Best Practice: Storing Conference Room information

carlav
Kilo Guru

I am looking for suggestions/ideas to best store our locations Conference Rooms (name/size/equipment present/administrator) in ServiceNow... I was thinking maybe in Stock Rooms, add a different Type of room and then just add a couple fields for them? We aren't looking to automate anything with this - just have the information central and potentially use it in Variable selections (reference type) in Catalog Items.

 

Any suggestions, ideas, or even feedback about my thought to use Stock Rooms would be appreciated.

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Niklas Peterson
Mega Sage
Mega Sage

Hi,

 

I would recommend having the rooms within the Location (cmn_location) structure. In Workplace Service Delivery there is an extended table for Rooms (sn_wsd_core_room). But even if not using WSD I would say that Location is the proper structure for that kind of records.

 

Regards,

Niklas

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5 REPLIES 5

Niklas Peterson
Mega Sage
Mega Sage

Hi,

 

I would recommend having the rooms within the Location (cmn_location) structure. In Workplace Service Delivery there is an extended table for Rooms (sn_wsd_core_room). But even if not using WSD I would say that Location is the proper structure for that kind of records.

 

Regards,

Niklas

I have the same challenge and was also thinking of using location, but then saw similarities with classes like data center or computer room. Any thoughts or experience on the overlap?

JitendraT
Tera Expert

@carlav , I have the similar requirement where rooms date with equipment's to be stored, also client is not looking to maintain lifecycle for these equipment's. Have you managed to store this information. any advice would be helpful.  

SK Chand Basha
Giga Sage

Hi @Niklas Peterson In servicenow we have Workplace service delivary product which consists of several modules in those workplace space management would be helpful to your requirement.

 

https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/workplace-s...

 

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