Hi All, In my Project Sciencelogic monitoring tool is integrated with CMDB to monitor servers and network devices ( will call it SL below). It is integrated using Rest and plugins. SL sync the devices with CMDB keeping "SL1 monitored" field true if...
On a ServiceNow production environment, I want to configure the CMDB Health Dashboard, the CI Class Manager, the CMDB Data Manager and possibly other functionalities to manage data quality. Right now, I don't know exactly what data I want to monitor,...
we have multiple existing mid servers, now we would like to discover DMZ based servers/CI's.Could you please help us to know how to configure our mid servers with DMZ network(what accesses need and what credentials need)?
Hi All, Please let me know if we can build the integration with Microsoft SCCM & ServiceNow to pull the data from ServiceNow in CMDB. I understand it can be easily done from Service graph connector for Microsoft SCCM, However client does not want t...
CMDB data manager - How ARCHIVE Data policy works? In which table the Archieve data sits?
Hello! Our team is planning to build out our CMDB Health Dashboard and have run into a challenge with identifying Mandatory (Required) fields. For the purpose of the Health Dashboard, it appears this is asked to be done at a Dictionary level. However...
Hi Community experts, I am setting up multiple MS SCCM instances integration using Service Graph connector as per document: https://docs.servicenow.com/en-US/bundle/tokyo-servicenow-platform/page/product/configuration-management/concept/cmdb-integrat...
Hi all, hoping someone can shed some light on this issue.I am seeing a discovery pattern error 'Identification Engine Payload Sanitization' on one of our Azure SQL Servers in the Horizontal discovery log under payload processing. I have checked the ...
I want the new fields called 'Intial assignmnt group' and 'intial assignment agent' in incident table and catalog task. and those new fields should populate from "assignment group" and "assigned to" when incident is created. and those fields need no...
Hello Community, I have a doubt regarding this "Pick a CI framework of TNI class and add a pack table to it". Here how can we add pack table to the CI class or how to link pack table to the CI claas. Can anyone help each step that would be appreciat...
CMDB data manager - How DELETE Data policy works? If there are references of CI's on the Tasks records say incident form, what happens for them?
Hi all, Hoping someone can help me out. I'm attempting to make a custom Service Graph Connector and am looking at the possibility of associating a CI Class in IntegrationHub ETL with a custom Non-CMDB table contained in my Scoped Application. I know ...
'System' user updated the CI's however we are unable to find this 'System' User in User table ,could you please help us to know the who is 'System' User?Is this any user or internal system?
Hi,I have a use case where the customers asks for a structure as follows: Software -> ERP Software -> SAP So ERP Software would be in my view the Business Service and SAP the Business Service Offering. But how I fit the first level Software into it?...
Hello, I'm trying to create a multilevel pivot report that shows the CMDB Classes with Lifecycle State = Operational in a Hierarchal view, so something similar to how CI Class Manager displays the classes, nested in the parent classes, but would only...
