We're currently creating Policies to retire, then delete stale data that have no tickets associated to CIs within specific CI Classes. Has anyone come across this use case and successfully implemented it? I haven't been able to find anything related...
I have enabled the Service Graph Connector for Intune, and we got the data into the respective import set tables, and it got processed. But it didn't transform it, and none of the records were inserted into the target tables. Do I need to modify any ...
Hi All Just wondering whether anyone has any example scripts of importing into a Glide list through Robust transform ETL. I currently have a table lookup which updates fine if 1 sys id. However I require sysid's to append to the field. Thanks
Hello all, @Ankur Bawiskar @shloke04 @amitgujarathi To sync devices from IP Fabric's Inventory to ServiceNow's CMDB Network Gear Table. We have been working on integrating ipfabric-snow with our ServiceNow instance, following the steps outlined in t...
Hi, In one of the integrations to create and update CIs, we are using IRE APIs. - createOrUpdateCI.I can create the relationships using this by sending the relationship data in JSON format, but I am not able to delete relationships using this?Is ther...
Hello All,We wanted to archive one ci in our instance.So we have created a CMDB Retirement Custom Definition and also we have published a policy in cmdb data manager. Attached are the screenshots.Actually wanted to understand whether i have made the ...
Hi All, I have configured normalization for Model table (cmdb_model) name field (using field normalization plugin) which is working as expected. Having issues with Display name Field in Model .Display name is combination of manufacturer and name fiel...
Hi, I have a requirement to display an icon when a Configuration Item (CI) is retired on the Dependency view.I attempted to achieve this using a UI macro and the CI relation Formatter but had no success.ServiceNow does not provide access to the CI R...
I have added one report in Dashboard now i need to group by Service offering within Dashboard, Is it possible and how? Please instruct.
Hello all, I have some Dynamic CI groups with servers that range from 1-150 servers respectively.When a change request is created we have users populate the Dynamic Ci groups name in the Configuration Item Field.Now the issue we are having is, when w...
Hello everyone,I hope you can help me with a doubt. I have some reports created in SNOW and now I would like to download them as CSV file using only the URL, I tried the documentation in https://www.servicenow.com/docs/bundle/vancouver-platform-admin...
We have enabled the Service Graph connector for Intune, its creating a CI with installed state when its identified in the Intune table. However, its not updating the existing Ci from In Stock to Installed. Hence i have created a "After Business Rule ...
Hello All, I want to build a relationship between SVC accounts and application services. As part of requirements need to evaluate CSDM framework where can fit in SVC account and owner. eg Can we based on Managers information show link to SVC account ...
How come i can find "Nutanix components" patterns in my PDI to discovery Nutanix nodes and cluster.
