load demo data in PDI
Hi, In my PDI, I am unable to load demo data into the CMDB Health Dashboard. For all three KPIs, the values are showing as Not Evaluated. I tried loading data through plugins, but it did not work. Thank you
Forum Posts
Adding custom column to strategic planning workspace list view
Hello, I have a requirement to add a custom field from the sn_gf_goal table to the list of columns that I can add to the list view in the strategic planning workspace.Please let me know if its possible to get this custom field to show up as a selecta...
Resolved! Change management dashboard
i would like to generate a report to fetch the results of changes with planned start date and time (24 hours) prior to the current date and time.For example: 21-01-2025 11:00, if i search or generate a report then i should be able to see the changes ...
Dead IP's
Hello all!We are working on a huge list of Stale CI's and trying to see what is causing them to go stale, and we have noticed in the discovery logs a lot of "Dead IP's"Is there a way to view the Dead ones and compare to the stales to clear them out? ...
Query related to task2 of micro certification
Greetings!My query is that while performing task 2 I am facing as issue that when I run filter command which is assigned to field is empty and the Assignment Group is Service Desk , then it showing no data for display .How to resolve it?
Resolved! Extract Random Records and share it as excel file in monthly basis
Hello ,is there a way in service now to automatize a random Records and share it as excel file in monthly basis . RegardsDB
move a manually created service map from one instance to another
How can we move a manually created service map from one instance to another ? Is there any way to move a manually created service map from one instance to another using any configuration rather than bulding the service map in each instance separately...
Discovery
Is there a tool which can take a list of IP addresses and provide a list of CIDR blocks which will cover them all, but with no block greater than 1000 addresses? ChatGPT gave me a Python script, but I was hoping for something more runnable.
Differentiate Application Server and Database Server
I need to populate the List of Application Servers and Data base servers on change of Application Name . We have a field called "sever type" with dropdown "Application server " , " Database server . If end user selects application server we need to...
Resolved! Discovery of empty AIX Server
Good morning all, We are currently experiencing an issue where Discovery is creating an empty/unknown AIX server that should not be picked up.I run discovery on 10.5.250.201, and successfully pick up the UNIX Cluster, IBM Frame, and two AIX servers.'...
We missed some data on the form level as well as backend how retrieve the data
The data is coming form Qualys tool but values are not populated. can you help me here.
Automate a SNOW report
Hello, I have 2 questions:For the first- I send a daily morning report that is exported from SNOW and emailed to a sister team. I was wondering if there is a way to automate this process?For the second - My team works through a list every morning of ...
Mandatory fields in CMDB
Hi Team, I have a small doubt, i have a dashboard called internal control Model, where i can see many fieldsNow coming to the point, when i open any Server/CI ID i can see this field "Admin FQDN" i can make this field mandatory, by configure Diction...
Mid Server Issues
Hi,When I am trying to restart the GCP mid server then it will throw 2 errors in ServiceNow.1. MID Server failed to upgrade2. Reinstall Service verification was failed during MID Server upgrade. It is possible that a required service re-installation ...
identification rule for cmdb_ci_linux_server cant find match
I have an issue with discovery for linux servers every time the discovery runs, it create duplicate.I tried checking the Identification simulation and it says "NO_MATCH", what could be the possible reason on this?