Can you please tell me where some of you are classing your DNS Servers? I can imagine placing them into Server, Application Service, or a new class extending one of these - or a DNS Server class extending Infrastructure Service?
hi experts, An email will be coming to servicenow and inside that email's body , there will be data. i have to read that data and populate it inside a table in servicenow.Can anyone tell how to read the data from the emai's body.
Hi Team, We have a requirement to create CI for an existing asset for which no CI created. Could you please suggest that is it possible to create a ci for an existing asset, if yes could you please provide the steps to create it. Thanks in advance te...
Can anyone tell me what are phyisical vs logical vs conceptual CIs? along with multiple examples please !
How Operational status [Operational_status] field on a CI form gets synced wrt other fields? I understood that this BR does the job - "Sync ops status for CMDB CI", if yes, can anyone tell me how the sync works (I am not able to understand that scrip...
As per this docs- https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/discovery/reference/cloud-disco-aws-data-collected.htmlVM data is populated in cmdb_ci_vm_instance table. Why not in below table?cmdb_ci_ec2_inst...
what are the steps that are required to optimize a CMDB. How can I achieve this. It will be great if provide me the detailed explanation.
On a List Control Form, is it possible to remove the option to "add filter" so it's always the default filters ?I want to prevent a user to add a new filter or delete one of the filters already defined
Hi, I need help. We have discovery and sccm both are running to identify computers. our requirement is "serial number" should be updated by only SCCM but not by discovery. How can we do this requirement? Thanks,Sry
Hi,I need help,There are fields Available Space (MB) (available_space) & Capacity (MB) (capacity) in the "cmdb_ci_file_system" table, both fields are integer type so when we are trying to pull the data from the third party tool that data is in MB/GB ...
Data is coming into the staging table through integration. Can I use integrationHub ETL to map the data from staging table to Target cmdb tables ?
I am sending a notification through workflow once the user submits the catalog form request.The notification will have all the fields in it, it will also have attachment fields, how to send the attachments into notifications.
Hi community,I'm seeking advice on two issues:1. I'm currently setting up discovery for virtual Cisco firewalls deployed in pairs (active and standby). The tool used configures both together, preventing individual changes. Thus, I’m told, both have ...
When I click on the Orphan CI on the CMDB Dashboard, the Orphan CI does not have a Remediate button. Not sure what is wrong and dont know how to fix it. Need help!
I did try to add a tab whenever I click on a blue hyperlink as shown in the the CIDash screenshot below but this is not working even after I change my UX property setting in UI builder by adding a chrome tab . Hence wanted to understand is there a wa...
