We have been testing the agent client collector for servers and workstations that are not routinely available when Discovery scans IP segments. The basic setup is not hard and seems to work, but I'm having a hard time understanding how to create a "...
How to generate a query for the devices who is having public address.
Hi All, I need to have 'i' button that is preview button for Configuration item field on orphan_ci_remediation_list form, below OOB code is present in Attributes field of Configuration item. Note : This is working fine when Configuration item field i...
Please give a real-time scenario and provide any docs or sources to learn
Hi All,I've been hunting around for info on this but it seems a bit of a mystery. We've had an ongoing and persistant issue with one of our schedules that causes our DNS server to crash/faulter.The DNS server gets hit with a range of queries where it...
Hi All, I am recently working on the Enterprise Architecture Workspace. I have made some configuration changes using UI builder. How to back them up or move the changes to another instance (Stage/Prod). Can I put the changes into update change set? ...
In SPKG table, version name is having some Chinese symbols which we are not able to understand. We need to find the duplicate records but can't check unless it in English language. pls check the screenshot and suggest how can we convert these symbol...
Hi Team, We currently have Data Certification running on Servers on a 7 day cycle to collect desired attributes on newly deployed servers. I'm looking for a way to present these as Metrics on a dashboard but I'm not finding a really good way to s...
I have the need to export the "Related Items" within a Business Application into a xlsx speadsheet but don't know how?Basically the same routine which is generating the "Related Items"-List which is also used to generate the Dependency Map!?Thanks a ...
Looking for a little help on a query using the Multisource report builder. I want to list Cis that are only being discovered by a single discovery Source lets say ServiceNow. It appears I can say where the discovery is ServiceNow and Not SCCM, but ...
I am in the process of drafting data management policies and I haven't really found anything in particular thus far, as far as standards for how long to retain any specific types of CI data for lengths of time. I am sure the longer (safter) the bett...
Hi community members!I needed to add a bunch of classes as Principal Class (I was doing it in CI Class Manager), and sometimes along with updates to cmdb_class_info table there were changes to actual tables: Not every table got updated, and...
Hello, I am working on a project where I need to extract Configuration Item (CI) dependencies (both first and second-degree) from ServiceNow using the API. I am particularly interested in cmdb_ci_appl and cmdb_ci_service CI types.Is there a straightf...
Hello friends,I'm working on a custom pattern in ServiceNow's pattern designer, discovery of our company's SAN switches. The discovery gets the SAN switch information, and it's fiber channel ports.My goal is to fetch the WWPN of the ports the SAN swi...
Hello Experts,There are some tools in ServiceNow STORE app which are API based integrations/other normal type integrations. Basically they are not SG connectors, so they dont pass via IRE. In such scenario, are there any guidelines/best practices to ...
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