CMDB forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

CMDB Helath Dashboard - Completeness Scorecard.

what type of fields we can add to the CMDB Completeness Recommended score card. (eg. IP address, name, model ID, serial number, and company all fields are discovered via discovery, and on the form level we have 5 different fields that are recommended...

juhi2 by Tera Contributor
  • 1089 Views
  • 4 replies
  • 1 helpfuls

CMDB Health results Description change

1.At creation /after creation of record in cmdb_health_result  need to change the description.from : Following required fields are not populatednameTo   : change the format  as below <missing field(name)> Following required fields are not populated 2...

Munny1_0-1703754888657.png Munny1_2-1703755205196.png Munny1_1-1703755179304.png
Munny1 by Tera Expert
  • 277 Views
  • 2 replies
  • 0 helpfuls

scheduled import not updating the field data in the form

Hi All, Happy new year. need help or guidance, the query is we are using scheduled import to import the data from one instance_A to another instance_B, data is pulling from instance_A and updating in the instance_B list view records but when open the...

whats new features in CMDB & Discovery modules?

Hi, Following are new CMDB features, you would consider to implement them in 2024, Most of these new features are available in Vancouver.1.    Unified Map - https://www.youtube.com/watch?v=XhW1VUZLQcI2.     CMDB Workspace (5.0.5) store app – video on...

Vini by Giga Guru
  • 613 Views
  • 1 replies
  • 1 helpfuls

CMDB Fundamental Task 11

SCENARIO:In this scenario, you test the reconciliation rule by trying to update a record last updated by ServiceNow with data collected from a data source of LANDesk.The script contains a changed value for RAM from a discovery source of LANDesk. The ...

Samiksha_12 by Tera Contributor
  • 653 Views
  • 2 replies
  • 0 helpfuls

Resolved! ETL is not updating the asset

Hello all,We have created 2 ETL. With First ETL we are creating records in cmdb_ci_ip_switch table. After few minutes of the ci creation in the Ip switch table, asset record is getting created automatically.Then we are running the 2nd ETL to update t...

Resolved! How to set manufacturer field to true in transform script

answer = (function transformEntry(source) {    if(source.u_manufacturer){    var gr_Manufacturer = new GlideRecord("core_company");        gr_Manufacturer.addQuery('name', source.u_manufacturer);        gr_Manufacturer.addQuery('u_source', source.u_d...

Mayuri1711 by Tera Contributor
  • 346 Views
  • 2 replies
  • 2 helpfuls

cmdb_ci_spkg with cmdb_ci_software_instance or another cmdb table?

Hello Everyone, We have an integration with Intune where we save the Intune Devices in our instance. The next step is to map the intune applications with the devices. We can see the applications as software like 7-Zip, Adobe Acrobat, Notepad++,...The...

elmesmes by Tera Contributor
  • 1054 Views
  • 2 replies
  • 0 helpfuls

How to create custom pdf exports in related list

Hi All, I want to re-configure, statement of handover pdf in the configuration item related list of assigned to user, as depicted in the screenshot. Please let me know from where and how can we create or modify the existing ones.  

Pankakkumar_0-1703571434802.png
Pankaj kr by Kilo Sage
  • 217 Views
  • 1 replies
  • 1 helpfuls