Hi Experts, I have a couple of questions in terms of Best practices for CMDB data. 1. We are using the network and server data for RU billing purposes every month. One challenge we are facing here is how to validate to RU. As you see, the auto-di...
Hi there!I want to learn cmdb - discovery can you please tell me what are the topics it covers so that i can understand and practice to them
Some Linux servers are getting discovered using 'x' credentials which is created long back.But now network team is highlighted that are not managing this 'x' account instead they have created 'y' account and managing this account as a unique one for ...
Hi All,I have been trying to transform data from staging table to source table. But while doing it, data is not getting inserted into target table.Getting an error message 'transform map record not provided transform stopped ServiceNow'. What can be ...
Hi ServiceNow Team,I am interested to learn Dynatrace with ServiceNow Integration I am unable to find any documentation in ServiceNow about this topic.Kindly guide
Hi Team, We're having issue in discovering Windows servers. Some server authenticates using WMI but some using WinRM as the value of the config parameter of the MID server but we can only configure one. Is there a way to use both? If we remove the pa...
Hello,in docs (https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-management/concept/cmdb-integration-intune.html) it is mentioned that the target CMDB tables for Intune Service Graph Connector are the foll...
I want to create a script to retrieve the installed software retrieved by the agent client collector, but I don't know how to retrieve it. Looking at the table definition, it seems that there is no connection with CI.
When adding the choice to the list it stay and when I hit save it will say 100% but when I refresh the form it will not show any ideas?I tried adding it to the choices list table and did not work and also inactive is not checked
Hi folks,I've a requirement to load CI's with different classes.I'm passing Class label (windows server, Application service etc..,) in excel, after import i've noticed class is being set as 'configuration Item' . I know that we should pass class nam...
For instance, upon initiating a ticket, an automated question list would prompt users to input basic details such as their username, site location, problem description, and any other pertinent information. Is this possible and is it available?If so, ...
The Discovery Status is getting cancelled before the max run time. In the ECC Queue it mentioned as below:
We are looking to the CMDB Workspace to try and make use of it, and I am trying to add some functional views for some of the forms that don't default with a CMDB - Workspace view. I created one for cmdb_ci_endpoint_db2sql under cmdb_browse so it wou...
When I run the job for all health I see the total number is not matching for completeness and correctness , for compliance I have created a separate filter, here below is the screenshot where as I set only one filter in health inclusion rule and when...
Hi,through Discovery we have populated CMDB with Server Storage, Datastore etc.From the Storage Server I can navigate this relationship:"Server Storage --> (Downstream) Storage Volumes --> (Downstream) Datastore Disk --> (Upstream) Vmware Vcenter Dat...
