We are observing that certain CIs are consistently reverting back to the cmdb_ci_computer class after Discovery runs.These records were previously classified under other classes (should be classed as Windows or Linux servers - depending on the operat...
I want to start identifying Business Applications that consume Gen AI. How are others doing this? My user base wants yet-another attribute. I am moving towards a related Technical Service/Offering. Is anyone tackling this yet?
Hello Experts, I am trying to select a GROUP from sys_user_group in Policy Creation for Certification.But that Group name is not populating in below. Thanks
I have a few different saved queries within the CMDB Workspace (CMDB 360) that will identify Computers and Servers that are discovered by one source but not from another source. I know that it is possible to schedule the query (which I have the chec...
Hi Experts,Need help regarding database storege tables I have below types of Databases and instances MSSQL DB(OnPrem) / MSSQL DB INSTANCE (OnPrem)AZURE SQL DB / AZURE SQL DB MANGED INSTANCE AZURE POSTGRE SQL / AZURE POSTGRE MANAGED INSTACE We don't h...
I’m working on adding a “Create Change” action for "cmdb_data_management_task" in CMDB Workspace. Existing “Cancel Task” action is working and appears in the list action menu.I traced the implementation and found it uses:- Declarative Action Assignme...
Hello, We are looking into implementing the Compliance Health score for the CMDB. I am trying to understand how to best use this and how to ensure Compliance brings additional value that can't be accounted for through Correctness and Completeness. Wh...
My correctness and completeness score are visible, but compliance is showing NaN. When I navigate to Dashboard I get "Job completed however there are no CIs to evaluate".
Hi, There are error and info message popping on the change.We have a custom BR on sysapproval_approver table which is showing the error message 'Approval invalid - change implementation window expired' if someone tries to approve the CR after the imp...
Hi Team, We need to get an list view of Windows & Linux Servers with end of life operating system with business application. I can get the data for end of life operating system but how can i information for business application as it is tied to an ...
is there a way to identify any system by CMDB if it's assigned to- SecureDE workloads- Development workloads where can I find this at the CMDB?Which attributes are used for the purpose? Do we have a filter / view?
I am unable to see add under Identifier Entries when trying to complete lab: Configure the CMDB Micro-Certification Simulator (Yokohama) the part where it says:Set Identification Rule:Identification Rule- Name: Mongoose Web Server rule- Applies to: u...
Hi CMDB experts, What are your recommendations of class and cmdb table to put MiFis under? Our mobile phone devices are currently in the 'cmdb_ci_handheld_computing' table extending 'cmdb_ci_computer'. And mobile phone devices are under 'Handheld Com...
We have a requirement to pull the Software Entitlement data into ServiceNow alm_license table.We need to pull below fields:License ID / Entitlement IDSoftware Modelmodel fieldQuery the cmdb_software_product_model table for a matching Software ModelLi...
I want to create a report showing the "total number of servers deployed vs the number of servers that do not contain a relationship to an Application or a Technical Service". Please suggest.
