Tree or diagram to display CI Type (or CI Class) table hierarchy
The file is in visual basic. Attached is a screenshot.
Forum Posts
Related list on Change form to note changes
EX: (using related list "Change Request -> Paret")Reviewing this related list when I add a change request if there was an existing parent and I change it.It will remove it from the other change request, is their an existing related list that will all...
Resolved! Intune SG import identifier (strange behaviour for import of one device)
I am currently checking the duplicates in the CMDB and run the de-duplication tasks, after I figured out, why there was a duplicate. A lot of them occur because people do not adhere to the Asset Mgmt processes... But now I stumbled upon something I c...
Discovery Error
Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server
CMDB CI Relationship Type
Hi Community, I am currently working on CMDB relationship and need to create a parent-child relationship between two Configuration Items (CIs). I am unsure about the best relationship type to use in this scenario. Could anyone provide guidance or bes...
HAM & SAM - Is there a need for ServiceNow Discovery
Hi All We are implementing the HAM & SAM Modules. Currently our limited Asset Management for End User uses InTune integration with Infrastructure using ServiceNow Discovery.My question is, will the HAM & SAM Functionalities work fully with just InTun...
Best practice for only showing specific classes on the CMDB Health dashboard
Hi, I would like the CMDB Health Dashboard to only calculate metrics for a few specific classes, e.g. Network Gear, Server, etc. What is the best practice to use Health inclusion rules effectively without having to define a Health inclusion rule for ...
Service Graph connector for Tanium
Hello, I have installed the "Service Graph connector for Tanium" and the CI's are getting created fine. I have a question. for all the assets created from this SGC , i want to always set the Support group to be always "ABC-support group" I know, i ca...
Service Graph - SCCM - Robust Transform
Hi Need help in parsing data and updating the asset tag Example If the first 3 Characters of the Computer Name does not start with 'ABC 'take the last 8 characters of the Computer name and update the Asset Tag column. Can anyone suggest how is this d...
IBM Storwize V5030 discovery
Hello, Can someone please provide an insight into how to discover IBM Storwize V5030 in ServiceNow? Thanks.
Resolved! Migrating ACC agents from an old MID Server to a new one without reconfiguring/redeploying packages?
We have built a new MID server because the old one was on an older Windows Server version than our new standard. We have migrated schedule jobs to the new server (Horizonal Discovery, LDAP queries etc) but all the ACC agents still connect to the old...
Resolved! Question on actual usage of cmdb_ci.attributes field
Hello CMDB community,RE: we are on UTAH versionWe are building a special decommission process using APM and server/database to APM relationships. We need a way to identify a database server as being a shared database server, I have a database view...
CMDB Data Manager - Archive Policies failing
Hi All, We have recently implemented CMDB Data Manager in San Diego and created a few policies to start us off with, one being an archive retired servers policy. Every time an archive policy has been manually approved, the CMDBTASK updates as if it h...
Resolved! CMDB- Need help in splitting name to get MAC address
Hi, for a certain class of devices in our Org the data has been updated manually such that the Name field contains MAC address for the device. A sample name value is abc000832c61d1c.domain.net where the 12 digit MAC address is between abc and .domain...
upsteam and downstream relationship for new custom table
Hi All, I have created a custom table in ServiceNow. I want to populate upsteam and downstream relations for that table. How to populate it for custom table. Please suggest.
