hello everyone,I would like to know that I use database view in the form page, but the sys_id of database view record is not the sys_id commonly used by the system. If I need to query data through the sys_id of database view record, What should I do,...
I am looking for a script to meet mu condition.My condition is to : If Opened by is the same as the Manager then it should trigger task. If If Manager is inactive --- then it should trigger other task.
Reference sys_user where Active = FalseShow the following columns:- Name (display value)- Manager- User Domainhow to show the other columns.
We are looking at CMDB Data Manager to attest CIs which are manually maintained. For infrastructure using the support group is the logically approach, however for services the service owner and/or service owner delegate would be attest. Data Manager ...
Hi, I'm relatively new to use the IRE and RTE so wanted to ask for some advise. Our data model has all servers being created in the Server class, rather than the child classes such as Linux and Windows. I've recently set up integrations for Intune an...
Hi there, I have been working on a scheduled job to import chromebooks using the Google API into the cmdb_ci_computer table. It has been working okay but everytime it runs until our instance runs out of memory and crashes. I have tried numerous ways ...
Hello Everyone, We are integrating the third party tool to get the CI’s data in ServiceNow and would get values for Priority and Urgency associated to CI. As per the customer requirement, we need to map this data over the CI only. For this, we need t...
Hi, I am facing issue when discovering for Linux Server and the error message which I got after running horizontal Discovery is as below:Could anyone please help me on this?
Hi Team, It is possible to send a Fax with ServiceNow ?If yes, could you please provide more information. Thanks,Akshay
I am struggling to pull MRVS variables from Requests into the Database View Report.I want to display the variables into the report.
We are looking for a solution to report on servers that do not have relationships to Business Applications or Tag-Based Application Services (such as 'Consumed by' or 'Depends on'). These show in the Related Items sections, but they are not searchab...
Hi Team, I would like to ask for assistance in this matter. We have several CIs under IP Switch class stake true and having master and slave relationships. The CI's names and serial numbers differ, but the IP address remains the same.During discovery...
Hi Team, We have implemented Tag based Service mapping. We could see tagged CI list having multiple Load balancers, Linux server, Virtual machine instances, and DB's, The view Map showing flat graph, But we are expecting to show relationship between ...
Hi,We are using the IntegrationHub ETL which processes data through the IRE on a Domain Separated platform. I am aware that IRE works with Domain Separation "Internally, the identification engine causes the current domain ID of the user to call the i...
