I am sharing the ask to implement as below with user acceptance please help me in complete this request step by step: Cloud Load Balancer As a CMDB Manager, I would like to add the health rules for Cloud Load Balancer to view the CMDB Health Dashboar...
Annoying issue/mystery that I have been able to solve, I am hoping someone has found a fix. Situation: I have ONE Cisco IP Switch, Cisco Systems, Inc. Catalyst 9500 Series Switches C9500-48Y4C. I set the Manufacturer and Model ID manually and Discov...
Hi Community,I'm working on a time series chart to visualize the CMDB Health trend (covering Completeness, Correctness, and Compliance) over the past 6 to 12 months, broken down by CMDB Groups. Currently, I'm using data from the following tables:cmdb...
currently reviewing the 'Barcode TrueView' Application Installation and Configuration Guide Template. I have a question regarding the integration user in ServiceNow: How is this user utilized, and do we need to get the password from the Barcode team ...
Hi Community,We’re facing a performance issue in our ServiceNow instance where the Change Request form takes an unusually long time to load whenever a user tries to open it. This delay is affecting user experience and productivity.Has anyone encount...
Hello CMDB team, I have created a service mapping for business application, But I want to show the complete name in the view. How can it be possible? Can someone help me here please? Regards,Lucky
Hello all.I'm looking to have Certification Management for my SSL certificates and I checked in the documentation, and some videos by the Intenet regarding old ServiceNow sessions explaining how to manage it by using Discovery.I have no access to my ...
I am trying to hide CMDB Compliance section on CMDB Workspace but even after toggling to inactive on Health settings, it shows up. is there a way to remove that. For Completeness, i dont see Required vs recommended in CI Class manager. How are score...
Hi all, new to ServiceNow and am tasked with trying to pull in the Locations of buildings as tags on Datadog. I'm building the query in Query Builder. I am able to see that what I need is stored in cmn_location table but when I am building the query ...
Spoiler Hi all, In the CMDB workspace, I understood Duplicate CIs and De-Duplication tasks. But not understanding how this Orphan CIs and Stale CIs will work here. Where they got configured.Because, From the list of Orphan CIs, I have taken one CI a...
Hello All, I'm working on integrating Azure with ServiceNow using the Service Graph Connector for Microsoft Azure. I've completed the following steps:Received and configured the Azure credentials in the connector.Successfully tested the connection.Ve...
AIX and Linux Server have same Serial number for some of the server. in that case how can i define IRE rule mainly identification rule.
Life Cycle Stage & Life Cycle Status filters not working in Performance Analytics Reporting When we do PA reporting and add Life Cycle Stage and Life Cycle Status as filters for CMDB_CI table, both the LC filters dont effectively work. we are able to...
Hi Team, Please update oob servicenow CMDB classes that is suitable for below mentioned CIsAS400.DocumentsEMSG DocumentsEnterprise ServiceGeneral DocumentsHNAS SMUIPLC LinksISSMainframe.DocumentsMPLS LinksNLD LinksPDUPolicy DocumentsPrint Services Do...
In creating a Discovery schedule, I would like to know the schedule division unit, IP addressing? I would like to know the best practices for the division range of theIn particular, if we have a segment for servers, I am assuming that the entire segm...
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