Hi All, In CMDB relationship table (cmdb_rel_ci),I have total of 4 Million relationships for which parent is non-operational /retired or child is non-operation/retired .SO we want to clean this data with removing these stale/orphan relationships. Als...
Hi there,I have a CI class with two "default" views;- View "Default"- View "Default view"Which one of these is the real/original default view, and how to disable the other one, only for this CI class ("cmdb_ci_win_cluster")?Any idea how to do this pr...
Hello All, I'm currently using the Location ID/Name as the reference field in an interactive filter(Dashboard) that is built on the cmn_location table. I would like to use the Region/Country attributes from the cmn_location table as reference fields ...
We need to create new CI's through Virtual Agent, if we upload the excel file that data need's to be upload in cmdb_ci table, is there any way to implement this?
After a cleanup of our CMDB I am looking to: 1- Refresh all Remediate Duplicate Tasks Most of Remediate Duplicate Tasks are no longer relevant, lots of old CIs and relationships got retired, archived, deleted. I would like to re-execute de-duplicatio...
Hello Everyone,Can anyone please let me know why we require "Service Account" when doing "Cloud Discovery" & why it is used?.Thanks
Hi Team, How do i get the free voucher for ServiceNow CSA exam RegardsRajesh N
Hello Community,Can anyone give me real- time scenario based questions in IRE rules?And, also do we have to configure IRE rules? or we have to use the OOTB IRE rules for any classes.Thanks
I have a requirement on the Case table case record to make the Resolution Code field mandatory when resolving a case, only for users in the CAB Approvers group.The case is resolved through a UI Action. When the UI Action is clicked, the state changes...
Hi Everyone,I am preparing for a client interview where the primary focus is on Azure and GCP Cloud Discovery. I have a basic understanding of Azure discovery, including the use of Service Principals, service accounts, and subscription-level discover...
I am looking for a dynamic application service option that will allow me to use a query (or a couple) to determine which cis should be related (as depends on). I would like all:windows serversbegins with abcxyz1-operational status of Operationalmost ...
Hi Community,On paper, our CMDB looks solid—CIs are populated, relationships exist, and data quality reports look acceptable.However, during incidents and changes, teams still struggle to identify impact, ownership, or the right group to engage. It f...
We’re in the early stages of an ITOM Visibility rollout and have run into a question about how Discovery and the Identification & Reconciliation Engine (IRE) handle overloaded serial numbers.In our environment, there are several Known Overloaded Seri...
Life Cycle Stage & Life Cycle Status filters not working in Performance Analytics Reporting When we do PA reporting and add Life Cycle Stage and Life Cycle Status as filters for CMDB_CI table, both the LC filters dont effectively work. we are able to...
Hi Community, I´m working on several ETLs to populate Databases data into CMDB. In this case I´m trying to create the next structure:cmdb_ci_mssql_instance ==> Runs on ==> cmdb_ci_win_servercmdb_ci_mssql_instance ==> Contains ==> cmdb_ci_mssql_databa...
