CMDB forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Serial Number changing on CI records, causing duplicate records

Our CMDB is using both Discovery and SCCM-SG for populating CIs.  Recently we started noticing few duplicates coming across our remediation duplicate tasks.  As we researched we noticed that SCCM is changing the SN fields as well as Discovery.  We ha...

CSDM Life CYCLE states/ stages

We want to use the CSDM life cycle stages/ states in Taxonomy node table (spm_taxonomy_node) under service portfolio management.Please suggest how can we enable the stage /states and map those. I tried to create a mapping in life cycle mapping table ...

Configuration item display name issue in report

Hi All, When we run report on task_ci table , configuration item display name not showing correct value, but when we open individual record they are showing correctly. and same report I created at table level list view its working fine.. Can anyone h...

Roopa11_0-1703247249271.png Roopa11_1-1703247403970.png
Roopa11 by Tera Expert
  • 276 Views
  • 6 replies
  • 0 helpfuls

Resolved! OOTB duplicate ServiceNow CMDB class names/labels

Out-of-the-box, our ServiceNow contains multiple classes having the same label.e.g. "Cloud Resource" is both the label for "cmdb_ci_cmp_resource" and "cmdb_ci_cloud_resource".(There are also other classes with the same duplicate labels.)This makes it...

Skjermbilde 2023-12-22 kl. 09.38.44.png Skjermbilde 2023-12-22 kl. 09.40.26.png
Johannes by Kilo Sage
  • 673 Views
  • 4 replies
  • 2 helpfuls

cmdb to application table

Hi CMDB Query Gurus,I have a query against the cmdb ci table that correctly returns 41 records for a specific location (image1).  When I add the Application class no rows are returned because that table is empty (image2).  Is it possible to add that ...

drslry2 by Tera Contributor
  • 421 Views
  • 1 replies
  • 1 helpfuls

Create application-server relationship

When a new server is provisioned, the 'Application' name from the new server request RITM should be populated to the 'Hosted Application' field for the new server CI record in CMDB.Also, the Application mentioned in the RITM should have 'Runs on' rel...

Flow designer error No record found

Hi Team, I am trying to reclassify the records from Business Service class to Service offering class by using flow designer got the below error. Please let me suggest how to rectify the above issue. Thanks,Madhu. 

MadhusagarPal1_0-1703162081598.png

VM schedule - Run after Discovery - Exclude IP Addresses

Hello, It appears that the automatically created VM schedules that can run after the primary cloud discovery are unable to exclude IP addresses. I have a use case where I want to exclude IP addresses (hosts) from this schedule. Does anyone know how t...

Richo1 by Tera Expert
  • 448 Views
  • 4 replies
  • 0 helpfuls

Resolved! CMDB: virtual appliances onboarding & maintenance process

Hello All, I'm wondering what will be the best process for virtual appliances in CMDB. The virtual appliances like IP routers, firewalls, etc,.. are being discovered in CMDB which creates the VM instance record and the hardware applaince record which...