Hi Folks, When doing discovery via integration i can see ip address and serial number is not populating in server class.can somebody suggest me how to populate IP address, Serial number Fields from multiple tools integration into server class.
Hi everyone, We have requirement to clone production instance to test instance in our project, though our management team ask to try cloning in PDI first and then replicate similar logic in Production and Test instance. I have taken the below steps i...
I have been trying to debug this issue with Discovery for a while now, discovery errors are still appearing in the automation_error_msg table however the error card in the Discovery > Home page still says 0 and I can't click on it to view anything. A...
1) I have to create a new list view. as blow nameserial umberip address etc As i have 100 classes in CMDB i want this new list view as default view for entire CMDB classes, is there any way that i can configure at one place and it cascade to all 100 ...
Hi, I would like to know whether it is possible to have the CMDB IRE engine ignore CIs which are retired in the CMDB.Currently, we face an issue where CIs get retired in the CMDB. Then a datafeed will come in and using the reconciliation rules in IRE...
I hope you're all doing well. I have a question regarding the cmdb_ci_service table in ServiceNow. I've been exploring the fields "Approval Group," "Support Group," and "Group Change" within this table, and I'm curious to understand their specific pu...
What roles/permissions are needed to see the information listed in the SG-Intune Device Related tab for cmdb_ci_handheld CIs imported from Intune Service Graph Connector?Admins can see but general users cannot and cannot find any info in the docs.Tha...
Hello All,I am getting error after processing the data by IH-ETL. We have picked import set generated by REST insert multiple and putting the data in stagging table. By using IH-ETL transformed the data and mapped it to the respective fields. For thi...
Hi all.Just a general question. I know the definition of Assets vs CI but still torn if mobile devices such as smartphones, cellphone phones, and AirCard should be entered as Assets or CIs. For anyone who has done this, please let me know and provide...
Hi Team, We need to store audio video devices in cmdb.We are expecting the Meeting Room number or name will be the primary key for identifying also we need to include the different audio video devices in each room.Is there any way or samples for this...
Hello All, I have a report that I recently updated that had a PA indicator and a widget tied to it. In the report I am able to dot walk asset to the asset. Function field, but in the PA indicator I am not able to do this. The report conditions are as...
Hi, All.I have installed all the plugin need for Handheld Computing device.However, when I wanted to input/create new entry the form is not available on search.I need to go though this to get the form:Is there a way that this can be available in navi...
Hi , Am looking for attribute comparation details for both applications BMC Remedy CMDB Vs Servicenow CMDB. Example : In remedy Eq admin attribute is equal to Support group in Servicenow. Like this all attributes data is anyone have? @Servicenow @C...
I have a report on a dashboard that displays a score of the infrastructure related to services. We have a choice field called service team that is on the cmdb_ci table as well as all of the cmdb_ci_service tables. The values on the service tables ar...
I have installed Service graph connector for sccm and intune in my client dev instance. I noticed the intune connector feeds data to computer, software and other tables. I need intune to feed data to cmdb_ci_comm (Communication Devices) tables. We ar...
