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Barcode TrueView Question

currently reviewing the 'Barcode TrueView' Application Installation and Configuration Guide Template. I have a question regarding the integration user in ServiceNow: How is this user utilized, and do we need to get the password from the Barcode team ...

p_n by Tera Guru
  • 181 Views
  • 1 replies
  • 0 helpfuls

Change Request Form Takes Too Long to Load – Performance Issue

 Hi Community,We’re facing a performance issue in our ServiceNow instance where the Change Request form takes an unusually long time to load whenever a user tries to open it. This delay is affecting user experience and productivity.Has anyone encount...

ayush_g by Tera Contributor
  • 395 Views
  • 4 replies
  • 0 helpfuls

Want to show complete name in the CSDM Service mapping

Hello CMDB team, I have created a service mapping for business application, But I want to show the complete name in the view. How can it be possible? Can someone help me here please?     Regards,Lucky

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Lucky1 by Tera Guru
  • 513 Views
  • 3 replies
  • 0 helpfuls

Certification Management based on ACC

Hello all.I'm looking to have Certification Management for my SSL certificates and I checked in the documentation, and some videos by the Intenet regarding old ServiceNow sessions explaining how to manage it by using Discovery.I have no access to my ...

CMDB Complaince hiding and Completeness questions

I am trying to hide CMDB Compliance section on CMDB Workspace but even after  toggling to inactive on Health settings, it shows up. is there a way to remove that. For Completeness, i dont see Required vs recommended in CI Class manager. How are score...

amanbgulati by Tera Contributor
  • 1258 Views
  • 7 replies
  • 0 helpfuls

How to pull in cmn_location in Query Builder?

Hi all, new to ServiceNow and am tasked with trying to pull in the Locations of buildings as tags on Datadog. I'm building the query in Query Builder. I am able to see that what I need is stored in cmn_location table but when I am building the query ...

fmic by Tera Contributor
  • 675 Views
  • 4 replies
  • 0 helpfuls

How to work on Orphan CIs metric on CMDB WOrkspace

Spoiler  Hi all, In the CMDB workspace, I understood Duplicate CIs and De-Duplication tasks. But not understanding how this Orphan CIs and Stale CIs will work here. Where they got configured.Because, From the list of Orphan CIs, I have taken one CI a...

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Lucky1 by Tera Guru
  • 345 Views
  • 2 replies
  • 1 helpfuls

Resolved! ire rule for VM

AIX and Linux Server have same Serial number for some of the server. in that case how can i define IRE rule mainly identification rule.

snowsid88 by Tera Contributor
  • 256 Views
  • 1 replies
  • 0 helpfuls

Best Practices for Discovery Scheduling

In creating a Discovery schedule, I would like to know the schedule division unit, IP addressing? I would like to know the best practices for the division range of theIn particular, if we have a segment for servers, I am assuming that the entire segm...

SotaT by Tera Contributor
  • 731 Views
  • 5 replies
  • 0 helpfuls