Installing a MID Server
Hello Experts, Is there a way to install a MID Server in a PDI? Can someone help ? RegardsNilanjan
Forum Posts
Resolved! Why Backslashes being Added to All over Discovery Pattern?
Hello - I am running into a weird issue with pattern extension sections. When I save the pattern, all text in the pattern being wrapped in backslashes. Has anyone seen this before and possible root cause? Appreciate any insight.
Resolved! How are people tracking APIs, Services, Websites in their CMDB?
How are people tracking APIs, Services, Websites in their CMDB? These are for internally (to our company) created. Did you create a custom class or use an OOB class? If you created a custom class, what did you name it and what kind of things are you...
Automatic way to remediate de-duplication tasks in Servicenow
Hi, We want to clean up the duplicate CIs from CMDB and we are refering to the de-duplication tasks (reconcile_duplicate_task) table. There is one way to remediate the task is by clicking on Remediate UI action and followed by other steps. However, w...
Resolved! How to create custom Reference Qualifier fields
Hi there, I have a demand where I need to create a Reference Qualifier field where I need to show only services that are under the parent Service, and also are active. Right now we are trying like this: We've also tried adding this: javascript:...
Resolved! Is there any CMDB/CSDM class to properly track SBOM data in ServiceNow?
I have a requirement to keep SBOM data related to the Business applications and application services in CMDB with proper relationship in a way that meets the legal requirements.Does ServiceNow have any OOTB table or tables to store and maintain this ...
Resolved! How do I Setup Software Asset Management
Here is also explanation on how the data gets generated:Setting up Software Asset Management (servicenow.com)My question is how to integrate the discovery software?
Discover Remote devices or Devices connected to VPN
Hi, I've a requirement to discover desktops/laptops for people who are working from home and desktops/laptops which are connected to VPN. So, how would I go about discovery such kind of devices through ServiceNow Discovery. Thanks in advance.
CMDB Asset Import
Hi There, Is it recommended or allowed to use the cmdb_ci table as an identifier table for third-party application development?
Resolved! IntegrationHub - Import via script - How to update inserted record?
Hello,We created an ETL to import WYSE Devices from the Dell portal to SN. The first import and insert worked fine, We were able to import all 1000 devices into SN without any issues. Now we have upgraded these devices to a different/latest model but...
CMDB Data and Relationship Migration
My fellow SN masters, We had the custom CMDB tables/classes created and through custom integrations we have been populating them. Now, SN provided the module which has new CMDB tables with fields. Now, we would like to migrate the data from multiple ...
Mid Server Requirement for Service Graph Connector for Microsoft Intune
Hi All, I am configuring SG for Intune and there is a step to configure Mid Server. Is it required to have mid server configured for SG-Intune. As its mentioned on Docs in its configuration steps - If needed, configure the MID Server. How do I identi...
CMDB - Model ID Field
Hi, When CI's are created manually, the Model ID field is set to "Unknown" and sometimes its set to some other values. Which script/code sets the Model ID field on CI when created manually?
Problem additional field physicalMemoryInBytes from Intune with Service Graph Connector
Dear Community, I trust that you are doing well, We have done an integration Service Now > Intune with Service Graph Connector, everything is working fine but we need additionals properties / attributes like Jointype, and others and especially physic...
Resolved! List collector has empty pick list until user enters a character in the "available" filter box.
I have a catalog form with a list collector variable which points to cmdb_ci_server. The list collector also has a dynamic filter which filters the list of servers for the pick list in the left pane of the list collector. My problem is that the l...
