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How to run schedule script by taking input from UI?

I have a requirement to run a schedule script by taking input from UI. Currently, I have been able to make it work using Schedule Execution Script but in that schedule job time/cron is defined. I want it to drive the schedule script execution using t...

How to limit 'Configuring the form layout' to a set of users ?

Hi everyone,I'm looking for a way to limit the ability to configure the form layout in ServiceNow to a specific set of users (may be a group). Currently, it seems like this permission is more broadly available for personalize_form role.Does anyone ha...

arun_nath01 by Tera Contributor
  • 570 Views
  • 5 replies
  • 0 helpfuls

SNOW Discovery - Recommended Fields not populating with info

Good morning! I'm new to Discovery, so please forgive me if the answer to this question is obvious. I've set up a Discovery schedule to run on one of our Linux boxes. The discovery creates a CI and populates the Required Fields with information, but ...

tbourassa by Giga Contributor
  • 499 Views
  • 2 replies
  • 2 helpfuls

How are you managing/validating the Ownership information of CIs?

Today we are using OWNED BY, MANAGED BY fields for Server and other CIs. But the problem we are seeing is, how to maintain it as users would leave the org, users might change the role, change the department etc and those fields would be outdated.So l...

Suggy by Giga Sage
  • 1109 Views
  • 5 replies
  • 7 helpfuls

Any solution available to remediate CI duplicates in bulk?

We have around 100k duplicate CI's. We want to do like this - consider the recent udpated record as master record and clean our the other records.I know that this is possible in de-duplication workflow, but as we have huge records, looking for altern...

Suggy by Giga Sage
  • 1518 Views
  • 5 replies
  • 1 helpfuls