Hi,We have installed "Service Graph Connector for Microsoft Intune" plugin in our instance for getting the data from Intune to ServiceNow. While testing, we faced below issue.1- Once we get the software information in ServiceNow, After that if any up...
What is the best approach to notify a team when any changes has been logged against a group of CIs? The team in question does not provide any support or approval for the CIs but needs to be made away when any of the Configuration Items are included ...
Hello, i checked the docs but could only find Exchange Online Integration stuff for SAM.Is there an out of the box solution to discover exchange online mailboxes and creat CIs for each mailbox with size and userinformation in the CMDB? Thanks in adva...
Hi, In my experience credential based discovery can be tricky if you do not have all the correct permissions and firewall access in place. Seeing as non discovered servers probably represent a security threat (what patch levels are they on etc ?!) i...
Hi. Could I know exactly which tables are related exclusivelly with ITOM process (non shared with ITSM, as example... only related to ITOM). I just requested a development instance in developer's web and install everything but ITOM-related plugins, b...
In Vancouver ServiceNow CMDB instance I see 2 tables with router and similarly 2 table for switches.Please help me understand what the difference between both router tables and switches table is?Also which one to be used to populate CMDB and which sh...
In Vancouver ServiceNow CMDB instance I see 2 tables with router and similarly 2 table for switches.Please help me understand what the difference between both router tables and switches table is?Also, which one to be used to populate CMDB and which s...
Hi Experts, It has been observed in my instance that there are currently 561 CIs in CMDB which are showing 'Last Discovery Date<=15 Days'(discovery source - ServiceNow, Servicewatch) but for those CIs 'CI Name' is showing up 'Blank'. I have also atta...
We are migrating SCCM 2016 to Service graph connector for SCCM and we have multiple SCCM databases. Resource ID (correlation ID) is unique to a SCCM database. However, we may have same resource ID in other databases.Service graph connector for SCCM w...
Hello, We are using the Microsoft Azure service graph connector for azure cloud discovery. We have successfully been able to create a connection for one tenant and discover but we have problem adding a second hardware connection for the other tenants...
1.In My CMDB Health in the CMDB Dashboard CMDB Health percentage is not showing After execution of CMDB Health Dashboard Scheduled Jobs.2.But after execution CMDB Health Dashboard Scheduled Jobs Cmdb Relationship percentage is poplating, please find...
I am looking to see if there is a standard practice reference qualifier for the cmdb_ci Dictionary entry for use with Discovery. It is my understanding that you should not show Business Applications, Software, etc in the cmdb_ci. It should be reserve...
Hello team, We are not able to see the discovery pattern logs. Kindly let me know why we are unable to see the logs.
Good evening all. I got a very weird issue. I create a data source with action , return nested data and test all seem ok. But when I try to use ETL to load the data , i got error says Error load this transfer map. check the import set, it got canc...
Hi Experts,I'm very new to CMDB.I am given with the below task, and I would like to know how many ways we can implement this and whats the best practice? My task is :Currently all Applications in our instance are standalone and does not have any rela...
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