Hello, I am looking for logic where we are receiving CIs from third party tool UCMDB. we want a script in the transform (onBefore) where the condition should be - Target will identify hold the CI type incoming from uCMDB based on correlation id and i...
Does anyone know why this might be happening? I am on the cmdb_ci_cloud_database form in form design and have brought this inherited field into the view. Everything looks normal in the form design, but when I view the field on the form it doesn't sho...
Hi All,I created a CI class called mobile device.However, I not sure where/how to create from so I can input the entry of our existing devices. I hope you can help me. Thank you.
Can I get help to understand what is 'assigned to' on computer in ServiceNow mapped to from Intune? There are two fields in Intune - 'Primary User' and 'Enrolled User' I can see the data stream is using the API /deviceManagement/managedDevices/ Th...
Hi Friends, There are 2 tables i. CMDB_CI_APPL ii.CMDB_SERVICE_OFFERING For some reason the records in service offering table got updated. We tried to identify the root cause but in vain I suspect this may be due to a bu...
Hi All, We are in the process of redesigning/remediating our CSDM portfolio (tech / business services and offerings) which led us to take a hard look on what application services are defined in the CMDB. We identified a lot of opportunities for impro...
Hi all , I wrote a below client script function onChange(control, oldValue, newValue, isLoading, isTemplate) { // if (isLoading || newValue === '') { // return; // } if (g_form.getValue('install_status') == '1') { g_form.setMan...
SCCM is not updating all the software installation records with last scanned date value for the CI. For example if a computer ci is having about 200 installation records, it updates only one software installation records with last scanned date value ...
Hi, In alm_hardware table by default the Sate and Substate getting updated with the previous value and updated by showing with different user and not at all related to any previous value.how can we fix this issue in the system? thanks
Hi Community. I was asked to create a document on how to optimize the CMDBThey have given requirement like client is already using CMDB, client was facing issues with the CMDB. So I have to prepare in that way ,what could be solutions or methods or w...
Good afternoon, Is it possible to create logical groups of devices from the CMDB or Business Services? For example, I want to group together a list of servers at one office location or I want to group together all of the workstations in our Seattle l...
Hi All, I believe this new business service table was introduced when the DPM plugin is enabled. However it has caused a dilemma and was wondering how has others managed this. Initially, we had the business service table which was [cmdb_ci_service] ...
Hi team,Does CMDB provide an historic traceability of asset allocations? For example, laptops. A laptop is assigned to a new hire or contractor on this date, the new hire returns the laptop on this date. The laptop is then assigned to Jane doe on thi...
Hi All, I have installed Field normalization Plugin.I have created normalization for 'Name' field of Model table(cmdb_model).When I am adding alias/Rules ,Then one data job created .After running that job, Model name field is normalized automatically...
There are 20k assets which doesn't have CI linked to it because the model category of those assets doesn't have a CI linked to it.We need to update the model category to a new model category which has CI class linked to it. Does by updating it, will ...
