I want to configure Data Refresh Rules for in-scope classes to define when a CI turns stale for each discovery source, allowing the CI to be updated by a lower-priority authorized discovery source.How to create Data Refresh Rules ?On what basis we ca...
Is there a way to identify all the configuration items created during Discovery run?After one Discovery, a record of configuration items such as IP addresses and disks associated with the server or servers will be generated.We would like to identify ...
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow , or anyone please help me with below query I have created Subflow and created output variable & Added step assign output value in subflow How can I use the output value of subflow in flo...
Hello I have some cmdbtask for attestation however I realized that once the CI's are attested. The list of CIs attested/rejected/un-attested are not showing up in the comments section. How can i configure.
Hello, We have a lot of CIs automatically created from manually created Assets. So the Discovery Source is empty so they are not processed through IRE. With the help of a Knowledge Article we bulk updated the Discovery Source to "Manual Entry" but th...
Is there a way to create automation for certificates that auto renew?We have Certificate Management. We have certificates that auto renew on their own. The problem is our server team sees this as additional overhead to receive an incident and go in a...
Dear Team, My requirement, The JEA credentials with non-administrator rights must be domain-level credentials. For Regular discovery, the credentials used in the discovery should have local admin access to targets.
We have Service graph connector which is getting selected information from kandji. We want to connect to kandji and get more details to update the cmdb. As per the document they are not using basic auth or oauth 2.0. They are using Bearer Token. If ...
Hello, I'm building my company CMDB we are populating the Network and Cloud layer with graphconnectors because of we have monitoring tools that can start bringing information into the CMDB meanwhile we enable Discovery. However for Cloud layer we hav...
In discovery, credentials tested successfully, but while triggering the discovery it giving an error invalid credentials.With the same credentials, I can logged into the server.In servicenow, credentials tested successfully.Firewall ports are also op...
Hi , We want to utilize svc_ci_assoc table for change impact Cis related list but this table is empty.we haven't configured service mapping yet. please suggest how to populate data in svc_ci_assoc table ?Can we push data from cmdb_rel_ci table ? if y...
Hi, I am facing an issue with the serial number in the computer table that is generated from SNOW Software. These records are integrated with the SNOW tool. This is an incoming connection from SNOW to ServiceNow. The BIOS serial number in SNOW Softwa...
Hello,I am trying to understand the process to discovery cisco UCS FI, Chassis and Blades without using the Service Graph Connector for Intersight. I understand I need SNMP and applicative credentials, what I don't understand and cannot find so far i...
We run Discovery, several Service Graphs, and other integrations. However, there is a portion of our landscape is protected behind firewalls and we do not currently update with automated sources. We do have several Service Offerings that are relate...
I always thought Serial number field could be used to uniquely identify a CI in the CMDB.Even OOB Hardware identifier uses 'Serial number' in identifier entries. I was stumbled upon seeing this official article which says Serial number should not be...
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