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cmdb

hi,I am not able to access CMDB 360 and insights tab within CMDB workspace. I am getting an error "You do not have permissions to access this page". Why is this?

mathewirene by • Tera Contributor
  • 219 Views
  • 2 replies
  • 0 helpfuls

CMDB Health Dashboard showing .aNK instead of numeric values

Hi, anyone here experience the widget in CMDB Health Dashboard showing .aNK instead of numeric value for a specific user? I tried giving the impersonated user the same roles and groups as my admin account, tried removing the location as well, but it ...

ChrisMayaa by • Tera Contributor
  • 181 Views
  • 1 replies
  • 0 helpfuls

ThinClient Integration

Hi All,  I happen to find ThinClient Integration in a client ServiceNow System documentation. Can someone help me out on what's exactly is ThinClient? This is first of the type I heard. Module Scope: ITSM Thanks and Regards

AnkurBaruah by • Tera Contributor
  • 188 Views
  • 1 replies
  • 0 helpfuls

CMDB table Object ID

HiWe're considering discovering Azure resources.In the ServiceNow CMDB table there is an identifier column called Object ID.What Azure column is stored in Object ID ?Thanks in advance.

HS7 by • Giga Guru
  • 315 Views
  • 3 replies
  • 0 helpfuls

Storing X509 Certificates in CMDB?

Hello, we are currently looking to migrate our contract tables over to SN. Right now, X509 certificates are stored in the contract table as well. I do not have access to any public keys or attachments -- only the key/attribute pairs that define this ...

danielgeorg by • Tera Contributor
  • 266 Views
  • 3 replies
  • 0 helpfuls

Resolved! Relative Operator in Filter Condition

Hello,Is with Relative Operator, if we select After or Before so does it mean by default gives filter conditions as (on or before) & (on or after) If not, then please guide how we can achieve this (on or before) & (on or after)

mid server install in my PC

i have window Version 10 in my laptop. i have download Washington mid installer in my laptop which is not support. it say it required window's version 12 or more. How can install mid server in my PDI. Can you please anyone suggest?? 

mid server installation issue

i have window Version 10 in my laptop. i have download Washington mid installer in my laptop which is not support. it say it required window's version 12 or more. How can install mid server in my PDI. Can you please anyone suggest??  

shid077 by • Tera Contributor
  • 247 Views
  • 2 replies
  • 0 helpfuls

Resolved! Reusing CIs Across Different Monitoring Tool

Hello,If CIs are created using the Service Graph Connector (from Dynatrace), can those CIs be reused by other monitoring tools like AppDynamics, SolarWinds, or Nagios when sending alerts into ServiceNow?Or will each tool typically result in separate ...

IrdinaNajwB by • Tera Contributor
  • 463 Views
  • 3 replies
  • 4 helpfuls

Impact of Changing Business Service Class via List View

We are migrating to CSDM 4.0 and as part of this, we are converting Business Services to Application Service and technical service. I see there are two option to covert. One is changing the CI 'class' directly from the list view and the second one is...

Capturing 'External IPs' in CMDB class

Use Case: Service Now is an authoritative source for us and we would like to maintain all the key data elements in CMDB. Currently we have 'External IPs" stored in Infoblox and want to store them in CMDB so that the data is available for key customer...

RK4334 by • Tera Contributor
  • 1534 Views
  • 9 replies
  • 3 helpfuls