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CSDM 5 Relationship mapping for SaaS

Hello all,So i was able to successfully perform service mapping based off of CSDM 4.0 for a company i worked for. However, im at a new job and of course needing to build the services using CSDM 5. Im trying to find the relationships mapping diagram f...

kg4ult by • Tera Contributor
  • 700 Views
  • 1 replies
  • 0 helpfuls

Field Changes on fields used in a calculation

Hello, We have a set of fields in the CMDB that are used in a calculation for a Business Apps Inherent Risk Rating. These fields are owned by different areas across Risk and Cyber. These teams could request a change to one of these fields as BAU work...

AustinN by • Tera Expert
  • 532 Views
  • 2 replies
  • 0 helpfuls

Enable ACC client mTLS

Does anyone have the steps to enable mTLS for Agent client collector? Having trouble configuring the CA certs for the server and client.

JobyV by • Tera Guru
  • 379 Views
  • 2 replies
  • 0 helpfuls

SOW how to get url params

function onLoad() {    // var url = new GlideURL(window.location.href);    // var paramValue = url.getParam('myparam');    // if (paramValue) {    // console.log('Parameter exists with value:', paramValue);    // } else {    // console.log('Parameter...

KelvinY2025_0-1764142711920.png KelvinY2025_0-1764142614491.png

Windows Discovery with a non-Admin account

Hey Everyone!We have been tasked with redeploying Discovery as a non-admin account (so so painful). We have found reasonable success following Discovery with a normal user (non-admin user) from Community. However, we're trying to roll our changes int...

How to synch correstness on CMDB dashboard ?

Hi All, As part of discovery we configured orphan rules so to reflect our rules on the CMDB Dashboard , do we need to run the correcttness scheduled job or not? please help with the process to perform correctness Regards,Shabbir Shaik

shabbir5 by • Tera Guru
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  • 1 replies
  • 0 helpfuls

Discovery - deduplicate Software CIs based on version

Hi all !  My customer has Discovery which runs on his instance, and raised me a ticket on duplicated Software CIs.After investigation, they are not really duplicated CIs, but the same software with different versions. You can see an example with 7-zi...

Resolved! Azure Stack HCI Discovery Help

Hi all, I'm looking for guidance on Azure Stack HCI discovery.  We have full Azure discovery running however I'm losing sight of previously discovered on-prem servers as they are migrated to HCI. I am struggling to find any documentation on this topi...

CMDB/Discovery: Dell iDRAC CI Missing Host Reference Field

Hello Community,We are experiencing a critical data gap in our CMDB where many discovered Dell iDRAC CIs are missing the Host field value, which is a reference field pointing to the cmdb_ci_computer table). This is severely impacting our xyz team's a...