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Automated Windows Hotfix Discovery

Hello Community, I am working on a requirement to discover Windows Server hotfixes for specific OS versions and store them in a dedicated custom table (u_cmdb_ci_hotfixes).While I have successfully configured the WMI query in a pattern extension and ...

getHotfix1.png inserTotable.png insert to table.png hotfixes log.png
stormy 12 by Tera Contributor
  • 902 Views
  • 5 replies
  • 0 helpfuls

Unable to locate the source of form banner on CMDB table

Hi @every I am unable to locate the source of form banner as I attached , when I clicked on "Try THE NEW CMDB WORKSPACE" a URL will be opened , likewise a URL will be opened so now I would like to change the URL for "Click here to chat with us in tea...

Screenshot_20-2-2026_173058_marsprod.service-now.com.jpeg
Ashok  kumar by Tera Contributor
  • 1654 Views
  • 8 replies
  • 0 helpfuls

Resolved! Need to built UI Action for creating relationship between CI's

HI,I have an requirement that creating a relationship between AWS cloud account and Application Service vise versa. We dont want to do this manually, so would like to create a related links, on click it should take the current record as parent and re...

anandcristy by Giga Contributor
  • 479 Views
  • 2 replies
  • 1 helpfuls

CMDB Query Builder Join two queries

I have limited experience using CMDB Query Builder, and I was assigned to create the following query. I would greatly appreciate your assistance. RequirementRetrieve all Service Instances (cmdb_ci_service_auto) that are related to Linux and Windows S...

PabloSanz_0-1771561955159.png PabloSanz_1-1771562027533.png
Pablo Sanz by Tera Guru
  • 643 Views
  • 1 replies
  • 0 helpfuls

Resolved! Does Servicenow support Schema on read feature

Does ServiceNow support Schema on read with SQL like SELECT CAST(order_amount AS INT)FROM Order_table We need to do type casting in memory where Order amount is stored as String in the database. Our goal is something like this which identifies the fi...

UpmaR by Tera Contributor
  • 841 Views
  • 4 replies
  • 2 helpfuls

AWS Service Graph Connector

We have recently started to use the AWS Service Graph Connector to bring data into ServiceNow for the use in Service Maps.  It works fine and was easy to set up but it has shown us that the amount of data in AWS is too much to manage and is using our...

Strong by Tera Contributor
  • 2659 Views
  • 5 replies
  • 0 helpfuls

Orphan Rules for CMDB health dashboard

Hi All As per CMDB health dashboard Orphan CIs are not showing because Orphan rules are not configured. Please give me some examples of Orphan rules that can be setup and what are the best practices to setup Orphan rules?

baba by Tera Expert
  • 635 Views
  • 2 replies
  • 1 helpfuls