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Has anyone had success with CMDB data manager policies?

Hi,  Has anyone had success using CMDB data manager policies? I.e. archiving CI's, so CI's have life cycle stage status = retire, and afterwards these CI's are archived.  In my PDI I can manage to get the CI's retired, but for some reason nothing hap...

Tobias by Tera Contributor
  • 3172 Views
  • 5 replies
  • 2 helpfuls

Duplicate assets creation

Hi All, I have duplicate assets created although if assets are having same serial number ,same model ,same model category.Could you please help me to understand what is causing to create duplicate assets .if asset was already there with same attribut...

_bhishek by Tera Guru
  • 1456 Views
  • 8 replies
  • 2 helpfuls

Remediate Duplicate Tasks in bulk, or merge CIs in bulk?

Hi. Is there a way to complete Remediate Duplicate Tasks in bulk, or merge CIs in bulk?We don’t currently have CMDB Workspace available.We have ~200 Remediate Duplicate Tasks containing duplicated hardware CIs all part of the same scenario so the sam...

EDCT by Tera Contributor
  • 1214 Views
  • 4 replies
  • 4 helpfuls

percentage of CIS discovered

Hello, I am trying to build a Performance Analytics indicator to know the percentage of configuration items fully discovered (no drop-offs after initial discovery). What parameters to consider for accurate results? Thank youRajani.

Is it possible to sync configuration items using IRE api

Is it possible to sync configuration items using IRE api  . I have two environments I only want to pull the data from other environment I just want to use GET method in IRE but there is no get method in IRE api . How can I get the data using IRE?

Add multiple values in reference field

We have a custom table where we are using the 'user_name' field from the 'sys_user' table as a reference in the custom table. We are looking to populate that field with multiple values, like an array or list.Is it possible to do so, and if yes, how w...

Operational Status field

Hi everyone, does 'active' refer to 'ready' or 'in use' in the operational status field or both?

yoli1 by Tera Contributor
  • 309 Views
  • 2 replies
  • 0 helpfuls

How to remove extra space in email notification

Hi Everyone,Can anyone help me with removing white spaces in email notification in what it will contain section.Source code :<p>&nbsp;</p><!-- The title tag shows in email notifications, like Android 4.4. --><p>&nbsp;</p><!-- utf-8 works for most cas...

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venugopal s by Tera Contributor
  • 1291 Views
  • 2 replies
  • 0 helpfuls