How to include Reference qualifier in Script Include and use in the Reference Qualifier override
How to include Reference qualifier in Script Include and use in the Reference Qualifier override
Forum Posts
[CMDB Query Builder] Unable to add columns in the query to be shown in query results
Does anyone have the same issue? If yes what is the solution.KB: [CMDB Query Builder] Unable to add columns in the query to be shown in query results - Known Errordoes not help.On PDI that is on Yokohama it works, Xanadu is the one that has the issue...
Getting error while configuring Agent Client Collector
Hi team, We have succssfully installed Agent file into few servers. While collecting data we are getting below error in ACC . So that 'Host Data Connection' is showing 'Connection failed' error.Error with CMDB Identification Engine while trying to cr...
Split multiple comma separated keys and create individual records in Key values table via IH-ETL
Hello, We have created custom CMDB integration with a tool (Example: ABC Tool) and have used IH-ETL for field mapping. Now, we have a new requirement to map the tags associated with the device in source tool to the respective CI in ServiceNow CMDB.Ta...
Restoring Archived records in bulk
Hello, I am wanting to archive some historic data. In order to archive the org is asking for a backout plan for the archive. When I run an archive in test and then try to restore the archive it is only allowing me to restore one record at a time. It...
How to update CMDB CI Computer table via creation a Request from Service Portal ?
HI, I want to update the CMDB Ci computer table just by creating a request ticket from Service Portal.so that attached excel sheet in request ticket will update the Computer table ?
Need to stop creating additional CI'S (classes) From Discovery
Hello All, I have a requirement where i want to exclude CI from creating in CMDB when Discovery runs. As you know when discovery run on COmputer table, along with computer it will bring additonal 20 tables data( Disk, Network adapter,storage devices...
Resolved! Data certification Module Unavailability
I am unable to see Data certification module in Servicenow Yokohama version. I have searched it in plugins, but there is no any plugin for data certification. Is this module replaced with the Data manager Certification policy ?
How to integrate the Intune to Servicenow to update the CMDB ci computer table ?
HI All, we want to integrate the ServiceNow and Intune to synch the Device data to Servicenow CMDBplease suggest how to do this which will also be cost effective ?
Get Collation text, statustxt details from MSSQL DB through discovery pattern
Hello, I want to fetch Collation text, statustxt details from MSSQL DB through discovery pattern. These are metadata values and cannot be accessed by WMI. What is the other way to discover these details Thank You!
Separating SCCM discovery sources
We are trying to set up multiple instances of SCCM in our ServiceNow. Two for nowI have been asked to make sure that each SCCM instance has their own separate user (which was the easy part) but also that each of the instances have their own defined D...
Discovery CMDB
Hi. I'm having issues with some servers, and I'm getting the following errors.What are the options to resolve them? I appreciate the help. Reggards
errorin discovery task for discovery pattern
I m getting error of below in discovery fundamental course on now learning i created pattern and sync with pattern and MID server i m stuck with this and my pattern not sync how to stop te sync from background Did you check the steps in the identi...
How can get CI list those passing through IRE rules
Hi, We have a requirement to create a report with CI list which are passing though IRE rule. we have integrated with SCCM, Discovery and manual entry also. Which is the table I can refer to get the list? Regards,Saranya
CMDB Health Dashboard
CMDB Health DashboardA healthy Configuration Management Database (CMDB) is the cornerstone of effective IT service management. It acts as the single source of truth for IT assets, known as Configuration Items (CIs), and supports various ITIL processe...
