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Resolved! ITOM / CMDB - Discovery - Openning SSH Connections

Good morning,We are in the process of populating our CMDB. We are using Discovery ingestion. However, on the Linux server park, several SSH connections are being opened without any command execution, which has been increasing the size of our logs. Is...

gilsondo by Mega Expert
  • 455 Views
  • 3 replies
  • 1 helpfuls

Before buisines rule

Can delete a record in incident table once we set the impact,urgent,priority to 1 Like can we write a script in Before BR for both creating inc with priority high and after creating it can we delete it using same BR ?

krishna_1B by Tera Contributor
  • 1882 Views
  • 7 replies
  • 1 helpfuls

Resolved! Request to Activate Scheduled Jobs and Monitor System Performance

 Hi All,I’d like to request activation of the following scheduled jobs:CMDB Health Dashboard – Relationship Score CalculationCMDB Health Dashboard – Relationship Compliance ProcessorWe are initiating relationship calculations from this point forward....

siddheshagn by Tera Contributor
  • 767 Views
  • 3 replies
  • 0 helpfuls

CMDB Workspace

Hello Team,I have a concern regarding the filter condition in the CMDB_Workspace.Is there any way if the Filter condition can be added it not.Please find the below screenshot.

image.jpg

Resolved! Orphan rule results not showing in CMDB Workspace

Hi team,I’m working on orphan rules in CMDB. I created an orphan rule for the Computer class and then executed the scheduled job. After execution, I noticed that the corresponding record in cmdb_health_result showed the CI as expected (orphan) with a...

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dd31 by Kilo Guru
  • 662 Views
  • 4 replies
  • 0 helpfuls

Sync assets and configuration items

I have several assets in the asset table that did not synch with the CI that was in the CMDB.  How can I get the asset to synch with the CI?  Only a handful didn't pick up the CI.

Resolved! ETL Multiple Input/Output script

Hi, I'm using  "Integration hub ETL" and trying to add in additional fields for the output data (for an existing transform). However, I have not been able to do that. I was expecting this to be available in the "Preview and Prepare data" step.Any adv...

Johan13 by Mega Guru
  • 464 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to update CMDB Task created by

How can I update who is listed as creating the CMDB data management tasks? When a CMDB task is created from our data management policy, it lists the system admin who created the data management policy as the creator of the task. Additionally, our dat...

MirandaP by Tera Contributor
  • 408 Views
  • 2 replies
  • 1 helpfuls