What is the best approach to import 4M CIs into Servicenow
We have a requirement to load about 4M records into a staging table(via mid server) and then transform data to 2 different ServiceNow tables. What is the best way to achieve this?
Forum Posts
CMDB Helath Dashboard - Completeness Scorecard.
what type of fields we can add to the CMDB Completeness Recommended score card. (eg. IP address, name, model ID, serial number, and company all fields are discovered via discovery, and on the form level we have 5 different fields that are recommended...
CMDB Health results Description change
1.At creation /after creation of record in cmdb_health_result need to change the description.from : Following required fields are not populatednameTo : change the format as below <missing field(name)> Following required fields are not populated 2...
Resolved! Ignoring Principal Class filter in the cmdb_ci list view for a certain role
Hello Community! As far as I know, 'Principle Class' filter makes some of the CI classes (those not marked as principle) invisible for the regular end users.Only admin Users would see CIs associated with non-principal classes in the cmdb_ci list view...
Non Admins not seeing all the CI relationships under CI relation tab in CMDB.
Hi Community, Non Admins users get the below message in random CIs under CI relationship tab in CMDB tables and not able to see the upstream relationship in CMDB table:"Maximum relationship limit has been reached and not all relationships are shown i...
scheduled import not updating the field data in the form
Hi All, Happy new year. need help or guidance, the query is we are using scheduled import to import the data from one instance_A to another instance_B, data is pulling from instance_A and updating in the instance_B list view records but when open the...
whats new features in CMDB & Discovery modules?
Hi, Following are new CMDB features, you would consider to implement them in 2024, Most of these new features are available in Vancouver.1. Unified Map - https://www.youtube.com/watch?v=XhW1VUZLQcI2. CMDB Workspace (5.0.5) store app – video on...
CMDB Fundamental Task 11
SCENARIO:In this scenario, you test the reconciliation rule by trying to update a record last updated by ServiceNow with data collected from a data source of LANDesk.The script contains a changed value for RAM from a discovery source of LANDesk. The ...
Resolved! Is it possible to limit the resource groups that are subject to Azure Cloud Discovery?
There are multiple resource groups in the Azure subscription, but only one of them is the resource we want to scan with Discovery this time.We do not want to have asset information for other resource groups in ServiceNow for security reasons. Is it p...
Resolved! ETL is not updating the asset
Hello all,We have created 2 ETL. With First ETL we are creating records in cmdb_ci_ip_switch table. After few minutes of the ci creation in the Ip switch table, asset record is getting created automatically.Then we are running the 2nd ETL to update t...
Resolved! How to set manufacturer field to true in transform script
answer = (function transformEntry(source) { if(source.u_manufacturer){ var gr_Manufacturer = new GlideRecord("core_company"); gr_Manufacturer.addQuery('name', source.u_manufacturer); gr_Manufacturer.addQuery('u_source', source.u_d...
cmdb_ci_spkg with cmdb_ci_software_instance or another cmdb table?
Hello Everyone, We have an integration with Intune where we save the Intune Devices in our instance. The next step is to map the intune applications with the devices. We can see the applications as software like 7-Zip, Adobe Acrobat, Notepad++,...The...
Resolved! How can I see the Application Services and Business Applications that a CI supports?
We've been starting to populate our CMDB, starting at the bottom (servers, routers, switches, phones, etc.), the Configure Items piece of the Manage Technical Services area of the CSDM. At this point, we want to start moving "up", and start grouping ...
How to create custom pdf exports in related list
Hi All, I want to re-configure, statement of handover pdf in the configuration item related list of assigned to user, as depicted in the screenshot. Please let me know from where and how can we create or modify the existing ones.
Serial Number changing on CI records, causing duplicate records
Our CMDB is using both Discovery and SCCM-SG for populating CIs. Recently we started noticing few duplicates coming across our remediation duplicate tasks. As we researched we noticed that SCCM is changing the SN fields as well as Discovery. We ha...
