Hi SNOW community. Not sure if this is the right board, but here goes.. We are trying to configure the BeyondTrust integration for Password Safe and all is working other than this issue: 1) Is it possible to have multiple Mid Servers configured in SN...
We have the Hardware Normalization enabled and the OOB field 'Normalized Device type' is available on the 'Hardware Model' table. From the 'alm_hardware' table, we are trying to dot walking to the 'Normalized Device type' via the 'Model' field. Howev...
Is there something in particular that needs to be modified for Discovery on Non-Domain devices? We have the following: - Local admin on non-domain device- Credential in ServiceNow listed as .\UserName- File and Print Sharing enabled- Same Firewall r...
I have a generic email approval notifications and their being triggered at the same time in my workflow as I have two approval requests being actioned at the same time:I need it to not send the other notification if the group is this specific group h...
For on premises ServiceNow Instances, I understand you have your Database Servers, Application Server, MID Servers etc. Do Production Instances and Sub-Production instances all need their own server to reside on?
Hello Community, I have come across an error in CMDB Health of Correctness. In Correctness Report, we observed an error in Staleness. It have given ServiceNow Docs link to resolve but it is not fixing the error. We modified the property of staleness(...
How do you guys allow your analysts to update manual attributes on your CMDB data (Computers, Printers, etc)? Do you allow full direct table access, force updates via catalog items, use business queries and ACLs to certain fields, etc...?
While discovering couple of Fortinet Firewall Device got the error "Failed Exploring CI Pattern, Pattern name: Next Generation Fortinet Network Firewall". when checked the ServiceNow documents i found the KB0998081-https://support.servicenow.com/kb?i...
I created the scheduled Test suite and added users in the watch list.The mail function is turned on and there are test mailboxes, but why didn't the test mailbox receive any mail after the scheduled test?There's nothing in the email log.It's not clea...
Hey, I have a requirement to discover IIS Application Pools, I got an official answer from ServiceNow which says its not exist OOB.Appreciate if someone who had the chance to do it in past can share the way. Thanks,Haim.
we have windows servers which are not discovered from one month and these servers are domain controller.Could you please let us know why these are not discovering now?what credentials used for domain controllers servers used to discover?
Dear Experts, I have the following use case We have CMDB data updated in the table through a different data source. Now, we are running discovery on the existing data. As a test what I saw is that initially the discovery was creating a new line item...
Is it possible to setup the SCCM-SG connector to be the only Data Source modifying the Computer Class (not its children) I want to prevent Discovery from updating this class, however, I want Discovery and SCCM to both modify the Server Class which i...
Can anyone explain the following error message? This occurs whenever I try to create a new Identifier for the server listed on the form.
Hi Team,I am trying to build the service mapping for SNMP devices, But there is no dependent servers in the CMDB dependency view because there is only one router. With out dependencies i can't build the service mapping.Can you please provide any po...
