Hi community i have an issue after updating the instance to Washington , that few assets logs show that VMware probe is getting triggered even if it is not a cloud asset and if the asset is cloud and the vmware probe says unable to reach connection ...
We are able to discover the windows server and we also able to discover the CPU, Serial number & Ip Address details correctly but we are discovering incorrect RAM details and we have checked the Payload Value which is getting incorrect Value only ...
Scenario: Sources for Thin Client data and SCCM data, both with Service Graph Connectors are updating computer records. When a Windows client is converted to a Thin client IRE will allow the older SCCM record with an older Last Discovered Date to upd...
I’m getting an error while creating a retire policy for the cmdb_ci_network_gear table in CMDB Data Manager:"Error in creating policy. CMDB classes covered by this policy do not have matching life-cycle rules for retirement, see documentation for ref...
Hello! Has anyone figured out how to default a widget with a pivot or multi pivot to have the tree collapsed? (see photo)
Hello Community, I have created one field named 'owner' in cmdb_ci_hardware(Parent) table. cmdb_ci_ip_router is the child table for cmdb_ci_hardware. Field 'owner' is inherited from parent to child but the choices present in...
Hi, Can I know how to restrict the access to CMDB Health Dashboard for custom groups we have.
Why is there no documentation of the intentions of all the relationship types? If you've created a relationship type, it must be for some specific reason so why isn't that expectation shared? What is the purpose of these "generic" relationship type...
I am noticing there are two fields that capture the same data, yet do not sync with each other.On Calculated Application Service I have 'Used For' on the form. You choose Production, Staging, etcYet on all CMDB items they inherit the 'Environment' fi...
I am a new PA Admin for our SN platform, Vancouver Release. We aren't live yet, but looking to see if anyone knows an OOTB solution for reconciling CMDB CIs without Assets and vice versa. I see ITAM application installed, but wondering if there is so...
Hello I am trying to create a total vulnerability item report that shows x axis as Past due, Due today, due 1-3 days, 4-7 etc. and the y axis contains Service team names for dashboard. See attached for reference and provide suggestions
Hi All, Recently we did a company normalization in our environment. After performing the guided set up as expected, normalized data has been populated as expected.When it comes to product model table, in the manufacturer field we are able to see norm...
Hello All, I am facing some issues with the Duplicate CI's in CMDB. There was duplicate CI's created for a set of records. As we have "Duplicate of" field I was able to see that it got tied up with the duplicate record. Then I deleted the duplicate ...
I couldn't able to complete the Task-09 on CMDB Micro certification as there is no record available on the De-Duplication records, Can someone help me to sort this issue. Any assistance would be appreciated!!
Hello, I just started using Tag-based Service Mapping and it's working fine so far. But now I'm curious about "Tag-based service families". Is there any other use case for it other than Service Mapping? I created a Business Rule to capture Owners...
