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Forum Posts

CMDB Data Certifications on CMDB Workspace

Is it possible to create a template or otherwise reuse an existing policy in the CMDB Workspace?  We have to certify about 40 Principal Classes, which will use many of the same criteria.  Yet I can only see how to create each policy from scratch.  Wo...

IH-ETL FAQ - Unable to find format of the single column

1. Create a nested payload JSON format data source using custom script type, mark "data in single column" option to true 2. Pull an import set from this data source 3. Go to IH-ETL, create a new mapping base on this data source 4. Go to IH-ETL second...

Siyou Li by ServiceNow Employee
  • 1987 Views
  • 6 replies
  • 10 helpfuls

regarding ire call

my requirement is through import sets i will load the excel sheet data which hs duplicate ci's as well,i need unique ci's in the cmdb_ci_computer table.how to invoke/call the ire through transform script ,so i dont want duplicate ci's in cmdb_ci_comp...

SGC upgrade: only default connection/imports gets upgraded

Hello,My case here is with SG Azure, but it applies to any SGC.We currently have 2 connections active for SG Azure: default connection + new oneWe are upgrading SG Azure from 1.11.1 to 1.13.0This upgrades some imports and data sourcesImports and Data...

Resolved! CMDB Class for Water supply and mains power

Hi all,   We have a requirement where we want to raise an incident if the water supply to a building is out or if the mains power supply is cut off. We would like to track these as CIs so that we can report against them.   Does anyone have best pract...

ayman_h by Kilo Sage
  • 1011 Views
  • 5 replies
  • 3 helpfuls

Service Graph Connector Azure delta sync

Hello colleagues, Could you please let me know if anyone implemented delta/incremental sync for Azure SG? If yes, what is the field populated in last run date field? I have enabled the property 'sn_sg_azure_integ.is_delta_sync_enabled' but seems like...

varunkumar11863_1-1747943118053.png

Network Gear discovery and the install status for existing CI

Hello All, Does the install status change to installed when the discovery happens on the existing network device?I am trying to run this use case from Retired/Absent status. However, its not working.What is the OOB behavior?It is designed different f...

mamtameshra by Tera Contributor
  • 544 Views
  • 2 replies
  • 0 helpfuls