While doing Cohesity storage discovery getting only cohesity cluster not the node
Hello, While Performing Cohesity storage discovery getting only cohesity cluster not the cohesity nodeCan please somebody help Thank you in advance
Forum Posts
How to condition an approval email based on the approval assignment group
Need help writing the code: I have two group approval requests in a workflow I want each one to have a unique approval email I want the condition to be defined based on the assignment group called in the current approval request generated what is t...
Resolved! How to restrict a catalog to a specific user
Looking to make a catalog only available for one user to test
Multipe mid servers in SNOW
Hi SNOW community. Not sure if this is the right board, but here goes.. We are trying to configure the BeyondTrust integration for Password Safe and all is working other than this issue: 1) Is it possible to have multiple Mid Servers configured in SN...
Unable to refer to the 'Normalized Device type' field from the 'alm_hardware' table
We have the Hardware Normalization enabled and the OOB field 'Normalized Device type' is available on the 'Hardware Model' table. From the 'alm_hardware' table, we are trying to dot walking to the 'Normalized Device type' via the 'Model' field. Howev...
Discovery of Non-Domain joined Servers/PCs
Is there something in particular that needs to be modified for Discovery on Non-Domain devices? We have the following: - Local admin on non-domain device- Credential in ServiceNow listed as .\UserName- File and Print Sharing enabled- Same Firewall r...
How to stop both notifications from triggering
I have a generic email approval notifications and their being triggered at the same time in my workflow as I have two approval requests being actioned at the same time:I need it to not send the other notification if the group is this specific group h...
Where are Production Instances & Sub-Instances stored on a Server?
For on premises ServiceNow Instances, I understand you have your Database Servers, Application Server, MID Servers etc. Do Production Instances and Sub-Production instances all need their own server to reside on?
CMDB Health - failure threshold reached in staleness
Hello Community, I have come across an error in CMDB Health of Correctness. In Correctness Report, we observed an error in Staleness. It have given ServiceNow Docs link to resolve but it is not fixing the error. We modified the property of staleness(...
Manually updating CMDB data methods
How do you guys allow your analysts to update manual attributes on your CMDB data (Computers, Printers, etc)? Do you allow full direct table access, force updates via catalog items, use business queries and ACLs to certain fields, etc...?
ServiceNow Discovery-Failed Exploring CI Pattern
While discovering couple of Fortinet Firewall Device got the error "Failed Exploring CI Pattern, Pattern name: Next Generation Fortinet Network Firewall". when checked the ServiceNow documents i found the KB0998081-https://support.servicenow.com/kb?i...
Resolved! ATF Scheduled Suite Notification
I created the scheduled Test suite and added users in the watch list.The mail function is turned on and there are test mailboxes, but why didn't the test mailbox receive any mail after the scheduled test?There's nothing in the email log.It's not clea...
How to discover IIS Application Pools?
Hey, I have a requirement to discover IIS Application Pools, I got an official answer from ServiceNow which says its not exist OOB.Appreciate if someone who had the chance to do it in past can share the way. Thanks,Haim.
we have windows servers which are not discovered from month and these servers are domain controllers
we have windows servers which are not discovered from one month and these servers are domain controller.Could you please let us know why these are not discovering now?what credentials used for domain controllers servers used to discover?
Discovery Ignoring the manually Entered Serial Number in Serial Number Table
Dear Experts, I have the following use case We have CMDB data updated in the table through a different data source. Now, we are running discovery on the existing data. As a test what I saw is that initially the discovery was creating a new line item...
