How to integrate the Intune to Servicenow to update the CMDB ci computer table ?
HI All, we want to integrate the ServiceNow and Intune to synch the Device data to Servicenow CMDBplease suggest how to do this which will also be cost effective ?
Forum Posts
Get Collation text, statustxt details from MSSQL DB through discovery pattern
Hello, I want to fetch Collation text, statustxt details from MSSQL DB through discovery pattern. These are metadata values and cannot be accessed by WMI. What is the other way to discover these details Thank You!
Separating SCCM discovery sources
We are trying to set up multiple instances of SCCM in our ServiceNow. Two for nowI have been asked to make sure that each SCCM instance has their own separate user (which was the easy part) but also that each of the instances have their own defined D...
Discovery CMDB
Hi. I'm having issues with some servers, and I'm getting the following errors.What are the options to resolve them? I appreciate the help. Reggards
errorin discovery task for discovery pattern
I m getting error of below in discovery fundamental course on now learning i created pattern and sync with pattern and MID server i m stuck with this and my pattern not sync how to stop te sync from background Did you check the steps in the identi...
How can get CI list those passing through IRE rules
Hi, We have a requirement to create a report with CI list which are passing though IRE rule. we have integrated with SCCM, Discovery and manual entry also. Which is the table I can refer to get the list? Regards,Saranya
CMDB Health Dashboard
CMDB Health DashboardA healthy Configuration Management Database (CMDB) is the cornerstone of effective IT service management. It acts as the single source of truth for IT assets, known as Configuration Items (CIs), and supports various ITIL processe...
sysparm_offset and sysparm_limit not quite working
I am interrogating a SNOW API instance and need to request a chunk of data at a time through the query parameters sysparam_offset and sysparam_limit. It seems the limit is not honored, in that, in some cases, the actual number of results is less than...
Resolved! Top CMDB & Discovery Interview Questions
CMDB (Configuration Management Database) What is the purpose of the CMDB in ServiceNow? How do you define a Configuration Item (CI) in ServiceNow? What are CI relationships and how are they used in impact analysis? How do you maintain data integrity ...
Create 'Cancel' Button to Cancel Request for Change Request
Hi all ,I would like to add a 'Cancel' button to the Change Request (change_request) form. Requirement:At the top-right corner, there should be an option to press 'Cancel', which should:Cancel the current change request (e.g., set the state to Cance...
Resolved! Manually create (add/remove) service offering
I have a new CMDB specialist joined our team, and he has been assigned the cmdb_ms_admin role, but he is unable to manually create / remove Service Offering. Is there any specific role he needs to have?
How are flexera transform maps configured in ServiceNow ?
Hi, We are trying to pull data from Flexera to ServiceNow and want to understand technical aspects on how the field mapping is configured in ServiceNow. Please help me with any documentation here if anyone has implemented this integration successfull...
What are best practices and recommendations creating CI for cloud services, like PowerApps
Hi there, Would like to know from our beloved community any best practices or recommendations when creating CIs for cloud services, like Microsoft PowerApps and any application/service created with PowerApps. We are not using Cloud Discovery. I was j...
How to disable SG-Solarwind?
I have a straight forward requirement to disable solarwind so there is no CI created with discovery source SolarWind
Where is the Logic for Fetching Credentials from External Vaults in Discovery? (SNMPv3 Issue)
Hi Community,I’m trying to understand where the code or logic resides within ServiceNow Discovery that fetches credentials from an external credential vault.Background:I’m troubleshooting an issue with SNMP device classification. When using SNMP cred...
