How are you handling Assets when Archiving CI?
How are you handling Assets when Archiving CI?We are archiving CIs on some conditions using OOB workflow, but the Assets are left behind. How are you handling this situation?
Forum Posts
IH-ETL does not leverage IRE dynamically, agree?
Hello,If you have used IH-ETL to load CMDB data, do you agree on the below lines?We know that IH-ETL uses IRE, but its actually we are configuring the CI identifiers as part of the Attribute mapping step in CMDB integration studio.ie say for computer...
Integration of MongoDB with ServiceNow via mid server
Dear Community,I have a project, where I need to create an integration MongoDB with ServiceNow via the MID server. At the moment I have implemented the MFA server and connected it to the ServiceNow. Now I have a question how to connect MongoDB which ...
Use of Desired State Audits for alm_asset classes
Hi all,When creating a Desired State Audit template, I can create a filter on alm_asset classes. But when I adjust the filter and want reference it to the template, it does not show. It looks like that the filter does not select filter on alm tables....
How add CI relationship with Inventory Templates
Hi,I wanted to add CI relationship (IP Router) with predefined Inventory templates (Network Inventory Templates). How it can be achieved? I created CI item and try to add CI relationship with Inventory templates, the problem is CI relationship coming...
Notification not triggering
I am triggering a notification from an event and the event is triggered from workflow.The notification is sent to a recipient mentioned in whom to send of notification and also it should send it to the Catalog Task's "assigned_to" user.But it isn't w...
Looking to populate a set of Child records from CI relationship table in the catalog variable.
I want to populate a set of Child records from the CI Relationship table in a "Reference" type catalog variable. There is a "Application Name" variable on a catalog form referring to Parent field of CI Relationship table and there is another catalog ...
How to get values of Fields available on Risk assessment form in change mangt.
Hi Team, I am new in CMDB ( Change Mgmt) . I want get values of fields available in risk assessment form of one change and create CTASK for same change if it is review state.How we can achieve this. Thank You !
Database view in Form widget export PDF is empty
Hello community, I create a database view for two tables, and use it in "Form" widget, but the pdf is empty when I export as PDF. I am very confused about why this is, I have the admin permission, so it should not be the permission problem. Anybody h...
Build relationship with transform map script
Hello Experts, I am receiving Serial number for EC2 CI ,Region of AWS data center ,Account ID of Cloud service account through JDBC data source .We can find the EC2 CI with Serial Number from EC2CI table, AWS Datacenter CI with Region from AWS...
Can we discover Enterprise Applications registered under Azure AD via Azure Discovery Graph API?
I would like to know if its possible to discover Enterprise Applications/App registrations registered under Azure AD/Entra using Azure Discovery and Graph API. Currently I've allowed user read access to subscription and application read all permissio...
Resolved! Need help with the script
I have a catalog Item where in I have 3 different variables (Indevelopment,Preposition,Live).I have a table "which stores the dates in multiple records meaning Indevelopment of CI will have 1 record with start date,Preposition of CI will have 1 recor...
order guide,catalog item
I have created a order guide in that i have 2 catalog itemcreate new update in the both form all field are same example: If i created a record test123(which is mapped to (cmdb_ci_service_discovered)and i want to update that record test 123 in that on...
I am looking for a discovery relationship manual/manifest to descrive its mapping
I am aware that manually i can set the relationships between different CIs to be whatever i want. Now I am looking for a standard/manual/manifest that will describe what may be the relationships between any application that was discovered to its hos...
I am getting error while executing a step in discovery pattern
Hi Experts, I am executing a step in discovery pattern but I am not understanding why I am getting this error. Please help me on this.
