CMDB Asset Import
Hi There, Is it recommended or allowed to use the cmdb_ci table as an identifier table for third-party application development?
Forum Posts
Access Rule Violation detected by database ((conn=<number>) table[ServiceNow Instance] doesn' exist)
Hi Community,I'm working on CMDB Query builder and got stuck while creating new query builder.after dragging and drop Windows server 1 and Change request 1 as well as connected them and tried to run. But it is throwing error by telling that Access Ru...
Resolved! IntegrationHub - Import via script - How to update inserted record?
Hello,We created an ETL to import WYSE Devices from the Dell portal to SN. The first import and insert worked fine, We were able to import all 1000 devices into SN without any issues. Now we have upgraded these devices to a different/latest model but...
DELETE server from the instance
I am using the below refrence to delete the server DELETE /now/cmdb/instance/{classname}/{sys_id}/relation/{rel_sys_id}below is the curl commnad i am using curl "https://xyz.service-now.com/api/now/cmdb/instance/cmdb_ci_linux_server/412589b3db108514a...
CMDB Data and Relationship Migration
My fellow SN masters, We had the custom CMDB tables/classes created and through custom integrations we have been populating them. Now, SN provided the module which has new CMDB tables with fields. Now, we would like to migrate the data from multiple ...
Cancellation can be made by the applicant through the user portal or by calling the Service Desk
How to do this usage : Cancellation can be made by the applicant or beneficiary through the user portal or by calling the Service Desk.The incident cannot be rolled back to resolved or closed states.Justification is required
Resolved! Number of incidents opened and not updated during the last 5 days
How to get the *number of incidents opened and not updated during the last 5 days
I'm getting issue in installation of discovery plugin
@you recently requested the "Discovery" plugin to be activated on your personal development instance: dev118054. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.
Are Dynamic CI Relationships Possible OR Is It Not Needed?
Questions: Is it needed? Maybe we're thinking about things wrong and we and need a new perspective. Use CaseWe want to see infrastructure that supports this service AND infrastructure used to support the infrastructure that supports the infrastructu...
Make forms Read only for a group of people for all cmdb ci tables
As an L1 Technician group person I can modify the CMDB this seems to be incorrect ,so i need make forms read only for that group for all cmdb ci tables here i cannot use ACL's could you please anyone suggest best way to do complete this requiremen...
Resolved! Assignment group time caliculation
Hello All,I have a assignment group in my custom table so when the assignment group is assigned and different assignment group it got assigned i want to calculate time between each assignment group assigned. Thanks,Siddu.
RITM BAND APPROVAL
below 100 pounds - no approval for all bandsbelow 300 pounds - no approval for only M, D bands, approval needed for all C bandsbelow 500 pounds - no approval for only D band, approval needed for all C, M bands----------------------------for ALL D ban...
Mid Server Requirement for Service Graph Connector for Microsoft Intune
Hi All, I am configuring SG for Intune and there is a step to configure Mid Server. Is it required to have mid server configured for SG-Intune. As its mentioned on Docs in its configuration steps - If needed, configure the MID Server. How do I identi...
CMDB - Model ID Field
Hi, When CI's are created manually, the Model ID field is set to "Unknown" and sometimes its set to some other values. Which script/code sets the Model ID field on CI when created manually?
