Converting date and time to milliseconds in excel. (Certificate Bulkload).
Hi Team,How do I convert date and time to milliseconds in excel? I need to convert valid from and valid to in order to bulkload certificates in ServiceNow.
Forum Posts
Compare dumps for missing attributes.
How do I compare dumps from 2 different ServiceNow instances for attributes missing in CIs. One dump contains all the required attributes/information for all the CIs. While in the other one, some attributes/information are missing for each of the CIs...
Resolved! CMDB CI status fields - install_status vs life_cycle_stage
We are currently implementing Vulnerability Response, and we noticed that OOB functionality in VR checks the status of a Configuration Item using the life_cycle_stage field. We do not have this field populated on our CIs. We use the install_status fi...
Setting up SSH Credentials
Hello, I'm trying to understand setting SSH credentials. Here the scenario. I have an application I am trying to service map, but SSH authentication failed. It's asking for me to verify if the credentials are correctly defined for the host "applicati...
Service Graph connector for SolarWinds integration connection issue
Hello All, We have recently configured Service Graph connector for SolarWinds for pulling the SolarWinds data to ServiceNow CMDB. But when we are testing connection step and clicking on load 20 records then we are getting the below error Error messag...
Resolved! We want to discover all virtual machines as "Servers" even if they are Windows 10/11
We use ACC agents on servers but this question would apply to normal discovery also, I think: We treat all of our virtual machines as Servers even if they have a client OS. In ServiceNow Dsicovery, normally a Windows 10 machine would get put into t...
ACC flaps discovery source
Hello, the ACC discovery source flaps in our environment for every system, i already created a support ticket for this, but the support told me that this is "by design" according to KB1163304 . In my opinion this is unbelivable because it floods the ...
How to create a servicenow security risk registry/register
Is there an out of box / custom way to build in servicenow security risk registryI am aware of the subscription for the workspace/etc of servicenowlooking for a clever "financially strategic" way to build in servicenowany clever methods people are do...
Agent Client Collector file distribution
Hi, my use case is that I would like to have on each ACC agent a file, where will be stored information about to which company related ACC Agent belongs to. I have noticed that on each agent, there is a "C:\ProgramData\ServiceNow\agent-client-collect...
Data Certifcation
"Is there a feature within the Data Certification documentation and configurations that allows for notification of the group owning the schedule when an activity note is inserted?"
Resolved! Report on actual end date 3 days over due date?
Is it possible to flag/report when the actual end date is 3 days after the due dateanything over 72 hours?
Tree or diagram to display CI Type (or CI Class) table hierarchy
The file is in visual basic. Attached is a screenshot.
Related list on Change form to note changes
EX: (using related list "Change Request -> Paret")Reviewing this related list when I add a change request if there was an existing parent and I change it.It will remove it from the other change request, is their an existing related list that will all...
Resolved! Intune SG import identifier (strange behaviour for import of one device)
I am currently checking the duplicates in the CMDB and run the de-duplication tasks, after I figured out, why there was a duplicate. A lot of them occur because people do not adhere to the Asset Mgmt processes... But now I stumbled upon something I c...
Discovery Error
Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server
