Hi, On CMDB Data manager, when setting up a new certification policy and defining the condition for the CI Class, it doesn't have the Class 'is a' option. This is useful, so that we can include bunch of classes under 'server' for example. Is there a...
Ever wondered how ServiceNow ITOM Subscription works? Look at the attached document
I am using the below script to send the attachment to SFTP server. Here I have created Integration connection as SSH private key connection which is connected successfully. After running the script in the flow action it is not showing any logs. What ...
Hello all, I would like to measure the total number of a certain class of CIs by day (or week or month) in a histogram. Is this something that is possible? From what I understand ServiceNow doesn't do historical trends. Thank you,Adam
because of multiple domains, we need to track which domain request for firewall rule changes go to. This is defined in the Firewall Managers table, but not really. The device name relates to a Panorama device that was discovered in the Firewall Dev...
Where can we add certification fields and instructions to be populated on certification task? In legacy data certification, it was easy, but using data manager, i created with attestations and conditions. After review i don't see any tab to mention c...
Hello There, question 1: All KPIs consisting of distinct count of CIs (where source table is Incident) has an issue with multiple breakdown configurationsQuestion 2: We have been working with the CMDB data, there are few inconsistencies observed in o...
I want to create a report where i want to see a particular business service and list all the service offering , service_discovered in relationship , and all the servers which belong to that service discovered.I want to create a dashboard , if user s...
I have a curious question . Is it normal that VMs (I assume the guest VMs) are being classified as "computers" even though they are really a server? Or I am wrong to assume that all VMs are servers? Is it possible that there is a desktop VM and not a...
Does any have insight into using Azure vs SCCM for populating end user devices in the CMDB? Does it just come down to licensing or are there capability differences that make one better than the other? Appreciate any guidance you can share.
I created an Asset through Load Data from a new computer that was not connected to the network.When the SCCM scheduler ran, it created a CI with the same serial number as the Asset.When I consult the alm_asset table, I find two items with the same se...
We have a CI that can be found in the search on a CR but not in the search on an INC. Has anyone come across this before?
We're trying to setup a retirement policy for the vCenter Instance class.We've created the following CMDB Retirement Custom Definition (Rule):And we've created the following policy:When the scheduled job "CMDB Data Manager Retire Policy Processor" is...
I have requirement to create CMDB Data Manager Archive/Delete/Retired Policy. after creating the policies when i have opened data filter, it is showing an error "Syntax Error or Access Rule Violation detected by database ((conn=2117821) You have an e...
Hi, When using data manager within the CMDB workspace, I have tried to create a new policy. However, I was expecting to see a policy type of ‘Certification’ but I could not see it. Only the other types such as Archive, Delete, Attest exists. Does any...