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Forum Posts

CMDB Task

Hello Community,I have a requirement where any time a CMDB Task with the format CMDBTASK0001063 is created, it should be assigned to the "ABC" group for management. Currently, this task is assigned to the user administrator.To address this, I found t...

CMDB Policy.png image (71).png image (69).png
prasadsawan by Tera Contributor
  • 2958 Views
  • 3 replies
  • 1 helpfuls

Cmdb_ci_services notifications

Hello,  I'm trying to set a notification on cmdb_ci_service when some attributes are updated, like owned_by, Business criticality. This is only working on the name, but not the other attributes.I want the notification to run on any type of service (a...

ElisaMena_0-1726559067129.png
Elisa Mena by Tera Contributor
  • 1207 Views
  • 5 replies
  • 1 helpfuls

Script for breakdown mapping

Hello everyone! Several users are tired of having to select a large number of different products in the filters of my dashboard.So I'd like to set up a new ProductGroup breakdown, so that only one box needs to be checked, rather than 15.To do this, I...

Recommendation on solution

Hi Experts,We are planning to integrate ServiceNOW with an application. This integration will import role information required for server access, where one server may have multiple roles. For such scenarios, what would ServiceNOW recommend from a CMD...

RITM should start only after another RITM is closed complete

Hi All,I hope you're doing well.I have a order guide in which when a request is raised it will create 3 RITM ( 3 different catalog item and 3 different flow designer) my requirement is example : In 1 request test 1, test 2 RITM have created (approved...

TEJAS by Tera Contributor
  • 891 Views
  • 2 replies
  • 1 helpfuls

IntegrationHUB ETL with XML file

HI, I've to integrate a XML data file into the CMDB using the # IntegrationHUB ETLThe file has the following structure : <environment>    <Servers>       <app>          <EnvironmentName>DEV</EnvironmentName>          <ServerName>SERVERSAAA</ServerNam...

Amar_Be_0-1726489036388.png

Resolved! OOB Plugin for ATF CMDB/CSDM

Hi,Please suggest the process of getting ATF to CMDB /CSDM. We are following the OOB process currently in CMDB format. If we find the related AFT in OOB it will be useful. Thanks.