Forum Posts
Resolved! What exactly is Data Certification vs CI Attestation?
What exactly is Data Certification vs CI Attestation? What are the use cases for- each of them? In which scenario which feature should be used?
The Enable LifeCycle Sync in Life Cycle Mapping module failing after Yokohama upgrade
In ServiceNow environment we are attempting to activate CSDM Lifecycle Sync, from the "Life Cycle Mapping" tableWhen activated a one time sync should occur which populates the Lifecycle Stage & status fields based on the mappings configured in "Life...
Error connecting LDAP
While connecting LDAP getting below error LDAP OU Definition Users RDN: ou=CloudDimensionsDevQuery field: uidFilter: (cn=*)
Reporting on field updates in CMDB
Hi All Just reaching out if anyone has any good ideas how to report on field updates on the CMDB. We have an integration and want to know what fields are being updated by it (could be many fields) We have looked at sys_history_line but this seems to ...
How to exclude retired CIs from Cloud vs Non-cloud resources report of CMDB Workspace
Hi Team, OOB the graph is showing retired CIs also, we need to set a filter to exclude retired CIs from the query. Please help how to do this. Regards,Saranya
How to logged change CI in the flapper’s data table and check to raise Unauthorized change requests for unplanned change CI
Set up ServiceNow job to collect log and create Unauthorized change requests for unplanned change CI In the serviceNow's document there is a guide to create Unauthorized change requests for unplanned change CI but I don't understand it very well, is...
Report of tickets left open at the end of each for the past year
Is there a way to get a report from ServiceNow on the number of Helpdesk tickets left open each day for the last 12 months? To clarify, this is not the number of tickets created each day. It is the number of tickets still open after each day.
Azure Key Vault CMDB Class
Is anyone capturing Azure Key vault data in CMDB with attributes like Key Vault Name, Vault ID, Subscription, Resource Group, Owner. I don't see any OOB class for this in the CI Class manager, or would a custom class would be the option?
Resolved! How to reflect CI information of Change Request to Configuration Item
In ServiceNow, the related list for Change Request has items such as "Affected CIs" and "Impacted Services/CIs".For example, suppose that a Change Request record is decided to "upgrade the OS", a CI is registered here, and the record is then Closed.W...
NEED TO SET CMDB 3C RULES
HELLO , REQUIRED HELP @Ankur Bawisk @Vasantharajan N I HAVE TRIED TO SETUP CMDB 3C RULES IN UAT , BUT IAM HAVING SOME ISSUES I NEED CLARIFICATION TO SEE CONDITIONS , TO MAKE DASHBOARDS WITH CORRECTNESS 95% , COMPLETENESS 85% , COMPLAINCE 80% . DUE ...
Data Manager Certification Policies Assignment Options to Dynamic Field
We're currently running Xanadu Patch 7. I used the provided utility to convert our existing Data Certification schedules into the new Data Manager Certification policies. Previously, we assigned certifications to the "Product Owner" using the assign_...
Failed to identify the CI Type of the process listening on port 14502 on host
I am unable to fix the issue of Service Mapping. Where I am seeing lots of similar issue on different ips. This is the different error No process detected on host, that is listening on port 14,502. The IPs are getting updated while doing quick discov...
Transform Map does not working
Hello everyone, I have a problem, my transformation map is not working correctly, it only recognizes 1 record within Excel and simply ignores the rest. both ixist in cmdb my coalesce is the access id and the line record found record not found
