMDB Workspace > CI Overview > click into Class e.g. 'Mobile Device', how to configure the default Column view under UI Builder or located in somewhere? 2. C...

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MB Ng by Tera Contributor
  • 1027 Views
  • 4 replies
  • 7 helpfuls

Resolved! CMDB query builder to show apps installed on server

Hi, How to query servers having applications installed on them 1)is it mandatory to have them in cmdb_rel_ci table already ? as pre requisite?2)ALso in CMDB query builder whenever i try to add relationship, it gives me only one choice= DUplicate of ,...

Nisha30 by Kilo Sage
  • 820 Views
  • 5 replies
  • 1 helpfuls

Best IRE setup for Servers and Network Switch to prevent duplicates

HI, Our client was using OOB IRE setup for most of the CIs. We are seeing so many duplicates and we want to perform the cleanup activity and review the IRE rules for all classes. Please advise if there is any best practices to do this activity. Also ...

jaganr10 by Tera Contributor
  • 501 Views
  • 2 replies
  • 2 helpfuls

Software Discovery on Linux Devices

Software populating on our Linux Devices via Discovery is limited to RPM. It fails to populate both software that has been executed as a binary program and discovery of applications running within containers. Can anyone offer any advice on how to ame...

Delaying Discovery based on date

We have an interesting issue happening due to our HAM process. ---Long Story---When we order equipment from our vendor, Assets are created along with that a Shell CI record is created.  This is because at the time of ordering, we have the model and s...

Seeking Assistance: Resolving CI Name Duplication Issue

Hello Community, We've encountered an issue in our hardware asset management process that we need your expertise to resolve. Currently, whenever we add a new hardware asset such as a laptop or desktop, a Configuration Item (CI) is automatically creat...

Query on CMDB Relationships

Hi,I've Business Application (cmdb_ci_business_app) which is in top layer. Next I've Cloud Account (cmdb_ci_aws_account) these 2 tables are connected with ean other by Uses::UsedBy (Parent and Child table).Next, I've EC2 Virtual Machine Instances [(c...

Data Steam action pagination issue

Good evening , All  I running into a very weird issue on pagination. I have a API with their payload like below: {"@odata.context": "https://abc.def.com/DEVICE_INVENTORY,0#DEVICE_INVENTORY","value": [{xxxx},{xxxx}],"@odata.nextLink": "https://abc.def...

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kevin33 by Tera Contributor
  • 431 Views
  • 1 replies
  • 0 helpfuls