Since Last one week I am facing an issue with PDI login.Whenever I click on Start Building, It is throwing an error "User name or password invalid"I have not changed it. I am using the default password.My Instance is Online, but I am unable to login ...
I have a saved query created viw CMDB Query Builder which is used in a CMDB group that is used in a Dynamic CI group. CIs found via this saved query does not sync to the svc_ci_assoc table. If I add a few CIs manually to the dynamic CI groups those C...
Hello Community, I have configured CMDB retire policy and also tested it, my question is when the CMDBtask is not in closed state, we are able to see the CI records that are included in the task, but when the task is approved/ closed suddenly the rec...
Hi Team,I have a question about using IntegrationHub ETL to map attributes to "extended classes" when the parent table doesn't contain that attribute.I am working specifically in the Solarwinds Service Graph Connector and in the IH-ETL Class Mapping ...
I am trying to create a dynamic Reconciliation Rule for windows server but while creating this i am not able to find the static and Dynamic option from where i configure this. i am currently doing configure the CMDB Micro-Certification Simulator(Yoko...
Hi, This is driving me mad because as far as I can tell, everything is right - I've compared it to other posts on here as well and the configuration looks identical? Task:REQUIREMENT:1. As the Cloud Dimensions CMDB administrator, using CI Class Manag...
Hi TeamHelp me to fix the below error Operating system IP routerPattern network Router2026-06-01 11:10:07: Identifier: validation error. 2026-06-01 11:10:07: Identifier: validation error. 2026-06-01 11:10:07: Identifier: validation error. 2026-06-0...
I added the cmdb_ci_ip_address class to my application which is a dependent class. In my IntegrationHub ETL, in the "Add Relationships" step, I added an Owns:Owned By relationship between cmdb_ci_zos_server class and cmdb_ci_ip_address class. My inge...
CI form contextual help now assist skill is available in Yokahama release or is it available after Zurich.
Hi All I've prepared two Business Rules on tables - cmdb_data_management_task and cmdb_data_management_task_to_ci. Both are before insert so to test if BR works correct I need a newly created tasks in table cmdb_data_management_task - how can I do th...
A Configuration Manager working in the CMDB Workspace wants to see how CIs are connected to each other.Which tool can be used?Options:A. Relationship MapB. Unified MapC. Business Service Map Is there anything called relationship map in ServiceNow.. O...
Hi Team, in CMDB ServiceNow help me to fix the below error in credentials SSH authentication failed
We have several powered-off servers in our environment and would like your guidance on how these should be updated in ServiceNow.Could you please advise whether the Operational Status should be updated to Non-Operational and the Installed Status to A...
When a parent CI is retired, its associated child CIs are expected to follow the same lifecycle state. However, a key concern is that these CIs (both parent and child) may have dependencies with other servers, applications, or services within the env...
