Hi All, We are in the process of redesigning/remediating our CSDM portfolio (tech / business services and offerings) which led us to take a hard look on what application services are defined in the CMDB. We identified a lot of opportunities for impro...
Hi all , I wrote a below client script function onChange(control, oldValue, newValue, isLoading, isTemplate) { // if (isLoading || newValue === '') { // return; // } if (g_form.getValue('install_status') == '1') { g_form.setMan...
SCCM is not updating all the software installation records with last scanned date value for the CI. For example if a computer ci is having about 200 installation records, it updates only one software installation records with last scanned date value ...
Hi, In alm_hardware table by default the Sate and Substate getting updated with the previous value and updated by showing with different user and not at all related to any previous value.how can we fix this issue in the system? thanks
Hi Community. I was asked to create a document on how to optimize the CMDBThey have given requirement like client is already using CMDB, client was facing issues with the CMDB. So I have to prepare in that way ,what could be solutions or methods or w...
Good afternoon, Is it possible to create logical groups of devices from the CMDB or Business Services? For example, I want to group together a list of servers at one office location or I want to group together all of the workstations in our Seattle l...
Hi All, I believe this new business service table was introduced when the DPM plugin is enabled. However it has caused a dilemma and was wondering how has others managed this. Initially, we had the business service table which was [cmdb_ci_service] ...
Hi team,Does CMDB provide an historic traceability of asset allocations? For example, laptops. A laptop is assigned to a new hire or contractor on this date, the new hire returns the laptop on this date. The laptop is then assigned to Jane doe on thi...
Hi All, I have installed Field normalization Plugin.I have created normalization for 'Name' field of Model table(cmdb_model).When I am adding alias/Rules ,Then one data job created .After running that job, Model name field is normalized automatically...
There are 20k assets which doesn't have CI linked to it because the model category of those assets doesn't have a CI linked to it.We need to update the model category to a new model category which has CI class linked to it. Does by updating it, will ...
Hello,We are looking to find out the TLS version which Mid Server is using to connect to ServiceNow Instance. Thanks,kranthii.k
We are using Locations for all our Company sites. I would like to add a tab for the IP network range, Subnet, Mark, etc for each location. Any idea's on where this list of IP ranges can live? I looked at all the IP places in ServiceNow but don't see ...
Hi Team,I am new to ServiceNow and I have just signed up with a trial account. Once I login with my account, I cannot see or navigate to Service Management Page where I can search for Plugins like SCCM (attached screenshot). Is this not available in...
Hi Everyone, I need to trigger flow designer in server side script on ATF, when user is inactive on user table, I need to identify User in Imp_user table with same eagle id and set to status "T" and raise a request.Any suggestion will be helpful,Tha...
Hi all , I have a requirement in cmdb form , we have fields inn CMDB computer form based on the install status when install status is installed ,issued date is mandatory and clear the returned date when the install status is pending repair or in s...
