Sometime between Fuji and Madrid, probably closer to Fuji, ServiceNow quietly changed how the Dictionary Entries were populated in the CMDB, introducing the concept of "cloned descendant elements". With cloned descendant elements, there are distinct...
Hi, In transform maps, ServiceNow has a functionality to select Choice action (Create, Reject and Ignore) for reference/choice field mapping. Do we have such functionality in Robust Transform IntegrationHub ETL. We are facing this issue in Service Gr...
How can I setup ServiceNow to allow us to pull data into Splunk? We are NOT looking to do the push integration with the ServiceNow Event Table. AKA create tickets from splunk. We only want to pull information in, particularity the CMDB.How can we ac...
Hi Community , does anyone have done the integration ServiceNow with Fortimanager.if yes can you please share some doc which can help us through .
How can we stop Service Graph Connector for SCCM from updating the Serial number? The integration is successful but its sometimes updating the Serial Number value to some other invalid value comming from SCCM. i want to stop the update if the value i...
Hello All, We have recently upgraded from San Diego to Utah.We have never used CMDB data mangement in our instance and nothing was configured from our end .But After upgrade i can see there is one CMDB task generated for dependent CI deletion .I can...
For certain classes in Servicenow CMDB we have CI’s with name showing as empty. How to fix this in discovery of these CI’sFor certain classes such as Switchport and other classes in cmdb we have a huge amount of CI’s created daily with empty name fro...
Hi CMDB Experts, I tried to find out is there is mapping between on which application the server is running and who is the application owner for that server? I am new bee in CMDB, so need help, any help would be of great help. Regards,G
Hi All, I need to add some dot-walked fields to be always available on the "Available" slush bucket on the "Personalize List Column", so that the non-admin users can select them for the List view if they needed it. PFA, the example image I found from...
Hi, I am trying to load switch data from data source. The switch is getting inserted. Now I am trying to insert the switch port information. I added two classes one is switch and other one is switch port to create contains:: contained by relationshi...
Can someone define me what is difference between managed vs unmanaged CI's?
Dear All, Greetings !!! I have a requirement to extract a list of Application Services for a particular Business Application. I do not want to view that list in the Related Items section of the Application Service but I want this list by extracting t...
We have a need to run a scan on an air gapped system and get the results of the scan imported into the CMDB. Is there any solution out there that exists for this? I am guessing we will need to have an agent or script executed on the device and it g...
Hi, we have been asked to create multiple new custom attributes for Service Offerings to capture specific priority indicators currently managed on Excel. These will be used to describe what is in scope for certain enhanced processes e.g. Service Offe...
Good afternoon everyone,I have a few questions about dealing with a CMDB. My first questions are:When do you populate the CMDB? If I am creating a new application, system, or project, at what point do I populate the CMDB with the CI information? Do I...
