Hi All,We are using OCI Discovery schedule in our environment and recently noticed that Operational Status and Install Status of the Cloud database discovered through the datacenter constantly changes for every Discovery. I tried debugging the patter...
We have had to manually enter some CIs such as network appliances and some servers. What is the best approach to use to have a task or something generated for someone to verify that the server is still operational every so often so the CI does not g...
If an integration is using api/now/identifyreconcile and which generally uses sys_object_source_info containing a source_native_key while sending in IRE payloads but wants to move this pointer to a new cmdb item rather than a previously deprecated or...
First of Many Question, we are on the LONG journey of cleaning up our CMDB. 1. Why are all of my CMDB Health Dashboard (Inactive) except the Base on..ie CMDB Completeness Dashboard (inactive)Change dashboard
Hello All, We have requirement where in specific country users(ex:India) should have create access to ALL CMDB tables.When we built a create ACL it is providing access to India users but it is not letting other country users to create(Few ACL's were ...
Hi, We are having SCCM integration for importing the Computer and Server CI class in CMDB. I am seeing that the Serial Number[cmdb_serial_number] table is getting populated automatically by SCCM. I am not able to find any transform map or business r...
Hi everyone, i've got the following error, but I dont know how to set the relationship right in the IntegrationHub ETL. I want to achieve to import records into the cmdb_ci_vcenter_cluster Table. In payload no relations defined for dependent class [c...
Hi Team, Can anyone tell me how to populate service offering based on CI's. If I choose CI then I want to populate Service offering of it which is present on higher level but the relationship of CI's is not cosistent (till Service )in between there a...
Hello,how can I connect a Business Application to a Business Process using the M2M table called: cmdb_m2m_business_process_ci, in the User Interface?I really do not care about the semantic of this operation and I do not need a Reference link.I really...
I get that converting suggested application servers and suggested applications is useful where there is no out-of-the-box patterns available for running processes. Creating a CI class and discovering those CIs that you would utilise in service manage...
Hi Community , does anyone have done the integration between ServiceNow and Forti SOAR.if yes please let us know the method or provide any doc that would be grateful. Thanks in advance !!!
I am building a flow that is triggered on cmdb_rel_ci, with the following trigger Are there any performance concerns with running a flow like this on this table? I know discovery will be making many changes to relationships - would this trigger const...
Quick question, I can see a lot of way to accomplish this, but looking to see what has worked for others. We have come a long way in the cleanup of our CMDB, but there is always that one record, or ten, that someone sees that has data in it (so not f...
I've setup a Discovery Behavior for HTTP, the Shazzam probe is being triggered and I can see it is indeed only checking the HTTP ports, the problem is now that the HTTP Classification probe does not get triggered. If I change the Discovery Schedule's...
