Hello friends, I am struggling to understand duplicate CIs detection in ServiceNow CMDB.I can see that duplicate_of field is populated on newer duplicate CI. and i read the same in ServiceNow documentation as stated here. But today, i came across ver...
Please suggest me to become expert in CMDB
Hi all, I have a urgent requirement to populate the data. These are the fields in the Incident form and requirement is to populate the data. Could you please guide me on how to populate the data into below CMDB tables. 1. cmdb_ci ( Configuration item...
We have recently upgraded to Yokohama and we are using the CSDM Data Foundations Dashboard in Workspace.When I click on one of the metrics 'Business Application Missing Application Service Relationship', I can see the graph of the number of records m...
Hi Experts, We have setup the Service Graph Connector - Dynatrace plugin in our instance. The CIs are flowing in from Dynatrace payload nicely with the help of 37 OOTB scheduled data import jobs running, however we have a problem with SGO-Dynatrace-...
MID Server encryption keys do not match and are no longer valid. To restore proper functionality, invalidate and re-validate the MID Server.I have 2 midservers that routinely receive this unresolved issue. They are both of the same config pretty much...
Hi community, I have a problem with certify checked elements. When I select an element from the list and click the green button it is working ok. If I group the elements by any of the fields (let's say child) and then I select some records from the l...
There are lots of issues occurring related to manually change install status of database records CI while checking audit history it shows Discovery (Discovery mid server user) is updating install status as Installed while User name with system mark...
We are performing a Discovery Pattern for the Nutanix component using Prism Central. In the pattern, we pass the Prism Central URL, and during Step 5 we can successfully retrieve and see four cluster IP addresses. However, in Step 6 the pattern fails...
Hi ITOM Experts, How do I add Discovery Source for SGC -SCCM.Is it different than Normal SCCM integration. Usually in Transform map we add a field map . Here where exactly we need to add since it uses ETL Thanks
We have an API that is used for our cloud instance called Cloud User and this API is only to update cloud servers but we have found an instance were it has updated a non-cloud server and removed a relationship to an application. We have tried to sear...
I have configured same user having mid_server role in two diffrent MID servers, one is installed on EC2 windows machine and other one is installed on Azure windows VM. MID server installed on Azure VM is able to connect the PDI but not the AWS one. 2...
Hello All, My Business would like to know the Business Criticality and Risk of all CIs. These values are determined from the associated Business Application. Looking at the tables in the CMDB it look like the only table that has these Field out of ...
When attempting up update attributes in the CMDB Workspace, users are seeing the following message:Some attributes aren't updated due to the application of class reconciliation rules But if these same users got into the platform UI and update the sam...
Due to recent changes on Servicenow Developer login page , not able to install Discovery plugin.Please help me the steps.Thanks!
