Importing Ci data through Excel without going through the Identification Rule and Reconciliation Rules, resulting in duplicate imported data? ? ?
Is it possible to create a copy of the CMDB Completeness scorecard and utilize it for a particular set of classes? We would want to keep the OOTB CMDB Health Dashboard and CMDB Completeness Scorecard as it is but we have requirement to have a separat...
Hi, We have got several integrations feeding our CMDB and I want to have a rule , that, when a CI is discoverable by Discovery (discovery source= servicenow), i dont want any other integration to write on the CI, I have created the following rule, an...
Are there any alternative ways to integrate Intune with Service now without using Discovery(which I cannot do due to cost) or Integration Hub spokes? I would need to upgrade to Integration Hub Professional due to my company license type to add the MS...
I've built a CMDB Query and then associated with a CMDB Group. For the 200+ servers in this group, am I able to see the fact they are part of this group from within the Server Form? I hoped the related list called "CMDB Group Contains Configuration ...
Hi - I am looking for a way to categorise Business Applications (e.g. IT4IT vs. Customer Facing -- these are just examples). I'd like to use OOTB as much as possible and am currently considering two options: TaggingLeveraging the Category and Subcate...
Hello Currently we have Discovery schedules configured for different zones in our organisations Datacentres. I would like to be able to add a flag to devices based on the schedule which the discovered IP address sits. Therefore denoting the zone the ...
Hi, I have an excel file that contains specific data about servers. The CIs that needs to be updated are in the Windows Server and Linux Server tables. If I run this with a transform map for cmdb_ci_server, other tables could get updated that sho...
Good morning, We are running into an issue with missing cmdb ci records and wonder if anyone has seen anything like this before. Issue: CI records are missing from various CMDB child tables. example- cmdb_ci_server record name=ABC does not return on...
From where we can find the Available Fields for any CI type within Out of Box features. Also looking to know, if we can have OS fields for CMDB_CI_netgear class as per OOB functionality.
I need to query sys_dictionary table and list all columns that reference to sys_user table. The challenge here is to list column only once. I do not want to list the child tables in my list. For example, column defned in cmdb_ci_servers should be l...
I need to export any CIs created on the 20th February from the cmdb_ci table and I also need to include the sys_id of each record in the exported data. I cannot seem to find a way to include the sys_id field in to the list view. Any assistance would ...
Hello, looking for some suggestions/ideas to accomplish this: In the properties of a Computer Object in Active Directory, there is a General tab. On this tab, there is a field called Description. This field is configured with unique information fo...
I need to convert Business Service to Application Service and for that I referred to this https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/service-mapping/concept/convert-bus-to-app-svc-intro.html#convert-business-service...
Hello, Re: Unable to resolve target record, coalesce values not present: sys_import_state_comment I have 135 records with this same error out of the 854 in my JAMF (not SG, using scripts before my time) ISET.' Why does it do this for only a certai...
