I want to update the staleness rule so that database CIs are marked as stale only when their associated server is in an Installed status Database CIs are evaluated for staleness only if the related server is in Installed status. Please share how to i...
Need to know which script is triggering this event - cmdbdatamanager.tasks.created.
I have added new pattern for classifying and updating thin clients, While running pattern discovery i got "Ci Type was not found in Knowledge base"error, what does this error mean? Can someone help? i have attached , i have attached the image.
I am looking for assistance on below issue identified in an environment (PROD): * It has been identified that there are duplicate choices for alm_asset.substatus field on sys_choice table* These duplicate values have same label & backend name * Howev...
Hey-oh! So it seems that ServiceNow decided to remove alm_asset from "glide.identification_engine.non_cmdb_tables" - property Why was "alm_asset" is removed from the system property "glide.identification_engine.non_cmdb_table… . Raised a case to HI ...
Define the required CMDB CI classes and attributes needed to create valid Windows and Linux server CI records via RSP, in consultation with ServiceNow Core, RSP, and Server teams.
Hello Community Members,This is Shashank Jain. I recently passed the CIS – Data Foundation exam, and since the experience is still fresh in my mind, I decided to write this post to help clear any doubts you may have about the exam.This post is especi...
Hi all, Below is the IRE script I have which I created on a custom transform map. the script is mostly out of box that I got from the SN Docs site.So, by reading the code, it seems the coalesce rules on the transform map would probably be ignored bec...
Hello All,We are currently working on supporting AI data sources and their catalogs within ServiceNow CMDB and have been evaluating the appropriate CI classes and data model in alignment with CSDM 5 and the AI Control Tower/AI Inventory capabilities....
Hello, We are using the Microsoft Azure service graph connector for azure cloud discovery. We have successfully been able to create a connection for one tenant and discover but we have problem adding a second hardware connection for the other tenants...
Dear all, I am actually following this on demande course on CMDB. This course is purely theorical in its content and there are not practcal Labs as other training, at least I did not find those and the course did not point to any of those Can you tel...
How can I make the best use of Knowledge to deepen my understanding of CMDB best practices and implementation?Are there any specific sessions, materials, or topics you would recommend prioritizing during the event?Thank you all for the support.
We previously used the Nexthink CMDB Connector until version Yokohama which coincided with SAM deployment. As we were unable to recover & ServiceNow would not support, we uninstalled. However, we are wondering if anyone is using the Nexthink CMDB C...
What is the standard process for creating new CI for Data centre class.
My PDI does not display the "NEW" button in my COMPLIANCE under Class Manager. I am only able to create a new certification filter, certification template and audit in the COMPLIANCE module. I want the NEW button to be visible so that I can create ce...