I created a new Data Certification Policy in the CMDB Workspace, but it doesn't find data or create a task even though data exists and should be found. The documentation is really limited and lacking information, I'm hoping someone can help me figur...
I need to Enable audit history for specific fields on the Business Application table : cmdb_ci_business_app_list Below are the fields : architecture_typeit_application_owner. I checked in dictionary for these shared fields (architecture_type and it_a...
I created 9 CMDB Data Certification Policies in a lower environment of Zurich to test the process in Data Manager, CMDB Workspace. What is the process to move/copy/export these 9 CMDB Data Certification Policies to a Production environment. XML? Up...
We have our Service Graph Connector for Microsoft InTune set up successfully. However, we have devices in InTune that are not corporate assets that are being bought over during our InTune imports and created as a CI. In the InTune import table sets h...
I have a distribution list and shared mailbox catalog that we need to automate. So that user is automatically added to the Distribution list and shared mailbox after requesting access from ServiceNow.
I have a Database Service request catalog that we need to automate. It is used to create a user and give a role to the user in AD.
I recently installed and set up the Normalization Data Services Plugin in my instance. I’d like to understand how it operates with the Hardware model table.After configuring the plugin and running the scheduled job, the manufacturer field isn’t updat...
Hello, I am trying to solve the task 14 of Configure the CMDB Micro-Certification Simulator (Yokohama) (Course) but i am not able to get the dynamic reconciliation rule options in the CI class manager. thanks,Vishakha
Hi All,we are receiving the Error:" transform stopped due to error: Transaction cancelled: Failed to get database connection." while moving the data from staging to Target table.Also, import set is in struck state and it's not in running state.Any so...
Hello @all , I have a requirement to add a specific related list to all CI tables (as there are several CI tables, to add one after one is not feasible). Does anyone know the best way to achieve this?
I'm looking for some reference video/documentation related to AI Agent.. If we are using AI Agent, then NOW ASSIST button will be visible at the right top of the page, so when we clicked on it.. a chatbox will open "" when user searchs for something...
Hi,I have a CMDB Query where I want to get the list of all applications belonginng to a specific managed by group which does not have a relatiosnship with Service Instance. It works fine if I do not put a filter of Managed by group (its a custom fiel...
I thought we'd figured out what exactly is required for an asset to auto-generate a CI, but we are still having issues where assets won't generate CIs despite matching all our known prerequisites. We know that assets must have a model and a model ca...
Objective: Rapid Asset Visibility (HAM/SAM focus).Constraints: * Avoiding paid IntegrationHub licenses (Starter/Pro) and third-party/vendor store connectors.Note: The Service Graph Connector for Lansweeper is not an option as it is not currently subs...
I have merged two windows servers as described, delete the duplicate but still getting this answer :Did you retain the oldest CI record, then merge Assigned To, Company, and Cost Center from the duplicate, and then delete the duplicate?VERIFICATION:...
