Hi All, We are working to find duplicate CIs present in system which are not identified by system to create deduplicate tasks. Some of class we excluded as its expected to have same display name in that particular class Ex : cmdb_ci_app_server_tomca...
Hello all, I have been working as a CMDB Admin for a year and a half now.We are discovering computers, window and Linux servers, switches, routers, access points, firewalls, F5s.I have setup data manager to retire and archive CIs.I've turned on the n...
Please excuse my lack of knowledge in this space as I'm just getting more familiar with using RTE. Some existing posts mention transform maps, but I'm using Robust Import Set Transformer, not a Transform Map. Is there an RTE entity operation, or som...
Hi Guys, We wanted to remove stale records from cmdb_rel_ci table, we would like to know what criteria can use to remove stale relationships records. We have been thinking below criteriaCriteria 1 : Parent CI is retired AND Parent's most recent disco...
hi, the ECC Sender Files have grown quite a lot in the MID server (18Gb in one folder alone), I have a couple of questions about them: a) Is there any issues in deleting a portion of them?b) in the case the answer to question a) is "yes", I am assumi...
I have a duplicate Tomcat Application Sever created in the CMDB. i.e. one Tomcat application server (cmdb_ci_app_server_tomcat) has duplicate records created. Updated the dependent identifier for the class but when I ran the duplicate job, it did no...
Hello All,Can anyone suggest a practice to handle Orphan CIs. Kind Regards,SarthsShri21
Hi ServiceNow Community,I've spent hours searching for a sample/dummy CMDB dataset for our in-house project but couldn't find anything relevanCould anyone please share one or guide me on where to find it? Any suggestions would be greatly appreciated....
Hi, How to pull filed from business application to application services. I want to pull a filed from business application table to application services list view. Thank You!Rutuja
Hi, Has anyone had success using CMDB data manager policies? I.e. archiving CI's, so CI's have life cycle stage status = retire, and afterwards these CI's are archived. In my PDI I can manage to get the CI's retired, but for some reason nothing hap...
Hi All, I have duplicate assets created although if assets are having same serial number ,same model ,same model category.Could you please help me to understand what is causing to create duplicate assets .if asset was already there with same attribut...
Hi. Is there a way to complete Remediate Duplicate Tasks in bulk, or merge CIs in bulk?We don’t currently have CMDB Workspace available.We have ~200 Remediate Duplicate Tasks containing duplicated hardware CIs all part of the same scenario so the sam...
We have a custom table where we are using the 'user_name' field from the 'sys_user' table as a reference in the custom table. We are looking to populate that field with multiple values, like an array or list.Is it possible to do so, and if yes, how w...
Hi Everyone,Can anyone help me with removing white spaces in email notification in what it will contain section.Source code :<p> </p><!-- The title tag shows in email notifications, like Android 4.4. --><p> </p><!-- utf-8 works for most cas...
Hello While performing cohesity discovery getting error . Error: Cluster API failed: {"errorCode":"KValidationError","message":"[7]:Please specify the mandatory parameters."} Can sombody help. Thanks in advance
