Printer Discovery
While Discovery implementation I am getting 0 OID in ECC queue for some of the printers devices.from where I can retrieve these OIDs for respective Printer Model.Please advise.
Forum Posts
how make assigned to visible false and read only in alm_hardware
hi i have to make "assigned" to visible false and read only if "asset function" field is 'shared' in alm_hardware table. and the user should not be able to edit the "assigned to" if "asset function" is 'shared' in list view of the tables also. and if...
how to make assigned to visible false and read only true as per asset function in alm_hardware tagbl
hi i have to make "assigned to" read only and 'visible false' of "asset function" field is 'shared option' is selected, this should also happen in list view of table even,if user selects "asset function" other than 'shared' then the "assigned to" sho...
Need help on asset management requirement
If the asset is onboarded to Hardware table and the relevant asset category is updated later in hardware model table, the business rule defined is failed to update the End of Life and BR is working only when asset category is updated first in hardwa...
Resolved! On Mobile app builder how do I make a button go to a specific link?
I am trying to use the existing Now App and hoping to figure out how to make it go to a specific catalog with a click of a button.
CMDB Data Manager - Dependent CI deletion
Hi, We are running cmdb data manager where we are doing the dependent CI deletion task.So i want to is there anyway or table where we can exclude the class which we dont want to be deleted via task? There are few classes which are imp that also is c...
Resolved! Updating Identification Rules
Hi Everyone. I have a few questions regarding sccm integration. 1. The service graph training on ServiceNow Learning says to use the resourceId from SCCM to find existing CIs. However, after doing some research it looks like resourceId isn't really ...
Digicert - Renew certificate notification
Hi allWe have an integration with DIGICERT through the service now plugin and we are receiving certificate renewal notification emails to some user.This user are not part of the certification team.The alert appears to come directly from the serviceno...
Export the Data in Production and Import into Dev automatically
Hi all,I'm trying the import the data from the production by using data source XML path.the data is inserting into the Dev instance but with different sys_id. Means same record in the production is having different sys_id and in Dev is having differe...
Record value are not inserting in Reference field through integration EMERGENCY
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow Please help me I have reference field in PO Table which is configured with CORE__COMPANY TAbleIn general if I type vendor code in reference field it is reading the value and setting in...
How to perform audits on CMDB?
I need to propose a solution to the customer on how to audit CMDB.What are the different ways to audit CMDB?What things we need to consider while auditing?Are there any out of the box methods available to do auditing?Are there any scripts available t...
Resolved! Naming Format for Computer Table in CMDB to Avoid Duplicates
Hi, How should we assign a naming format for the computer table in the CMDB? We have more than 40 records with the same "Name" value. Is there a specific naming format we should follow to avoid duplicate names? Thanks.
Resolved! Trying to Update IP Address Group Fields from Related CIs
I'm new at this and not sure if I'm in the right forum but here's the issue I'm having... Currently, in the CI list of our IP address, Approval Group, Change Group, Managed By Group and Support is showing up as empty. I have a script in my business ...
discovery againt linux kvm host
I am running discovery against Linux KVM hosts. libvirtd is detected but the VM is not. There is no record in cmdb_ci_kvm* table. Please let me know if there are any settings required to detect VMs.
Lookup records 1000 MAX Limit
@Ankur Bawiskar @Community Alums @Maik Skoddow @Sohail Khilji , Please suggest if I increase more the 1000 record to 20000 then the flow is running for 4hrs and checked only 800+ records since 18000 records the flow needs to to update the API will...
