Resolved! How to Create new attribute in CMDB “ Validated systems”
Attribute Name is - Validated systems. Field type- Drop down Choice values- true/false classes in which we need to add the field-- Servers and Network class
Forum Posts
Resolved! Best Practice for non IT CMDB setup
Hi All I have an interesting scenario where a customer wants to manage the operations of a number of non -IT items in the CMDB. I would like to know where should i extend off? Some more criteria/ background There is no need to generate a dependency...
Does Multisource CMDB require a Discovery license?
Hello existing users of Multisource CMDB. I know we are not supposed to ask licensing related question on this forum, but ....... We are looking to use Multisource CMDB. We do not have a Discovery License. Our ServiceNow Account manager is telling us...
Resolved! Intergation Hub ETL only importing 100 records
Hi, I'm trying to run a csv data source through IH ETL but its only previewing and updating 100 records out of 814 in the csv file..Anyone else had this problem? Its working fine when I just run it as a normal import set. Thanks, JW
Resolved! Is it possible to detect Installed Software on a Virtual Machine with Ubuntu via Discovery and save discovered records to CMDB?
I'd like to install software on a virtual machine using Ansible and register this software as records in CMDB. How can I do this?
Asset-CI :How to avoid the assets for the virtual models
Hello All, As per OOB, When CI with Physical model with tracking strategy as 'Leave to Category' is created, an asset is created. When the same CI is updated with a model(Virtual) with asset tracking strategy 'Do not create assets', the old asset is ...
Host CPU utilization is crossed 100% Because of that MID Servers are going down on daily basis.
Hi Team, Host CPU utilization is crossed 100% at my Instance which is used at my Organization. Because of that MID servers which are hosted on that particular host are going down on daily basis. How to reduce the utilization on that particular host. ...
How to use "name" field instead "SerialNumber" for importing and updating CMDB via SCCM import?
I'm trying to import PCs via SG-SCCM, but these PCs are from OEM vendor, thus they don't have a well-defined Serial Number field, actually, its value is "To be Filled by O.E.M". I've tried to change the IRE rules for this case, to force the reconcil...
How to discover SCCM Application, SCCM Collections
I am configured this SCCM Server instance in Client Software Distribution on yyy instance Same setup we have in xxx instance and getting discovered in production. Is that will run through any mid server ?
Resolved! Service Graph SCCM Connector - when no asset tag from import default to Serial
After the imports many assets show their asset tags as "default string" or empty. How can we default these assets to show the serial numbers when there are no valid asset tags?
How to automatically update the Computer CMDB 'Assigned To' field
We are currently rolling out ServiceNow Asset Management but are having issues around the CMDB. For example, under my user profile it shows me as having several assets 'Assigned to' me. Admittedly I may have logged into these devices, and may have e...
Archive of Huge amount of CI's
Hi Our CMDB has an integration with SCCM which has been creating Network Adapters for a number of years whenever an end user device starts a session - we now have 2.5m Network Adapters which we would like to archive. OOB archive rules run 10 batches...
Discovery and Hardware Models
Discovery is creating models and inputting the model number into the Name field on the Hardware Model Table. The model number field is empty. This would be for Cisco IP switches. It is also creating duplicate models on some assets. Some assets are ad...
Best practice for applications in dev and staging environments
Hi, We are performing manual import of application to server mapping but servers are discovered using discovery. So the relationship between server and application is also done manually. Currently one application CI is created that is mapped to all d...
Resolved! What exactly is 'Independent' vs 'Dependent' in Identification rule?
What exactly is 'Independent' vs 'Dependent' in Identification rule? I read in docs, but did not understand. So if anyone can explain with some example, would be great Thanks
