How do I clear a servicenow instance to start over SNIP - Import CMDB Data?
How do I clear a servicenow instance to start over SNIP - Import CMDB Data?
Forum Posts
Look For Certification results of individual Cis before closing task.
I Need to check in a business rule, if there are Cis certified with Empty attributes on Certification task. Where is this information for each CI and its certification status stored at?
CMDB Health Compliance audit rule for SentinelOne
I have been unable to create a CMDB Health Compliance audit rule to verify if laptops have SentinelOne anti-virus installed. Our CMDB does show we have laptops running the Sentinel Agent. Under CI Class ManagerUnder Certification TemplateUnder Cert...
Resolved! Database View
TeamI need help again...Need to create a database view with the following tables. Can you provide me with where clauses?  cmdb_rel_cicmdb_ci_business_appcmdb_ci_business_capability Thanks againHope to see you at Knowledge 25
Resolved! How to enable ServiceNow Integration hub in sandbox instance
Hi Team, Could you please share the steps to enable Intergration HUB in my lower instance for testing purpose? and please also share more insights on this if it would be helpful for me to learn.
Database size is increasing while removing data from the table cmdb_rel_ci
"We are supposed to delete 10 lakh records per day (since we have 10Cr+ unwanted data) from the cmdb_rel_ci table, but this is generating a large number of entries in sys_audit_relation, sys_audit, and sys_audit_delete tables approximately 3 times th...
Resolved! restrict user from using template when the Business service is retired
Hi,In incident form I want to restrict the users from using templates when the Business service state is retired.Can you please help me with that, Thanks
Resolved! System UI Actions Not Working on Problem Record Page suddenly
Hi everyone,I'm experiencing an issue with the Problem Record page in ServiceNow. When I open the page, none of the System UI actions are working. Specifically:I cannot right-click on the grey area to get the option to save.I cannot access any of the...
How can I add a filter selection to the CMDB Workspace Unified Map filter control?
A user has asked if we can add filters to the Map Filter found in the Unified Map. Specifically, they'd like to filter out any Application Service which is not Production.
What Is Your Checklist to Identify Owners of "Shared Resources"
We keep revisiting the conversation of who owns "shared" data. We are tagging everything we can but when it comes to things like databases someone always refers to it as a shared database. One approach was to "assign" it to the application that the d...
How data gets created through SCCM integration??
Hi all, I want to know how data gets created into CMDB through SCCM integration is there any particular user to perform this action or directly data enters. Because i have to write a condition whenever the data gets created by the SCCM the Assets St...
Discover the Azure AI services using ServiceNow API Based discovery.
Hi, Please suggest if there is a way to discover the Azure AI services like cognitive services, AI search etc, using the API Based discovery. #cmdb#cpg#azure
Report for dynamic ci group
Can you please help me to create a report which will list all the CIs which are included in the group.Example is: 1 - Open this table cmdb_ci_query_based_service and choose any of the group2. Click the "View CMDB Group CIs" button in right top corne...
Staleness metric not available for Application class and child classes
We have our Health Inclusion Rules set on the base Configuration Item class (cmdb_ci). We can see that all 5 inclusion rules are on most child classes as well. However, for a class like Application and it's child classes, we don't see the staleness...
ServiceNow Records (what are the systems)
Business Application - Refers to a type of Configuration Item (CI) that represents a software application or system used to support business processes. It contains key details about the application, including its attributes, relationships, ownership,...
