I am trying to write several reports by cmdb class to add to a dashboard that would show orphaned CIs that don't appear in cmdb_ci_rel as a child record. I tried using related list condition but I believe that only looks for a parent Is there a reve...
Hi guys I'm new to ServiceNow, especially in CMDB but I have an issue on how to add ciCIclass to product model as needed. My understanding is that adding or creating a ci class can be done by usingCI Class Manager > Hierarchy > Add CI Class but I don...
Hi All, I am very new to ServicenNow and we are trying to compare VMWare Discovery to a PowerCLI script to fetch all the CI data from our Vcenter implementation. Basically we need to understand the licenses impact by using Discover vs. PowerCLI. Here...
Hi Folks Recently we migrated from the SCCM 2016 Integration plugin to the Service Graph SCCM Connector. After executing the connector, we noticed that only 7,000 out of 25,000 computers had a Discovery Source of ‘SG-SCCM’ the remaining 18,000 comput...
Hi Team, I am trying to identify the users who all are having edit access to CMDB tables and wanted to restrict their access to read only. What are the roles i need to consider to find the users list and limit their access to read only for CMDB in Se...
Hey! So we have the Service Graph Connector for Microsoft SCCM set up within our ServiceNow instance (via JDBC type using SQLServer format). It currently runs twice a week and these are the data sources we currently have:SG-SCCM Computer IdentitySG-...
Hello, We are trying to capture updates made to the dictionary table so created a business rule on the discovery table to capture the updates but it's only capturing when a manual change is made on the table not when an update coming via an update se...
Facing same issue https://www.servicenow.com/community/itom-forum/how-to-avoid-cisco-stack-network-device-configured-with-same-ip/m-p/942165
We recently activated the InTune Service Graph Connector as part of a SAM Pro project. The connector had been tested in our Test environment prior to being activated in Prod. Shortly after activating the Connector, we found that that thousands of ...
Hello,I am using Integrationhub etl for mapping the printer data. I imported the data from excel sheet. In excel sheet, I have a field called state having choices Installed and in stock. Iam mapping this field to "Install status" on cmdb_ci_printer f...
Hey I am having issues where the mid server discovers some devices and some aren't. For example - Consider a site having multiple devices such as network devices / windows machines / handheld devices. From which all the network devices are getting...
Hi, team. I would like to know how to change the layout to which the reference item refers in the application scope. I was able to make changes in the global scope, but I'm not sure if it's the application scope. Thank you for your reply.
I have spinned a ServiceNow instance. It's a trial account. with URL "https://dev141754.service-now.com/"i am using this API "`https://${Servicenow_instanceName}.service-now.com/api/now/table/sys_properties?sysparm_fields=value,name&name=glide.login....
I am replacing the old SCCM integration with the SCCM Service Graph connector. We have a field we have been populating using a modification to the old tool. It only populates a particular CI (cmdb_ci_computer) field if that field is empty. If the fie...
