I'm trying to give Write access to 'Operational Status' field (which is a Read only field via Dictionary override) to a particular group but unable to do so.I'm explaining the scenario as below - In the base table cmdb_ci I've a field called Operatio...
Hello All, We have one requirement, where we have to enable the Audit History for CI (its child tables also)and Asset Tables of all the fields. Thank you.
I am trying to update a field on a CI form based on the current value using fd.data object, but I am getting an error:"Flow Designer: attempting to use undefined input = 'current' from Append Comment: no thrown error" var today = new Date().toLocaleD...
I am creating a CMDB query to find Business Service records with no relationship to Business Capabilities. When I run the query however, it show all 669 business services that match my filter. I know I only have 385.Any ideas on why the query builder...
I currently need to create a business rule that will update the parent of a child record via the cmdb_rel_ci table. For example I have a record on cmdb_ci_vm_instance. It is related as a child to a parent record on the cmdb_ci_linux_server table. Wh...
The main requirement for us is to track the expiration of these keys to facilitate notifications to the security teams. And possibly use this CI on ITSM tickets. We are not storing the actual key, just a representation of it. Is there a CMDB CI class...
We are trying to pull the cost center list from Workday to ServiceNow.In Flow Designer we are using the action "Look up Cost Centers" action to pull the data. When we test the flow it fetches only 100 records. We don't see any option to increase the ...
Hi Everyone, Is it possible to create an interactive filter based on the Dependecy Views.I have a Parent Application CI which has children CI's created in dependency views.I want to create an interactive filter for my incident dashboard, so that when...
Hello everyone, I wanted to know if you have any idea of how to approach this condition in flow designer, I think there's some scripting needed but I'm not sure. the conditional is the following one: and this is all I have until now:
Can we discover Asset Tag in CMDB? Is there any way to populate Asset tag information. We are using ServiceNow Agent Client Collector (ACC) for discovery in Client network.
Hi All, Requirement: Value of 'IMEI' field of 'cmdb_ci_handheld_computing' table is to be synced with custom field 'IMEI' on Asset table. Current Configuration:We are getting our organization's Mobile phone's data through Intune Spoke to 'cmdb_ci_han...
Are there any other possibilities of the network gear Discovery pattern using IP traffic to build relationships to CIs including printers connected to an IP switch , any best practices to build relationships around this front. Currently the relation...
How to read the Suggested relationships in ServiceNow? From top to bottom, or from bottom to top? Consider this OOB suggested relationship. It is clear that Unix server 'RUNS' the Database (so I assume we always needs from top to bottom) Now consider...
Has anyone created CI's for Integrations (the integration itself) relating them to the systems that are being integrated? Is there a class for Integrations (I search product docs and did not find one). Just looking for how others have managed their...
My PDI is on the Utah version. I am trying to import data using Robust Transform Engine and every time I run it throws the below error:java.lang.RuntimeException: Table name:sys_rte_eb_operation is not a valid RTE Entity Based Operationat com.glide.r...