Hello,In a cmdb_ci record, I want the user to be able to create a task. I added a UI Action inspired by the existing "Create Incident" UI Action (now/nav/ui/classic/params/target/sys_ui_action.do%3Fsys_id%3D6071fa390b2322001604628393673ac9%26sysparm_...
Hi, I can see that due to the Service Graph Connector for InfoBlox there is a new Class introduced in the CMDB CI (cmdb_ci_ip_network_subnet) What I am confused by is what is the different between this and IP Networks (cmdb_ci_ip_network) which also ...
Hi Team,We have created Business Application in ServiceNow and created the dependency view.If I am creating the new incident ticket and selecting the ci's business application and submitting the ticket. In the impacted ci's it should display what are...
Hi, I'm trying to report on Service Offerings. Since you can't dot walk in Query Builder, I'm searching for core tables to get their attributes. For example, a Service Offering's related company (from Service Subscription by Company table) and that c...
Hello,I am struggling to filter out CIs from the cmdb_ci field on sc_task table.I have Principal Classes selected in my environment,The Configuration item field's reference qualifier is: javascript: ['incident', 'problem'].indexOf(current.sys_c...
@Ankur Bawiskar @Community Alums @Maik Skoddow @Sohail Khilji please suggest What is the use of Hotfix patch upgradewhy we aare doing
Now I'm learning discovery module at the time of completion the task I'm facing this error(Is the windows server created in CMDB?) how to solve this error.
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow or anyone please help its urgent I configured flow with LOOKUP RECORDS to COMPANY TABLE with the condition starts if vendor is true in the table i can see total count was 4800 but in ...
We have two servers running in DMZ that I am unable to discover using any of my MID Servers included the MID Server which should be allowing me access to all company devices in DMZ. I have tested credentials and they are validating, I have requested...
In Normal Transform map, we can write transform scripts (on before, on after, on complete etc) , but in Robust transform map, there is no such types of scripts option.So if we want to use such logic (on before, on after, on complete etc), then how to...
Hello Experts,I have a two class of CI's Business Application and Mapped Application Service.we have issue here in mapped application CI as the CI owner reference Field is allowing to select Non process user (user with No ITIL Role) as well unlike Bu...
Can any one please answer to the below Question with an example. Is a CI can only belong to one service?Can a service have a requirement for another service?How is high availability accounted for? (a service had 2 devices in HA, if one device is down...
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow Please suggest I increase Mid sever Heap memory size from 1024 to 4096and my Heap space Issue is resolved But I want to know do we have any impact on increasing Heap size memory in MID...
Like In Initial Phase of ServiceNow - Only Server Class was there and further it has child classes like Windows, Unix, Linux, and many more. Is there any plan to do breakup for Computer Class specially for Workplace for Laptop, Desktop, Workstation, ...
We have almost 40 tables with the prefix: sn_ent_ in our system. What created them/what application or plug-in?What are they for (this old post does not mention them https://www.servicenow.com/community/now-platform-articles/the-meaning-of-cryptic-t...