Hi, I want to give access to CI Class Manager > Suggested Relationship to a custom role 'ABC'OOB access is given to itil_admin and admin but I wanted to give access to custom role 'ABC' Already checked ACLs but didnt find anything good.
Hello Can someone help me understand below script in Network Pattern -- under Stacked Switches parent_rel_pos=${StackAll[*].entPhysicalParentRelPos};parent_rel_pos=parent_rel_pos.sort{ it.size()}return parent_rel_pos[0]Trying to understand point mar...
How to increase this score or to improve the discovery?
Hello experts, We are having a recurring issue with relationships health reporting windows and Hyper-V servers as duplicates, (see attached). The machines themselves were discovered a while back and exist in their own class table, have the same name,...
Is there any field available in cmdb_ci_hardware table which will give us an option for excluding them from being discovered? Below is my client request and I want to know if this can done without having to create a custom field. Task Details: I woul...
Is it possible to automatically 'discover' the various Azure products in use at our organization (ex. Microsoft Endpoint Management (Intune), Microsoft Purview, Azure ExpressRoute, etc.) and add them as application services or technical services? If ...
I have encounter this issue with CMDB The intune table definition sets the IMEI field size a 255. Of fact, the IMEI discover by Intune is very long. For example the mobile devices with 2 SIMs have a very long string as IMEI356796117431794,CTSubscript...
Hi AllI want upload csv filed to update/delet CI tagâ‘ I WANT:Upload the tag (port#) as a CSV file and paste it to each CI of the device/slot/port at onceCan create tag based application services â‘¡I WANT:Upload tags (port#) as a CSV file and delete tag...
Hi, We want to clean up the duplicate CIs from CMDB and we are refering to the de-duplication tasks (reconcile_duplicate_task) table. There is one way to remediate the task is by clicking on Remediate UI action and followed by other steps. However, w...
Hi there, I have a demand where I need to create a Reference Qualifier field where I need to show only services that are under the parent Service, and also are active. Right now we are trying like this: We've also tried adding this: javascript:...
I am trying to create a relationship mapping transform map.I would like to ensure the Parent.Class and Child.Class is validated before transforming the data to the table. Example: I would like to confirm child.class = windows server or Linux Server o...
I have a requirement to keep SBOM data related to the Business applications and application services in CMDB with proper relationship in a way that meets the legal requirements.Does ServiceNow have any OOTB table or tables to store and maintain this ...
Hello, We are having an issue of duplicate CIs showing up for users on Changes, problems, and Incidents and I am wondering what the best way around this is. For example when a user submits a problem for Adobe we currently have several Adobe CIs in ou...
Here is also explanation on how the data gets generated:Setting up Software Asset Management (servicenow.com)My question is how to integrate the discovery software?
Hi, I've a requirement to discover desktops/laptops for people who are working from home and desktops/laptops which are connected to VPN. So, how would I go about discovery such kind of devices through ServiceNow Discovery. Thanks in advance.
