Resolved! CMDB Workspace Reports and tabs activation
Looking to know which breakdown sources, breakdowns, indicators as well as what PA jobs are needing to be activated and scheduled to run to populate the CMDB Workspace. Thank you for your time!
Forum Posts
ServiceNow Discovery not populating public IPv4 addresses.
Posting here as I was not able to find any help on the internet. When I run discovery against a Linux Server using its public IP (IPv4) this IP is not populated in the CMDB. I get Only the Private IP address of the CI along with some public IPv6 add...
Extract Duplicate CI's from CMDB
Hello Experts,I have a query as below : I want to extract all the Duplicate Ci's in the Table -(Cmdb_ci_cmp_resource), where in I want two attributes as duplicate on one CI, for instance , say CI "A" has Display name and Object ID both similar to an...
Restrict ITIL users from creating, editing or deleting CMDB items
Out-of-the-box ServiceNow configuration allows all users with the ITIL role to create, edit, and delete Configuration Items (CIs) in ServiceNow.I would like to change this so that:1) ITIL users have read-only access.2) Only users with the admin role ...
Stop public/home IP addresses from populating CI's IP
I have an issue with discovery. It sometimes populates the public (or home) IP address of a VPN client onto the CI record. See attached. How can I define what IP address gets populated, or at least avoid populating these addresses.
Resolved! Is it possible to the mobile app from the ServiceNow Browser on PC?
Looking to design in Mobile App Builder but hoping to as well be able to use the app from a browser as this would be easier to test.
Robust Transform Map - how to calculate the value for a target field
Hi,We are setting up the service graph connector for Crowdstrike and after the initial load I can see a bunch of errors. Some of these relate to Crowdstrike not passing over values for mandatory attributes in the target class ... for example - "REQUI...
Service mapping Machine Learning Methodology
Hello Everyone, I am new to Service Mapping So, can any one please share your inputs on Service Mapping Machine Learning Methodology.If possible could you please share step by step process to Implement the Service Mapping ML from scratch.
Application Service Candidates/ML powered candidates service mapping workspace
Hello All, I have installed Service Mapping Plus on my instance but i can't view the list of Application Service Candidates/ML powered candidates so could you please suggest how to get the list of candidates over there. Please refer the screenshot fo...
Can we limit number of rows returned in queries and reports?
We have a number of users running large queries and reports during normal work hours that may be having a negative effect on performance. Is there a way we can put limits on number of rows returned for certain groups of users?Thanks
Printer Discovery
While Discovery implementation I am getting 0 OID in ECC queue for some of the printers devices.from where I can retrieve these OIDs for respective Printer Model.Please advise.
how make assigned to visible false and read only in alm_hardware
hi i have to make "assigned" to visible false and read only if "asset function" field is 'shared' in alm_hardware table. and the user should not be able to edit the "assigned to" if "asset function" is 'shared' in list view of the tables also. and if...
how to make assigned to visible false and read only true as per asset function in alm_hardware tagbl
hi i have to make "assigned to" read only and 'visible false' of "asset function" field is 'shared option' is selected, this should also happen in list view of table even,if user selects "asset function" other than 'shared' then the "assigned to" sho...
Need help on asset management requirement
If the asset is onboarded to Hardware table and the relevant asset category is updated later in hardware model table, the business rule defined is failed to update the End of Life and BR is working only when asset category is updated first in hardwa...
Resolved! On Mobile app builder how do I make a button go to a specific link?
I am trying to use the existing Now App and hoping to figure out how to make it go to a specific catalog with a click of a button.
