Hi All , I am trying to fetch the solution record detail on cat item variable , kindly help me with the code.I have 2 question on form:1st Q. refer to Solution table[cmdb_ci_service]2nd Q. is multiline textBased on the solution select in 1st Q , 2 Q ...
Hi Folks- We're on our CSDM journey. As we're making good progress, we're stuck on how to identify/map/relate technical services via a Business Capability. We have designed our capability model not just what the business does, but also what our IT ...
Hello Team,we just have to decide which table we should import the mobile devices into. (Android, iPhones) Which table should I use?Thank you
Hello All, For an organization which is less matured with change, incidents, etc,..what are some of the best practices that configuration management can track the server decommissions? Does the configuration management team gets involved in CAB meeti...
We are getting data from JAMF into staging table SG-Jamf Computer table but from here to cmdb_ci_computer table the data is not updating. in the SG-Jamf Computer table recent updated is on 16/6/2023 but in cmdb_ci_computer table updated it is showing...
A customer is trying to only give edit/update rights to the users that own certain ci's. Is there a way to do this ? I tried to create an ACL on the cmdb_ci table based on the ownership of the CI's but the write access doesn't seem to work.
Hello, is there a quick way to track changes on the field properties in particular, who and when changed the mandatory flag as we have some issues with tracking down why new fields are made mandatory which causes issues with our Discovery, kind rega...
Any ideas on how to correct/troubleshoot the cause?
We are encountering issues while configuring ServiceNow to autonomously discover and establish upstream and downstream relationships for non-IP-based rack Configuration Items (CIs) within our CMDB. The intended process does not seem to align with non...
Hello All, Has anyone worked on Integration between ServiceNow and ADDM?Any inputs will be of great help. Thanks in Advance!!!
Hello Everyone, I am looking into Certified Application Specialist – Performance Analytics,I have a question regarding this topic:By Completing the Performance Analytics (PA) Advanced On Demand do you have to pay for the voucher after or does it give...
I'm currently stuck on task 8 of the CMDB simulator. when it fails it says " Did the previous task validate successfully and did you run the two scripts provided with this task, try running the scripts again." I went back to step 7. I originally only...
The Business Rule “View Multi-Row Variable Sets” on the SC_Task table is creating duplicate records when a SC_Task is modified. The rule needs to be updated to check if an entry in sc_item_variables_task table between the Task and MRVS already exists...
Hi,i have a problem with all relationships between Server (parent) and Fibre Channel Disk (disk), type of relation: Contains::Contained By.In detail, i have the records in "cmdb_rel_ci" table but these relationships not shown in related items and in ...
